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Now Sapphire Riviera Cancun

Bookit.comUS$301*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$475*
US$301*
Great Deal
US$458*
US$475*
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Now Sapphire Riviera Cancun
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6,781 Reviews from our TripAdvisor Community

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There are newer reviews for Now Sapphire Riviera Cancun
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Showing 6,130: English reviews
Las Cruces, New Mexico
Reviewed 21 May 2016

The Good: The hotel is gorgeous, the tile, the pool, the water. Restaurants are all good with a few good options but some of the menu choices were not very good. Each place had 2-3 things we enjoyed and a few things that came out poorly. The buffet was above average most days. Staff was also mostly friendly and helpful....

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Helpful?
1Thank cursingmonk
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We would like to thank you for choosing our resort for your vacation experience in Mexico Thank you for taking the time to share your feedback on Tripadvisor from your recent stay at Now Sapphire Riviera Cancun. Thank you very much for your comments about the service provided by the staff, they will be equally pleased to learn...

Nova Scotia, Canada
Reviewed 20 May 2016

I stayed at Now Sapphire with a total of 32 people for my wedding. My family stayed 1-8 May and we stayed 1-15 May to include our honeymoon. To sum up our 2-week vacation - we did NOT want to leave! We absolutely loved every minute at this resort. It's only a 20 minute drive from the Airport (pro). Cancun...

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Helpful?
5Thank Jessica L
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to celebrate your wedding in Cancun. It is very gratifying for the Now Sapphire Riviera Cancun to read throughout your comments and realize that your...

Boston, Massachusetts
Reviewed 20 May 2016

We just returned from this amazing resort. I can't say enough good things about the staff and how kind and friendly they were. Everyone was genuine and had a smile on. You can tell they actually love their jobs. The grounds were beautiful, and there were plenty of activities each day. Food was wonderful. Make sure you snorkel from the...

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Helpful?
Thank Sarahd3189
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for sharing your review and beautiful pictures on Tripadvisor about your stay at Now Sapphire Riviera Cancun. It's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide...

Dallas, Texas
Reviewed 20 May 2016

My husband and I came to this resort in February of 2016. On average the beach is great (with really great service at the beach bar) and the rooms were your average nice rooms. We had a balcony that looked into a nice little jungle view which was very relaxing. It would have been much more relaxing if we didn't...

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Helpful?
Thank Beachelise
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of our resort and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. We appreciate your time to write a review as well as taking the time to post it on Tripadvisor. We...

Wilmington, Delaware
Reviewed 20 May 2016

Hotel is great. On the Beach, nice rooms, nice people, all inclusive, kayaking, tennis, yoga .... All FREE !!!! Oh, and the water is Beautiful. The restaurants are great. Food us really good. The adult pool was really great! What a surprising feature, a bed by the pool. How great is that!!!!!!!

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Helpful?
Thank Noochy
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We are very happy that you recently stayed at our Now Sapphire Riviera Cancun was a wonderful experience. It’s great that you enjoyed the food, activities, room and the beach. We will share your feedback with the Operations Committee. We really hope to welcome you back soon! Best regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun...

Vancouver, Canada
Reviewed 20 May 2016

We hosted our wedding in April 2016 at Now Sapphire. We had a total of 45 people, including the bride & groom and 8 kids, ages ranging from 2 - 82. Overall, we had a fantastic experience and highly recommend this resort to other destination wedding couples. We’ve been now to a total of 5 all inclusive resorts in the...

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Helpful?
1Thank vancouver_petunia
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other within this destination, to celebrate your wedding in Cancun. It is a great satisfaction for the resort’s staff to know that we managed ourselves to make of your...

Reviewed 19 May 2016 via mobile

Excellent service and attention by all staff but especially Juan at the pool service area and Eduardo, the public concierge. Edith also took care of us very well in bldg. 1. A beautiful location with good food in its many restaurants. I also do not want to forget to mention the entertainment team who worked so very hard to keep...

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Helpful?
Thank Vikki B
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is great to know that your niece’s wedding was a memorable one and you and your family had an enjoyable stay at Now Saphpire Riviera Cancun. Your gracious comments about the restaurants, location, food and staff will be shared entire staff, especially with Juan, Eduardo and Edith. Thank you on behalf of them. Thank you for taking...

Napanee, Ontario
Reviewed 19 May 2016

The Now Sapphire Riviera Cancun was an incredible trip for our wedding. Staff is very friendly and helpful. Would definitely recommend to others with or without families. Juan Carlos had to change our wedding venue 2 hours before it started due to weather. He made the new location just as beautiful.

Review collected in partnership with this hotel
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Helpful?
Thank 4kerri
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to celebrate your wedding in Cancun. We are so glad that you had a incredible trip at our resort. We will share your feedback with the Operations...

Reading, Pennsylvania
Reviewed 19 May 2016

We cannot say enough good things about our time there. We stayed for 10 days and had an amazing time. The resort is so clean, beautiful at night, and the staff could not be more friendly. The food was amazing! We were able to eat at all the restaurants and did not have a bad meal the entire time we...

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Helpful?
1Thank humblebump1
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your holidays in Cancun. We really appreciate that you took the time to share your valuable comments on Yelp about the resort facilities, food, pools,...

San Diego, California
Reviewed 19 May 2016

I just got back from my wedding at the Now Sapphire and it was the best week of my entire life! If you have a larger group, I would absolutely recommend this resort. I had 70 guests and every single one was extremely happy with the resort and service. My wedding coordinator was Ramon Vazquez and he was fantastic! The...

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Helpful?
Thank hrebello
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing us for celebrating your wedding at Now Sapphire Riviera Cancun. It’s been a pleasure to be a part of this special day in your life. We are happy to read that you had an amazing wedding. We will share your feedback with the Operations Committee, especially with Ramón Vázquez, our wedding coordinator. Thank you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,016 - RM2,417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,057 questions
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Southampton, United Kingdom

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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview is the best, just feet from the ocean”
juanj626, 29 May 2017 | Read review
“Nowhere is too far from the facilities, but the beach front rooms are nice”
AndyPandy283, 25 May 2017 | Read review
“Spend the extra for the ocean view.”
joebX3252JO, 23 May 2017 | Read review
“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, 23 May 2017 | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, 23 May 2017 | Read review
5 of 5
Bookit.com
US$301* /night
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Orbitz.comUS$475
Expedia.comUS$475
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Prices are for 1 room, 2 adults
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