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Now Sapphire Riviera Cancun

7,923 reviews
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Traveller (6370)
Pool & Beach (1843)
Storyboard
Overview
  • Excellent65%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“bluewater grill”(583 reviews)
“market cafe”(266 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Offers from Now Sapphire Riviera Cancun
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,923)Write a Review
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Traveller rating
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1,707
623
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4,496
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1,331 - 1,335 of 7,120 reviews
Reviewed 14 March 2017

This was my first all enclusive resort. The staff was amazing. Location is amazing. If there was one thing I would change would be the food. The food was just OK. If you going to Cancun for just the food there is something wrong with...More

Thank mtunender
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 March 2017

Dear Guest, Thank you for choosing Now Sapphire Riviera Cancun for your recent stay and for sharing your experience and beautiful pictures on Tripadvisor. We are very pleased to learn you enjoyed your stay with us and that you are considering returning with your soon....More

Reviewed 14 March 2017 via mobile

My husband and I along with my sister and her husband vacationed for 10 days here. We couldn't have been more pleased; this is a beautiful and well maintained resort. The staff are extremely accommodating, friendly and efficient. Our check in was seamless. After check...More

1  Thank Marilyn H
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 March 2017

Dear Guest, Thank you so much for your kind words about your stay at the Now Sapphire Riviera Cancun We are so glad you had a great stay with us and hope you will stay with us in your future travels. It is always good...More

Reviewed 14 March 2017

Very friendly staff. Rooms were clean and attended to throughout the day! The food was very good with a lot of selections to choose from. The staff at the Sand Bar (Jose and Antonio) were awesome. We had a lot of fun with them. Edgar...More

Thank ryanpp
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 March 2017

Dear guest, Thank you very much for taking the time to share your feedback and beautiful pictures on Tripadvisor and thank you especially for the positive score. We will share your feedback with the Operations Committee, especially with José, Antonio and Egdar. Thank you on...More

Reviewed 14 March 2017 via mobile

The resort is very clean and staff is so helpful. The staff is very friendly and accommodating to whatever we asked for. The rooms are clean and well kept. The food is a great variety and delicious. I really enjoyed the entertainment provided during the...More

Thank vaca4us5
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 March 2017

Dear Guest, Thank you for your recent review, beautiful pictures and positive remarks in regards to your stay at the Now Sapphire Riviera Cancun. We are glad you enjoyed the room, food, entertainment and the staff service. We will share your feedback with the Operations...More

Reviewed 14 March 2017

We spent a week at Now Sapphire (family group of 12), and had a wonderful time. The resort is very well set up and has plenty to keep you busy (or not). We've been to many all-inclusive resorts on the Riviera Maya and this was...More

Thank davidcox101
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 March 2017

Dear Guest, Thank you for sharing your feedback and beautiful pictures from your recent stay at Now Sapphire Riviera Cancun. We are delighted to read just how much you enjoyed your stay and our resort. It’s great you enjoyed the pool, preferred club privileges and...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$221 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$221 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (6370)
Pool & Beach (1843)
Room & Suite (774)
Dining (664)
Amenities (126)
Family and Play Areas (60)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
Leslie P
24 February 2018|
AnswerShow all 2 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. Yes, guest can wear dressy sandals and polo, bermudas, except Paramour, requires long pants. See you soon! Warmest regards, Olivia Rodríguez Social Media Coordinator
0
Votes
ashleeadamsx
24 February 2018|
Answer
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. There is daily activities, you will receive the sundial with the information, please check it out to plan your day. See you soon! Warmest regards, Olivia Rodríguez Social Media... More
0
Votes
Ariane W
24 February 2018|
AnswerShow all 2 answers
Response from NowSapphireRC | Property representative |
Dear guest, Yes, there is! See you soon! Regards Olivia Rodríguez Social Media Coordinator
0
Votes
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Room Tips
"Lower floor to avoid stairs"
Read review
"Our villa was quiet and though it was full, I could not hear the other guests."
Read review
"Room's were great, I would recommend the preferred rooms."
Read review
"Room 626 looks away from the main beach area - wonderfully quiet!"
Read review
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