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Now Sapphire Riviera Cancun

Bookit.comUS$299*
View Deal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$605*
US$299*
Great Deal
US$368*
US$512*
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Now Sapphire Riviera Cancun
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6,616 Reviews from our TripAdvisor Community

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There are newer reviews for Now Sapphire Riviera Cancun
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Showing 5,981: English reviews
Reviewed 26 April 2016

I just got Married On April 12, 2016 at the Now Sapphire Riviera Cancun and I couldn't have been a more happier Bride! My wedding coordinator Ramon was amazing! He did everything I asked for and more! The wedding was soo organized right down to the littlest details. Our Photographer Ana was also amazing! She photographed our wedding with the...

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Helpful?
Thank Martina Marie M
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing our resort as your preferred destination to celebrate your wedding, we all are very pleased to learn you enjoyed such a fantastic, special event. Thank you for sharing your beautiful pictures! Ramón, Ana and the rest of our team will be so happy to read your wonderful comments about your stay at our resort....

Kirkland Lake, Canada
Reviewed 26 April 2016

We stayed from April 15-22. Had a wonderful time. Food was excellent and atmosphere was fantastic. Big thank you to all the staff that work very hard. Jorge in the buffet was always smiling and was always ensuring guests were happy. Carlos at the lobby bar was excellent and enjoyed his smile every day.. Loved the Café, wonderful asset. You...

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Helpful?
Thank jeweljames
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your comments about our resort facilities, but mostly about the service provided by our staff. We are very proud of them and we strongly believe that they are the most important element in our day to day mission. Jorge and Carlos will be so happy to read your great comments about your stay...

Cheshire, United Kingdom
Reviewed 26 April 2016

The Hotel was excellent ,the staff were excellent nothing was too much trouble for them,the food was great and the hotel complex beautiful.I attended a 3 day conference and stayed on for 4 days holiday which was fantastic. I would recommend this hotel and I am going to book another holiday there with my family it was one of the...

Review collected in partnership with Amoma.com
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Helpful?
1Thank Kathleen G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is very gratifying for the Now Sapphire Riviera Cancun to read throughout your comments and realize that your stay with us was pleasant enough to spend your valuable time sharing the experience on Tripadvisor. Thank you for sharing your experience with others and for the recognition of our staff that joyfully assisted you during your stay. We...

Reviewed 26 April 2016

We stayed at the Now Sapphire for a girls trip and had a great time! The staff was so friendly and the pool and beach areas were beautiful, clean and fun. The restaurants were great, but you do have to wait if you have a large party - Paramour and Bluewater Grill took a while to serve a large party...

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Helpful?
1Thank Sarah M
NowSapphireRC, Social Media Corodinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your great feedback about your stay at Now Sapphire Riviera Cancun resort. We are delighted to hear that we could exceed your expectations, especially with our really friendly staff. Thank you for your nice review, which we were delighted to read. It is great to know that our efforts result in positive effects...

Charlottetown, Canada
Reviewed 26 April 2016

Stayed here the week of April 11th, we were a group of six. Quick 15 minute trip from the airport, check in was fast. The resort is very clean, the rooms were nice. And the ladies that looked after cleaning the rooms did a awesome job. Air conditioner worked great and your gonna need it very hot place, temperature about...

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Helpful?
1Thank kaweco66
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your past experience on Tripadvisor about your stay at Now Sapphire Riviera Cancun. We are delighted to read your comments about our rooms, food and we are extremely thankful to read that our staff was wonderful. We will share your feedback with the Operations Committee, especially with Housekeeping staff, Aurora,...

Calgary, Canada
Reviewed 26 April 2016 via mobile

Stayed at Now Sapphire for my brother's wedding. My first time being down south at an all inclusive, and travelling with my 5 year old myself as my fiancé was unable to attend, so I was quite nervous to say the least.... We were part of the preferred club, Karina instantly captured our hearts and made us feel so welcome...

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Helpful?
Thank Rebecca N
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your past experience at Now Sapphire Riviera Cancun. We are delighted to read your comments about our Explorer’s Club, food, beautiful room, activities and our staff. We will share your feedback with the Operations Committee, especially with Karina, Explore’s Club staff. We are so glad to read that you enjoyed...

Minden, Canada
Reviewed 26 April 2016

This resort is great our vacation was awesome! The staff here is so considerate,friendly and so accommodating. The room was very nice and kept so clean I liked that it was close to all the amenities. We had so much fun at the pool all the entertainment staff was awesome especially Miguel and Dylan. The drinks were very good and...

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Helpful?
Thank lesarm1042
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We really appreciate that you took the time to post your feedback and were delighted to hear that you enjoyed your stay at Now Sapphire Riviera Cancun and really appreciated the services provided by our staff. Miguel, Dylan, Juan and Rosa will be so happy to read your great comments about their service. Thank you on behalf of...

New York City, New York
Reviewed 25 April 2016

This resort is clean & beautiful. I took my Mom for a girls trip and we had a blast. Entertainment team was great and always had fun things to do-loved the workouts and the evening shows and music! We met some great people and ate yummy food! If you go say hi to Hugo at the pool bar & the...

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Helpful?
Thank sarahgarcea
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your nice stay at Now Sapphire Riviera Cancun resort. We are so happy to read that you and your mother enjoyed your stay at our resort. Thank you for sharing your beautiful picture! We are pleased to know that our efforts and commitment in taking care of our guests have met your expectations....

Kings Park, New York
Reviewed 25 April 2016

Loves this resort!! Only good things to be said-do not & I mean do not hesitate to stay and enjoy your time at the Sapphire! Smaller size resort which was nice because you enjoyed walking around instead of trudging to get everywhere. Everyone was beyond nice, friendly, happy and most of all above accommodating. Loved the no bracelets, no towel...

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Helpful?
1Thank LoveSunnyDays365
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay with us. We will keep on working hard to provide the best of all ourselves. Our goal is always to exceed our guests’ expectations. We are so glad to read that you enjoyed our Coco Cafém and Room Service 24hrs, food, Preferred Club privileges and...

Dartmouth, Canada
Reviewed 25 April 2016 via mobile

This place is absolutely perfect. Honestly, if you find something wrong with it then you should just not leave your home.... The food is unbelievable. The drinks are as strong as you want them to be and as frequent as you can handle. The service given by each and every employee is beyond expectations. We have stayed at their sister...

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Helpful?
2Thank lizQN
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of Now Sapphire Riviera Cancun we wish to express our deep gratitude to you for making an exception and for taking the time to share your experience with others. We are very conscious that we have created a wonderful atmosphere and it could not be perfect without the professional team who is totally committed to deliver...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,065 - RM2,429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#5 Spa Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Family Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,025 questions
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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose beach front next time”
erint742, 25 Apr 2017 | Read review
“Excellent for family getaway”
emilybV8691SN, 25 Apr 2017 | Read review
“Ocean view rooms are terrific. Just stay away from the ice dispenser as some like to get ice at 2, 3 and 4 a.m.”
57markn, 25 Apr 2017 | Read review
“No elevators- buildings are 3 floors”
baileeyk, 25 Apr 2017 | Read review
“Huge standard room, extremely quiet.”
jvowles984, 24 Apr 2017 | Read review
5 of 5
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US$299* /night
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Prices are for 1 room, 2 adults
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