We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/12/2017 05/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    011 52 81 4162 3449
    Hotel website
    Save
    Lowest prices for your stay
    04/12/2017 05/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$211
    US$185
    View Deal
    Traveller (6012)
    Pool & Beach (1732)
    Room & Suite (689)
    Excellence Riviera Cancun
    12,676 reviews
    #2 of 27 hotels in Puerto Morelos
    0.5 km
     
    Moon Palace Cancun
    22,907 reviews
    #23 of 177 hotels in Cancun
    12.9 km
     
    Now Jade Riviera Cancun
    9,177 reviews
    #8 of 27 hotels in Puerto Morelos
    6.3 km
     
    Secrets Silversands Riviera Cancun
    10,936 reviews
    #4 of 27 hotels in Puerto Morelos
    1.9 km
     
    Overview
    • Excellent64%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “bluewater grill” (563 reviews)
    “market cafe” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Now Sapphire Riviera Cancun
    Special Offer: Fall into Savings!
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Deals
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$185
      View Deal
    • Check booking site for details
      US$211
      View Deal
    • Check booking site for details
      US$208
      View Deal
    View all 25 deals
  • Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$185.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","PD_IB_DEEPLINK_ROOM_DETAIL_DW","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "557c79681bdf4ca38c47805424d2f7ef", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":248849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":12,"year":2017},"checkout":{"day":5,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"557c79681bdf4ca38c47805424d2f7ef","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":211,"lowestMetaPrice":185,"additionalPartner":false,"highestMetaPriceDisplay":211,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":211,"lowestMetaPrice":185,"highestMetaPriceDisplay":211,"hotelName":"Now Sapphire Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU1N2M3OTY4MWJkZjRjYTM4YzQ3ODA1NDI0ZDJmN2VmIiwiQUlLIjoiZWY3YTEzOWJjNDU4NGI2MjhmNGFiMTIzN2RjNmRiMmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":true,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/12/2017", "checkOut": "05/12/2017", "lowestPrice": "US$185", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78879954":"OrbitzEWS","65691673":"Hotwire","65048501":"IB_VerticalBooking_1Fy7LKy","37269214":"BookingCom","32695476":"Expedia","109267627":"HotelsCom2IB","53922955":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_pd_irg_combined", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (7,508)
    There are newer reviews for Now Sapphire Riviera Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,541 - 1,545 of 6,743 reviews

    Reviewed 14 October 2016

    I recently visit this hotel. I can say its nice resort ,clean and very friendly people however I will not back to this hotel. First: From first second when we arrive we have to go through few different sales person .They only talk a lot...More

    3  Thank Martyna K
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 14 October 2016

    Dear Guest, Thank you for sharing your comments with us through Tripadvisor. We are glad to read that you staff was friendly and you liked the resort. Your important feedback has been shared with all the executive & operations staff. Our guests’ observations are more...More

    Reviewed 14 October 2016 via mobile

    All of the staff at the resort were extremely accommodating and did everything they could to make our stay enjoyable. The Preferred Club Lounge staff was outstanding! There were two ladies named Claudia in the Preferred Lounge and both could not have been more pleasant...More

    2  Thank Karen D
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 14 October 2016

    Dear Guest, It is very gratifying for the Now Sapphire Riviera Cancun to read throughout your comments and realize that your stay with us was pleasant enough to spend your valuable time sharing the experience on Tripadvisor. Your fantastic review will be shared with the...More

    Reviewed 13 October 2016

    This was a great resort. The facilities were nice and well maintained. It is not a huge resort, unlike some I have been to, so walking everywhere is easy. Other than the gym, most activity areas are centrally located. (Pool, restaurants, entertainment, etc.) The gym...More

    2  Thank BAH-travels
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 14 October 2016

    Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to thank you very much for taking the time to comment on Tripadvisor about your experience at Now Sapphire Riviera Cancun. Thank you for sharing your great pictures. It’s great that you enjoyed the...More

    Reviewed 13 October 2016

    The Sapphire Riviera was fabulous! The Preferred Club is the way to go! The resort was beautiful and clean. Housekeeping was attentive to your needs and every night the pillows were prop and chocolates on my bed. My room had a large sitting area, modern...More

    2  Thank lydiaclay
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 14 October 2016

    Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to enjoy your recent holidays in Cancun. Our staff...More

    Reviewed 13 October 2016 via mobile

    My BFF and I decided to go to Mexico for a getaway. We choose the Now Sapphire as the place of our resentful, fun getaway. We were so pleasantly surprised. The resort was beautiful. The beach was just what we wanted, calm waters, white fine...More

    2  Thank Cricket C
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 14 October 2016

    Dear Guest, Thank you very much for your nice words, it is always a huge accomplishment for our staff and management to hear that our guests liked the resort and even more that they had a very good stay. We will share your fantastic feedback...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$237 - US$809 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hotels.com, Booking.com, Travelocity, Hotwire, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (6012)
    Pool & Beach (1732)
    Room & Suite (689)
    Dining (644)
    Hotel & Grounds (3367)
    Bathroom (64)
    Family and Play Areas (60)
    Business Centre & Event Rooms (37)
    Nearby
    Excellence Riviera Cancun
    12,676 reviews
    .45 km away
     
    Now Jade Riviera Cancun
    9,177 reviews
    6.31 km away
     
    Secrets Silversands Riviera Cancun
    10,936 reviews
    1.93 km away
     
    Nearby Restaurants
    John Gray's Kitchen
    504 reviews
    3.40 km away
    Salciccium Food Truck Village
    158 reviews
    3.26 km away
    La Playita
    361 reviews
    3.36 km away
    Cantina Habanero
    663 reviews
    3.43 km away
    Nearby Attractions
    Croco Cun Zoo
    1,570 reviews
    2.28 km away
    Akabal Spa
    11 reviews
    3.16 km away
    Ojo de Agua Beach
    182 reviews
    3.59 km away
    Parroquia Catolica de San Jose
    92 reviews
    3.62 km away
    Ask a question
    Questions & Answers
    Sunshine2680
    20 November 2017|
    Answer
    Response from NowSapphireRC | Property representative |
    Dear guest, Thank you for contacting us. There is a store at the hotel. You can enjoy a shopping tour to PDC, our concierge staff will assist you. We hope you have a wonderful time at our resort. Best regards, Olivia... More
    0
    Votes
    TangoMocha
    20 November 2017|
    AnswerShow all 4 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Our Now Entertainment offers daily activities such as: Yoga Pilates Spanish lessons Bike tour Diving demonstration Kayak tour Beach... More
    0
    Votes
    dtunney2016
    19 November 2017|
    AnswerShow all 8 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. The drinks are served in glasses, however, you can bring an extra drink mugs! See you soon! Best regards, Olivia Rodríguez Social... More
    0
    Votes
    Room Tips
    "Building 11 was very quiet and our A/C in 1108 was amazing."
    Read review
    "Do not stayed at the end they do a lots of weddings a day so it is noise at night"
    Read review
    "Building 7 was very quiet, away from main pool side, but still easy to get to main buildings"
    Read review
    "Ocean view was great."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing