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Desire Riviera Maya Resort

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Carretera Cancun-Puerto Morelos Km 27.5 SM 12 Mza 41, Lote 1, Fracc. 2, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$678
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Free cancellation until 25/12/21
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Traveller (734)
360
Panoramas (38)
Room & Suite (219)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 43 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Desire Resort & Spa is a unique couples only resort, the first and only of its kind in Mexico, that located on Cancun’s Riviera Maya will surround you with amazing landscaping and a deliciously erotic atmosphere to unleash your imagination and stimulate your senses. A place of freedom where fantasies become real, a place to abandon inhibitions and truly be you. Imagine sharing this paradise with like-minded couples who also seek a sensuous, clothing optional upscale venue or an adventurous lifestyle experience.Desire Resort & Spa Riviera Maya is a unique, adults only resort (+21)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Steam room
Adults only
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish
2346Reviews254Q+A100Room tips
Traveller rating
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Popular mentions
Gary S wrote a review 20 Oct
1 contribution
This was our first trip out of the USA and in 18 months. Being premier members we expected the level of service we were sold on when we bought our membership. We definitely did not receive it. Shame on management. Poor premier reservation service ( we can never get the category of room we were sold. Poor butler service ( did not even show up until the 3rd day of our trip. Had to change rooms, (accepted a downgraded room category and was still required to move to an even lower category of room after 3 days in to the trip. Our assigned pool deck chairs were given away (twice). The final straw was extremely poor service we receive from Carlos at the late night pizza bar ( he took orders from Spanish speakers promptly, and simply ignored me an my wife.
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Date of stay: October 2021Trip type: Travelled as a couple
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Joe Schmo wrote a review 16 Oct
4 contributions1 helpful vote
I saw a review where a guest had some complaints about this resort and the people who stayed here during the time we were also there. There was a group of travelers who organized a hotel takeover during our stay. This rude individual had some bad things to say about the guests and I could not disagree any more ferociously. This group was amazing!!! I cannot say enough good things about each and every one of them we had the pleasure of getting to know. From our first day they made sure those of us not in their group were involved in everything and welcome to any activities they had planned above and beyond the hotels entertainment. They never asked for any money to join in their activities and even invited us on a private catamaran cruise and a day trip a few of them took to Chichen-itza that they had planned specifically for those in the takeover group. My wife and I got to know quite a few of in the group and definitely can say we made some friends that we will continue to keep in contact with for years to come. We even may travel with this group for any future trips they plan because they definitely know how to have a great time together while being welcoming to outsiders, free of judgment and very very sexy at all times. Sadly I do have to say there was one guest who was not with the group and very rude to these people especially one in particullar and was also inappropriately putting his hands on a female staff member.. However, these people are loyal to one another and a member of the group stepped up and put an end to his discustingness in a very discrete way as to not cause a scene but it definitly did not go unnoticed by us or the female staff member. props to him.. All and all we had the most wonderful time we could of ever hoped for. The staff, each and every one of them, were absolutely amazing, from the minute we got off the bus to the time we had to leave kicking and screaming they were making sure we were always taken care of 100%. Especially the whole entertainment staff, playmakers I belive they are called. They were always engaging, playfull, full of energy and of course incredibly sexy. One thing you cannot miss while here that they offer is the amazingly sexy photo-shoot experience which we took advantage of and turned out to be one of the things we enjoyed most. We both had a great time doing it. My wife could not of felt more comfortable with the photographer he was extremely professional and made her feel amazingly sexy. And the pictures....WOW!!!! You have to try it. Unforgetable experience, especially because you will always have the pictures. Our whole experience left us with amazing memories we will have for a lifetime....A+++, 10 out of 10, knocked it out of the park, home-run of a trip. Thank you Desire...we will be back.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Guest Service Manager, Atención al huésped/Recepción at Desire Riviera Maya Resort
Responded today
Dear Guests, Thank you so much for such incredible review. We think the same about the freedom and respect of every type of body, personality or group. We believe that Desire is the perfect place for our guests to be free and feel amazing, comfortable and sexy while meeting wonderful people like you. Thank you for allowing us pamper you. We hope to see you again soon! Kind regards from all the staff!
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Matt Mart wrote a review 14 Oct
Oklahoma3 contributions4 helpful votes
I wasn't sure what my comfortability level would be with a clothing optional resort. My wife and I were easily part of the crowd within 10 minutes after getting our room, with someplace to place our clothes. It's easy to become comfortable in the environment. The judgements disappear with the clothing. The experience of the entire resort is freeing. The food was excellent and the staff was extremely attentive. We arrived at noon the first day, and enjoyed every aspect of the resort unit 4 am. Two hours sleep and back in the sun the next day. We couldn't get enough. Great drinks, and with all-inclusive, it made it fun to try new drinks (yummy Tequila on the rocks). Met several couples that were fun to be around. Got invited to the Villas and swam in the private pools. The photo shoot was outstanding. Well worth the cost. I think we will do another photo shoot again when we go back. We are definitely going back. Best vacation ever for us as a couple. Couples at the resort were friendly and stable in their relationships. So fun. We'll be back. Looking to go back sooner if I find a deal. Make sure and take your own sunscreen as the shop offers it for a premium price. Perhaps $0.75 for each SPF number on the bottle. $0.75 = 1 SPF. The only thing that caught me by surprise. Overall, absolutely the best vacation with the best wife. We loved loved it.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: You don't necessarily spend much time in the room, unless you are in the Villa.
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Response from Guest Service Manager, Atención al huésped/Recepción at Desire Riviera Maya Resort
Responded today
Dear Guests, Thank you so much for giving a try to Desire Riviera Maya, we are very happy to read that you enjoyed your first experience and we were beyond your expectations. We enjoy a lot to read about the first visits of our lovely guests and most of all, reading that you are more than ready to come back soon. We cannot wait for that day. Kind regards from all the staff!
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Ed K wrote a review 14 Oct
1 contribution
It's kinda hard where to start and how to describe DRM, but considering I just returned from my 11th trip since 2018. It really is a little fantasy island that offers so much. Let's start with it's core strength, the service. The service is impeccable, the staff works night and day to make sure your trip is the most relaxed you can ever imagine. But I really need to mention some names. Playmakers work throughout the day, making games for the guest to do, and entertaining them all night long. From simple stuff to beach volley ball, to crazy pool games, to dancing with guest. They along with the rest of the staff seem to be there almost on a 24 hour shift. The current group of Shirley, Karlie, Monica, Tony, Javi and Kevin are great. I believe we are closes to Kevin since he started the same time we've been there and we chit chat with him throughout are stay, even though he's always busy. As for chefs, two things are a norm when we go there. First, late night pepperoni pizza and BLT sandwich from Carlos. He knows us and our order so well, we simply smile at him and just like that he makes a pep pizza and a BLT sandwich that's so good, I literally get it every night when I stay there. Ernesto who I see cooking through the day, comes up to me and makes me a kick ass eloto from scratch, that I also need every time I go to DRM. Ines in the morning is my wife's favorite as she prepares the tostados fresh from scratch. Francisco works at the morning bar, to prepare lattes, and I always love how he makes my ice coffee in the morning. I feel bad not mentioning all the staff who help keep the place clean, but Danny who works at the pool is the best. He knows us and always makes sure to do his best to find us a spot thats not too sunny. Anna and Pepe work the front desk and greet guest when the first come in. Anna's known us from the very start she always knows how to crack us up with our little inside joke. Finally as for luggage help, Rafael makes sure we don't lift a finger once we check in and is so accommodating from beginning to the end of the trip. Honestly, I could go on and on, but I've tried to point out the core group we've become close to at the resort. In the end, I cannot stress enough how incredible the staff is, I've done a ton of traveling in my lifetime and their service is the highest grade I can give it. So, how to best describe this very unique place. Imagine the movie eyes wide shut's playroom, without being so stuffy and stiff. I'm trying to keep this pg-13 in description, but that should give you a hint of an idea. There's all kinds of crowds who come here and it's not limited to what one would think. Some like to play, some like to watch, some like the freedom of not wearing anything, but the most important thing is that people are accepting regardless of what you choose to do. No one is forced to do anything they don't want to do, and every trip we've gone to everyone is literally so friendly and easy to talk to. Talk about utopia that the world is trying to achieve, but DRM has fully achieved. There are 4 places to eat from at DRM. Suki (Japanese/asian inspired), Sahlo' (fancy dinning), El arrecife (the main buffet eating place for breakfast and dinner), and Tentazione (lunch and special events eating). I'll keep this review short and simple, there's more than enough variety to choose from on a daily basis. Although I have heard of someone staying over 1 month + at the resort, but for the typical person who does 4 to 6 days, it'll definitely do the job. I've noticed over the years, that menus from Suki and Sahlo get changed, so even if you go on a regular basis several items will be created to create a fresh menu. They do offer room service I believe at a cost, but have never used. I mean food is always available, but if you end up over eating, it could hurt your game ;). As for rooms, I've stayed at their cheapest one, but usually book the superior garden view. I think the few bucks more is worth it, coz you get a larger room and couches. As for their cheapest one, there's an argument that one barely stays at their room while at DRM, which is true. But, it really is a no frills small area that is offered, and it would be nice if they at some point upgrade these rooms. Unfortunately, DRM is usually always sold out so there isn't probably a pressing need for it.
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Date of stay: October 2021
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Response from Guest Service Manager, Atención al huésped/Recepción at Desire Riviera Maya Resort
Responded 6 days ago
Dear Guests, We do not have enough words to thank you for your loyalty trough all these 4 years. You are like family for us and reading such incredible review fill our hearts. It is incredible to read that visit after visit you still get surprised and happy with the assistance and care received from our amazing staff. We believe that the unique people who visits this sensual paradise and our team, are what make this place so special. We cannot wait to see you again soon. Kind regards from all your Desire Family!
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D@4 wrote a review 13 Oct
1 contribution1 helpful vote
It was our first time at Desire and we came here with managed expectations based on all the reviews. The resort and the rooms could use some updates. Our garden view room was small and basic but we did not spend a lot of time in it. Housekeeping could’ve been better as we had to call 3 days in a row to get our room cleaned (1 day was only a towel exchange). The food was fine - we had a better meal at Suki than Sahlo. The entertainment was aplenty with the beautiful playmakers doing their best to keep everyone laughing and entertained. It is clear that people come back over and over again for the “experience” as well as the service and the staff. Very special shout out to Africa and most loudly to Eunice. Africa would do things like bring a cup of water with every drink she delivered. Eunice let us order something from another restaurant, let us come in as the buffet restaurant was closing to grab dessert, and then gave us a special treat on our last night! She went above and beyond to make us feel special and welcome.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Bring a travel mug for convenience. Restaurant dress code isn’t as strictly enforced. Look at...
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1 Helpful vote
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Response from Guest Service Manager, Atención al huésped/Recepción at Desire Riviera Maya Resort
Responded 1 week ago
Dear Guests, Thank you so much for giving Desire Riviera Maya a chance. We are happy to read that you enjoyed the attention and energy of our sexy Playmakerks and the incredible service of our staff. For sure we will work very hard in order to improve our opportunity areas and hoping to give you a better service on your next visit. Kind regards from all the staff!
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PRICE RANGE
US$406 - US$932 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
desire hotel riviera maya, desire resort mexico, desire resort & spa, cancun desire resort, desire resort cancun, desire resort and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
116
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Frequently Asked Questions about Desire Riviera Maya Resort
Which popular attractions are close to Desire Riviera Maya Resort?
Nearby attractions include Croco Cun Zoo (4.6 km), National Reef Park of Puerto Morelos (6.8 km), and Unico Beach (5.7 km).
What are some of the property amenities at Desire Riviera Maya Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Desire Riviera Maya Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Desire Riviera Maya Resort?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Desire Riviera Maya Resort?
Yes, free parking is available to guests.
What are some restaurants close to Desire Riviera Maya Resort?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Desire Riviera Maya Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Desire Riviera Maya Resort have an airport shuttle?
Yes, Desire Riviera Maya Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Desire Riviera Maya Resort?
The staff speaks multiple languages, including English and Spanish.
Does Desire Riviera Maya Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Desire Riviera Maya Resort accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.