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Zoetry Paraiso de La Bonita

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Zoetry Paraiso de La Bonita
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2,147 Reviews from our TripAdvisor Community

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Boulder, Colorado
Reviewed 2 days ago NEW

We enjoyed the beautiful Zoetry property so much a year ago that we returned in February of 2017. Much of the staff from 2016 was still there (a good sign) and they were as friendly, accommodating and hard-working as ever. The suites are huge and very comfortable, with 2 balconies, 2 TVs and 2 ceiling fans, well-stocked minibar and pod...

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Helpful?
1Thank Ann D
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Ann D, (Greetings in Mayan) Thank you for taking the time to write and share this review with the TA community. We are delighted to learn this via that you have enjoyed your second Endless Privileges® experience, particularly being welcomed back by the same staff, your suite, food and overall intimate, quiet and relaxed ambiance of this...

Connecticut
Reviewed 4 days ago NEW

From the moment our private van arrived at the airport to pick us up, until we were dropped back at the airport for our return flight home, you are treated like a king. The staff is very firendly and accomodating. The food was excellent aside from one issue I will explain later. The property is beautiful and well maintained. The...

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Helpful?
1Thank Thomas K
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel, (Greetings in Mayan) We are delighted to receive your review this via and learnt that your overall stay has been enjoyable and that you have received the royal treatment that you deserve. Please receive our apologies for the mentioned service and food quality on the main night of your stay, we will definitely pass on this information...

Reviewed 6 days ago NEW

This was an absolutely amazing teaching vacation.! The room was spectacular.. I felt like a Queen! The service we received in our room could not have been better ..the room service staff and all of the staff in this area were above and beyond anything I could have imagined, thank you for making us feel so special ! The resort...

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Helpful?
3Thank Georgie H
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a bel Georgie H, (Greetings in Mayan) We have been delighted to welcome you both and have the pleasure to spend a nice evening on Valentines in addition to the many fitness lessons that we were privileged to have thanks to this special program. Thank you for all your nice remarks and special mention to our valuable personnel who...

Fergus Falls, Minnesota
Reviewed 6 days ago NEWvia mobile

We visited this amazing all inclusive last week. We were with our grown daughter and her husband. We had a wonderful time. The property is beautiful with animals and flora and birds throughout the property. There are plenty of activities , excellent food and drinks. Our suite was a 2 bedroom, 2 bathroom oceanfront suite with a plunge pool. The...

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Helpful?
2Thank Joy L
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Joy L, (Greetings in Mayan) Thank you for sharing your overall Endless Privileges® experience with us and the TA community. Each of your remarks will definitely help us to keep improving our services and satisfaction levels. It will be a pleasure to welcome you back shall you visit us again in the near future! Kind regards, Marina...

Mount Pleasant, South Carolina
Reviewed 1 week ago NEW

The deeply caring staff at this resort, really is the backbone of this gorgeous small hotel. Emma - thank you for your assistance, with many other front desk personnel and mgrs. Victor, Manuel, thank you for making us feel like family and for doting on my every whim. Jesus....thank you for the complimentary pool side massages. This is my "happy...

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Helpful?
Thank LBLBCharleston_SC
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel LBLBCharleston_SC, (Greetings in Mayan) We are delighted to welcome your review and learn that your overall stay in Zoëtry Paraiso de la Bonita has been so relaxing. We are certain that Emma, Victor, Manuel and Jesus will be very grateful to hear that their hard work and dedication made a positive impact during your stay and will...

Cheshire, Connecticut
Reviewed 1 week ago NEW

My vacation started badly. My plane was late arriving from Hartford and there was nobody at the airport waiting for me to take me to the resort! I spend 2 hours trying to find transportation and had to pay out of pocket for it, though the resort site lists transportation to and from airport as included!!! The resort is beautiful...

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Helpful?
1Thank iolanda0257
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel iolanda0257, (Greetings in Mayan) It is never easy to receive a review enlisting so many opaque situations occurred during the stay of a valuable guest and it is even harder knowing that our team did their best tying to improve your stay while onsite. For instance, we understand that not having someone waiting for you in the...

Fergus Falls, Minnesota
Reviewed 1 week ago via mobile

The establishment is superb with a nice mixture of rustic Mexican decor with a beautiful ecosystem , crawling iguanas and showoff peacocks amongst a sanctuary of birds...the setting is magnificent, the suite was large & comfortable with a nice ocean view & plenty of amenities, large spacious pool in the middle of the property with excellent service altogether...however, there were...

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Helpful?
Thank 949zvil
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a bel 949zvil, (Greetings in Mayan) Thank you for sharing your Endless Privileges® experience this via. We are delighted to read that your overall stay was pleasant and apologize for any bad impressions linked to the availability of tables in our restaurants. Please be certain that we will keep working hard to prevent this from keep occurring for future...

Cherry Hill, New Jersey
Reviewed 1 week ago

We previously stayed at Zoetry Punta Cana and had a wonderful time and great service. As a result we thought that we would try Zoëtry Paraiso de la Bonita Riviera Maya and looked forward to the same special service and atmosphere. Unfortunately, our experience was the polar opposite. We had 4 different areas of difficulty at the resort. First, we...

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Helpful?
5Thank Harvey B
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel, (Greetings in Mayan) Please receive our sincere apologies for any bad impressions linked to your visit to this resort on January. We must say that we are really shocked for your remarks, especially the one linked to this social media since the mentioned practice does not represent on any level the way we aim to conduct our...

Drummondville, Canada
Reviewed 1 week ago

One of a kind hotel! Small with approx. 90 rooms, all facing the ocean. They pamper you from the moment you walk in. Exceptionnal service from many people, from room service to waiters at the beach, and in all restaurants. In the one bedroom suite, the bed is very comfortable, they provide you with robes and slippers. You also have...

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Helpful?
3Thank MarieFrance70
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel MarieFrance70, (Greetings in Mayan) It has been a great pleasure to receive your insights this via and were pleased to share them with our management and the personnel mentioned on your review. We are delighted to learn that your Endless Privileges® experience was so positive and the pampering and relaxing experience you were looking for. We will...

Chicago, IL
Reviewed 1 week ago

Top notch boutique hotel! Prior reviews note the personalized service and it's true! From the moment you are swept away by your personal driver from the chaos of the Cancun airport you begin to enjoy the luxury of this lovely resort. They really anticipate your needs. It's a low rise resort and there is a bellman/golf cart service to shuttle...

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Helpful?
2Thank tata4now
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel tata4now, (Greetings in Mayan) Thank you for sharing your Endless Privileges® experience with us and the TA community! Nothing makes us happier than the review from a satisfied guest acknowledging the dedicated labor of our staff. It is indeed trough high quality services that a resort gets its prestige but only trough the dedication of the personnel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America;in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita, one of the Leading Hotels of the World, has also earned the AAA Five Diamond Award for 13 consecutive years. Each of the 90 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private ocean front view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provide guests limitless access to personalized, private chauffeured airport transfers; unlimited worldwide calls and concierge service; daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections plus 24-hour dining options allow guests to enjoy late night bites at Restaurant Kaax or stay in and order room service. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; sunset catamaran sail; shopping excursions by boat; complimentary 24-hour laundry service; relaxing 20 minute Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya. ... more   less 

Additional Information about Zoetry Paraiso de La Bonita

Address: Carretera Chetumal _Cancun Km 328 | Bahia Petempich, Puerto Morelos 77580, Mexico (Formerly Zoetry Paraiso de la Bonita)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM2,177 - RM6,975 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zoetry Paraiso de La Bonita 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Zoetry Paraiso De La Bonita Hotel Puerto Morelos
Paraiso De La Bonita
Paraiso Bonita
Zoetry Paraiso De La Bonita Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#3 Romantic Hotel in Puerto Morelos
#4 Business Hotel in Puerto Morelos
#4 Spa Hotel in Puerto Morelos
#4 Top resorts Hotel in Puerto Morelos
#4 Luxury Hotel in Puerto Morelos
#4 On the Beach Hotel in Puerto Morelos
#8 Family Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Paraiso de La Bonita staff and other travellers.
176 questions
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Questions? Get answers from Zoetry Paraiso de La Bonita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like a third-floor suite for the best views. Ground floor suites have plunge pools.”
 of 5 bubbles 766AnnD766, 26 Feb 2017 | Read review
“All rooms face the beach. 2nd and 3rd floors have better views and privacy. With the beach steps away, no need for a swim-up anyway.”
 of 5 bubbles 568thomask, 24 Feb 2017 | Read review
“Every room face the ocean but better views from second and third floor!”
  • Bedroom with king size bed
  • Living room
 of 5 bubbles MarieFrance70, 18 Feb 2017 | Read review
“2nd floor rooms have better views, but the ground level ones have a plunge pool”
 of 5 bubbles tata4now, 18 Feb 2017 | Read review
“all are ocean view but try to stay closer to the main lobby”
 of 5 bubbles TravelByRobin, 13 Feb 2017 | Read review
5 of 5