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Excellence Riviera Cancun

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10,687 Reviews from our TripAdvisor Community

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Showing 10,322: English reviews
South Dakota
Reviewed yesterday NEW

When my husband and I go on trips with our friends we have generally stayed at Sandals Resorts. We decided to try and Excellence Resort for this couples trip and I can say without a doubt none of us were disappointed. This resort is beautiful. The beach wonderful, there are some people that try and sell you jewelry and things,...

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Thank KathyKwas
Reviewed yesterday NEW

My husband and I recently traveled to Mexico for the first time and stayed at the Excellence Riviera Cancun. We had a wonderful trip and actually never left the resort. -To start the rooms are stunning! Each room is very large and has top notch upgrades (the shower is wonderful)! The cleaning staff is amazing they come twice a day,...

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Thank Samantha W
Cut Knife, Canada
Reviewed 2 days ago NEWvia mobile

We just returned from our honeymoon at the Excellence Riviera. We did enjoy this resort. Things we liked: It really is 15 min from the airport, which after a long day, is a great aspect. We had a swim up.... Loved this room, we were in building 4 and this was a bit of a walk from everything. But not...

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2Thank Nadine F
Reviewed 2 days ago NEW

We got Married at Now Sapphire then moved to Excellence for 3 days. We thought the other resort was nice, then we were blown away with Excellence. We were welcomed with a towel and a glass of champagne upon arrival. And got roses every day in our room. We had a Swim up room, and was just amazing. No need...

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3Thank Amanda S
Omaha, Nebraska
Reviewed 2 days ago NEW

This all inclusive is for the person bored of all-you-can-eat buffets and inexpensive cocktails. All 7 of the restaurants were very, very good and no reservations were ever needed. The theme nights and the live entertainment were excellent also! The rooms were very spacious and I was thrilled with the Jacuzzi tub, abundance of space, the balcony bed, and the...

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3Thank Kellie C
arizona
Reviewed 2 days ago NEW

My wife and I recently spent 5 nights here and had a wonderful time. The facility is very nice, the staff could not have been more pleasant and helpful and the food is very good.We stayed at the Excellence Club section with an oceanfront location and this is one of the few all-inclusive resorts where the food and drink is...

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3Thank tdlinkous
Redwood City, CA
Reviewed 2 days ago NEW

I do not have enough words to say how wonderful this resort is. I had never been to Cancun and went with my daughter as her plus one, for a wedding. I was blown away by everything. The service was wonderful, the property just amazing. The restaurants were excellent. For an all inclusive, this was a five star. They have...

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3Thank CAmomof4girls
Las Vegas
Reviewed 3 days ago NEW

This review is a little late. Were stayed at ERC Aug 22- Sept 2, this was our 11th trip to this hotel, as usual everything was excellent the best thing about the resort is the staff and that's why we keep going back! We always stay in the Excellence Club to the us the extra perks are worth the extra...

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4Thank dbldimond7
Dallas, Texas
Reviewed 3 days ago NEW

I'm not sure there are enough words to use to describe how amazing our vacation was. From the moment we arrived we were treated like royalty. My husband and I stayed in the "excellence club" area and really enjoyed the extra peace and quiet and service given. Our room cleaning service was top notch and we very much enjoyed the...

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3Thank cwallac5
Leicester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We have just returned from are stay at the excellence riviera. Weather was great pools are great beach was lovely breakfast was good and dinner in the Barcelona was great . Food in Mexican restaurant was poor definitely not 5 star food also itailian was bad steakhouse was ok but if you like your food you will need 2 meals...

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3Thank Pamelina T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,467 - RM3,125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Excellence Group LLC, Priceline, BookIt.com, Cheap Tickets and Hotels.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Hotel Style:
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,581 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in Bld 6, it was quiet”
 of 5 bubbles T8092FGamandas, 8 Dec 2016 | Read review
“Building 7 is closest to the beach. Every building is close to a pool or the lazy river.”
 of 5 bubbles KellieC680, 8 Dec 2016 | Read review
“If you want really quiet building 3,4 or 5 are probably the best.”
 of 5 bubbles CAmomof4girls, 8 Dec 2016 | Read review
“Pay the extra for the "Excellence Club" totally worth it!!!”
 of 5 bubbles cwallac5, 7 Dec 2016 | Read review
“Not sure the club rooms are worth the extra.”
 of 5 bubbles Z9297AEkevinm, 7 Dec 2016 | Read review
5 of 5
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