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Azul Beach Resort Riviera Maya

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$666*
US$578*
Great Deal
US$623*
US$585*
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Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
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3,132 Reviews from our TripAdvisor Community

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Showing 2,816: English reviews
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Reviewed yesterday NEW

Wonderful experience. Food was great, service was better! Laura of housekeeping was excellent. Alberto in entertainment and on the beach was also of the highest caliber. Wait staff was very attentive - Carlos in blue, morimoto at Roma, Erick at Chil all were great. Spa staff excellent - Marcos, Irma, Ana.

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Helpful?
Thank bjamn98
Reviewed yesterday NEW

Your staff were incredible and very friendly. Food and drink service was fantastic and I loved the interest that they take to ensure that you get your monies worth. They have us complimentary Champagne when we arrived. We went for a wedding and it was just the perfect setting. I couldn't have imagined It going any better. Was a truly...

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Thank aan0485
Mexico City, Mexico
Reviewed yesterday NEW

I have been in Karisma Hotels 3 times, but my wife and i decided to bring our daughter's and our grandkids . We got impressed with the hotel. This resort has differents amenities, good food and beach beds to lay down and relax all the time you want. There's always people smiling and making their best to make your stay...

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Thank nahmangormezano
London, United Kingdom
Reviewed yesterday NEW

the Azul beach resort was a perfect stay for me and my family most of the staff were very kind and extremely attentive Avelino, Ana and Sairy took very good care of my family and, the wait staff were a delight Franc and Gener, in particular, were wonderful especially with the young children who joined us on our holiday. However,...

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Thank evamiller2017
Reviewed yesterday NEWvia mobile

Wonderful time doing yoga and water aerobics with Jorge. It was gentle with the idea of challenging yourself to do many different poses. He was great and will continue to do these classes with him during my stay. I'm seating to do to his boot camp and Pilates classes as well. This becoming a gentle workout vacation. It might continue...

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Thank Lea x
Reviewed yesterday NEW

My family, and now two different sets of friends, have gone on vacation to the Azul Beach Resort for 3 years in a row. It's great every time we go. It's kid-friendly without being a kid-focused resort. Staff is great, food is well-prepared and drinks are everywhere.

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Thank redhookraider
Reviewed 2 days ago NEW

Overall excellent. Housekeeping and room service was on point. I received an email prior to my stay asking if my trip was a celebration. I told them it was my anniversary and my room was decorated beautifully and a special dessert was waiting for us.

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Helpful?
Thank MichelleD1734265
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear MichelleD1734265, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. I am glad to know that the team made special your anniversary and celebrate with you....

Nottingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Great hotel, with very accommodating staff. Definitely worth upgrading the room to a swim up suite, Sonia our cleaner is very good & makes us towel animals everyday. Also we have Bettyna who comes around the suites all day taking our drink orders she is lovely. Great holiday so far.

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1Thank betts1010
Kansas City, Missouri
Reviewed 4 days ago NEWvia mobile

We spent a few days there with our daughter and had some good things to say and some challenges that were never resolved. PROS: Great for families and the kids club was excellent. Also, the food was great in every dining facility CONS: Although the resort was empty the majority of the time, there were long wait times for drinks...

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2Thank brian b
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear brian b First of all I want to thank you for the comments shared with us about your recent stay at our Azul Beach Resort. After reading through your review I want to apology for the disappointment and delay in the service received at the beach and for the not properly working Television in the assigned Suite and for...

Reviewed 4 days ago NEWvia mobile

Great food and an excellent entertainment team at this resort. The main resort entertainment team including Alberto, Joan, Renata, Charlie, Oscar and Fernando (and his belly flops). Their Nickelodeon team are also very fun especially Angel, Amin, Ana. The bar staff and waiters are always ready for a laugh including Armando, Matteo, Gregorio, Marco, Bernie and Shirley. The concierge team...

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Helpful?
Thank Ollie P
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Ollie P, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. Thank you for the special mentions to Alberto, Joan, Renata, Charlie, Oscar, Fernando, Angel, Amin, Ana, Armando, Mateo,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,220 - RM4,895 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, BookIt.com, Hotwire, Orbitz, TravelUp, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Puerto Morelos, Mexico
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
568 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suites are beautiful but there are rooms that you can walk out of and straight into a pool!!!”
evamiller2017, 26 May 2017 | Read review
“Get a room "With a View"”
bevstaeheli, 17 May 2017 | Read review
“Request a ground floor for immediate access to the pools”
NicJayne, 16 May 2017 | Read review
“The first floor non deluxe rooms have balcony swimming pools, pretty nice!!”
NorthernNJFam5, 16 May 2017 | Read review
“Choose a seaview suite if you want the best experience.”
  • Luxury family suite...plenty of space!
JFR1Montreal, 15 May 2017 | Read review
5 of 5
Cancelon
US$578* /night
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Bookit.comUS$623
ElvolineUS$585
HotelQuicklyUS$666
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*Disclaimer
Prices are for 1 room, 2 adults
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