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Azul Beach Resort Riviera Maya

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GreenLeadersPlatinum level
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Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
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3,045 Reviews from our TripAdvisor Community

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Showing 2,744: English reviews
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york
Reviewed yesterday NEW

Stayed here for a week last May before moving on to El Dorado Maroma for a week. I am writing this as an Exotic Traveler member. After a short transfer from Cancun airport we arrived and were swiftly checked in and on our way to our swim up room in Block 7 (highly recommended). We met Luis Castro, our butler,...

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Helpful?
Thank joshsmumYork
Toledo, Ohio, United States
Reviewed yesterday NEWvia mobile

My family just returned from a 5 night stay at Azul beach. Myself my husband and two kids 12&9 . We had a family swim up suite. The room was very clean and well maintained. The food was so good at all the restaurants as well. This resort is very family friendly, not a place to come if you are...

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1Thank Lori W
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

Azul Beach is an excellent choice for families. We stayed in a Family Suite in Villa 10 on the "Premium" side of the resort and loved it. The room looked like the pictures. The king bed was comfy and the living room area can sleep 3 children easily. The room was in very good working order and the bathroom was...

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1Thank IamPC
Calgary
Reviewed 2 days ago NEW

We are just finishing our week here and are going to their sister property the Azul Sensatori, tomorrow. There are some amazing service staff here. Miguel that works in Roma and Chil, Juan Carlo in Chil, Franco in Blue, Marco on the beach, the hostess everywhere, all very accommodating and wanting to help and please!! Room Service is great, they...

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1Thank SDTCalgary
Ajax, Canada
Reviewed 2 days ago NEWvia mobile

Just returned from a 6 day 5 night stay. The resort itself is nice, the food tasty, and nicely presented. Daniella made us very comfortable with finding meals for my daughter with allergies. And of course Armando was always there for drinks on the beach. He even brought me out cake and sang for me, to celebrate #55.

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Helpful?
Thank Bikewizard
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Bikewizard, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am glad to know you enjoyed form the beginning to the end. Thank you very much for the special mention tu Daniela and Armando i am sure they did their best in...

Tunis, Tunisia
Reviewed 3 days ago NEWvia mobile

My experience at Azul Beach was amazing and it was all down to the staff I met there. Not only were they attentive, but they also became great friends and by the time we had to say goodbye, it felt like saying bye to family! I spent majority of my time down by the beach and was well taken care...

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Helpful?
Thank Sarah K
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear guest, Thank you for such a wonderful, well-formed review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. It was a pleasure to host your holiday at the Azul Beach Resort Riviera...

Reviewed 3 days ago NEWvia mobile

We’ve just had one week vacation at Azul Beach Resort by Karisma. It has been a wonderful week, everything went well as expected for a top-level resort, no bad surprises or something wrong The location is really great, the structure has the right size for a family relaxed experience, the resort is very clean and the overall management accurate. We...

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Helpful?
Thank Aleiolit
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Aleiolit, Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. Great food, perfect location and superior service are just a little of what we offer at the Hotel. I'm very proud...

Miami, Florida
Reviewed 4 days ago NEW

I really enjoy this resort it is so quiet and peaceful every time. The staff is very helpful and always smiling and ready to help you. The swim up rooms are really fun and make it a nice stay. Food is great also.

Review collected in partnership with this hotel
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Helpful?
Thank martinallen00
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear martinallen00, Thank you for your delightful review! It's so great to know that our team provided you with a superior level of service and catered to your every need. It was a pleasure to host you for the fouth time. We hope to have many more. We hope to see you again at the Azul Beach Resort Riviera Maya....

Fenton, Missouri
Reviewed 4 days ago NEWvia mobile

Once again the staff made our visit a delight. Great food, wonderful Beach (except for Sea weed), wonderful facilities and people to make you feel like family. Special accolades to Marco our beach butler, Leon, Jorge, Omar, Antonio, Juan Carlos our waiters.

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Helpful?
Thank Keith K
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Keith K, Thank you for your wonderful review! It was an honor to host your holiday. Thank you for recommending us with all Trip Advisor followers. I am glad to know that the team made your visit delight. I am sure they did their best in order to provided you an excellent service and make you feel like family....

Los Angeles, California
Reviewed 4 days ago NEW

My family recently stayed for a week at Azul Beach Resort and our experience was fantastic. I got an eye infection and Alain from concierge really helped me get the right medicine needed and followed up daily on my progress. Ana from Entertainment helped set up a private tequila tasting event for a few couples and was always there to...

Review collected in partnership with this hotel
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Helpful?
Thank tflorez33
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear tflorez33, Thank you for your wonderful review and kind words, it was a pleasure to host your holiday and make this trip a fantastic experience. Thank you very much for recognize the effort of the team. I am sure they did their best in order to provided you an excellent service and make your experience top notch. We will...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,412 - RM4,752 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Puerto Morelos, Mexico
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
553 questions
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Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up room block 7.”
joshsmumYork, 22 Apr 2017 | Read review
“Only if you are an owner will you get a good room!”
SDTCalgary, 21 Apr 2017 | Read review
“All the rooms are amazing and are comfy to sleep in”
JamesH1556, 15 Apr 2017 | Read review
“Our room was great but would definetely splurge for the swim up suite next time. My only regret of the whole week was not getting the bridal suite for getting ready for the wedding as the deluxe rooms are small and I had a lot of people coming and going crammed in there on the wedding day.”
B4426FAsaraho, 14 Apr 2017 | Read review
“If you're in one of the standard blocks try to get a room upstairs. The downstairs rooms can be a bit noisy with people walking outside.”
ChrisQ198, 11 Apr 2017 | Read review
5 of 5