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Hotel Ojo De Agua

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Ojo De Agua
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24 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Sandy Hook, Connecticut
Reviewed 3 weeks ago via mobile

Nice quick stop right on the beach. Got a $16.50, 30 minute beach massage which included the tip! Sometimes got hot shower and sometimes tepid. Toilet did not consistently flush. It was affordable and right on the beach.

Thank Pittfarm
Ottawa, Ontario
Reviewed 13 April 2017

Stayed for two nights and that was enough. Great location on the beach, and actually the beach club was decent with lots of chairs and umbrellas. Some really great servers there. Food there was awful though. We were trying to get a coffee in the morning and it took about 30 minutes for someone to get a cup of very...

Thank ckcottawa
Reviewed 26 March 2017 via mobile

Ceilo beach club or hotel Ojo De Agua is a place to be avoied!!Don't book here. They are not what they appear. Room was like a bunker. We were given not given the ocean view suite we paid for and no other available rooms for our duration of stay. No safes installed in the whole hotel. Pictures do not portray...

Thank Jennifer P
Regina, Canada
Reviewed 25 March 2017

On the beach, within walking distance to every great restaurant in town. Great restaurant on the beach in front of the hotel as well with constant beach service! Well on its way to becoming a 4 or 5 star hotel! If you stayed here in the past, it is now being renovated and with a little more attention to detail...

Thank Linda M
A TripAdvisor Member
1 review
Reviewed 15 March 2017 via mobile

We spent extra for the ocean view room. We got a room with no view, no safe, no hot water or water pressure, and a vomit smell in the airless hallway the room door opened into. TINY pool, with a bar full of old drunks. Even though we paid nearly twice the price for the better room they refused to...

Thank A TripAdvisor Member
Copenhagen, Denmark
Reviewed 9 March 2017 via mobile

Whether this hotel is called Ojo De Agua or Cielo Beach Hotel is still a bit unclear to us. The hotel has a great location on the beach with free beach chairs and fantastic view. The rooms are nice and clean, however newly refurbished the work seem to leave more to wish for e.g. The safe is still in the...

Thank Alexander E
Reviewed 9 February 2017 via mobile

We stayed for 2 nights and felt like staying on a construction site. Our room was not finished, no lights next to the bed, only loose wires. The bathroom had no towel rails, the shower leaked, the tiles had big gaps and the hot water took forever. The kitchen corner looked more like a camping kitchen - we did not...

Thank Gudrun D
Reviewed 19 January 2017

We stayed at this hotel for our last night of an eleven day vacation during the first week of January 2017. We paid 120USD which is very expensive for a hotel of this stature. We spent the previous week in a 5 star 2 bedroom condo for the same price and another three days in a brand new hut in...

Thank marieCrossfield
Omaha, Nebraska
Reviewed 7 January 2017 via mobile

Stayed 1 night at this hotel. Very clean and the bed was comfortable. It took forever to check in, well over 45 minutes, because they were very understaffed. It is on the beach and has a nice view. The wifi is spotty and there was no towels in the room for a shower instead of taking my chances with the...

Thank skinnygirl123456
Reviewed 7 January 2017

we stayed during 3 nights, with 3 kids, forst of all the building was not even finished to be built (windows in the bathroom cannot be closed, painting and floor not finished, material of construction and tools can be found here and there) it being specified that we called the hotel prior to book it to ensure that the hotel...

Thank coyal7

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04/06/2017 05/06/2017
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  • Free Parking
  • Restaurant
  • Pool
  • Beachfront
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Ojo De Agua

Address: Mza. 2 Av. Javier Rojo Gomez S.M. 2 Lote 16 | Frac. Ojo de Agua, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM374 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ojo De Agua 3*
Number of rooms: 36
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Also Known As:
Ojo De Agua Hotel
Ojo De Agua Puerto Morelos
Hotel Ojo De Agua Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#19 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ojo De Agua staff and other travellers.
12 questions
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Questions? Get answers from Hotel Ojo De Agua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 3rd floor room overlooking ocean!”
lindamM9726NB, 25 Mar 2017 | Read review
“I believe we had the best views from 1206 on the second floor.”
  • New beds and bedding
  • Shower
  • Pool and Ocean View
  • Sitting Area
  • Bathroom Sink
marieCrossfield, 18 Jan 2017 | Read review
“prendre une chambre au premier étage (surtout pas au rez de chaussé ni au 2em étage)”
coyal7, 7 Jan 2017 | Read review
“Rooms further from the beach don't have an ocean view. On the 3rd floor, rooms higher than 1307 will have the view.”
yh_cast, 6 Jan 2017 | Read review
4 of 4
US$91* /night
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Prices are for 1 room, 2 adults
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