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Everything thing about this place was incredible. Do keep in mind though due to its close proximity to the reef it has a lot of sea weed accumulation on the beach. This is not there fault blame mother nature! The beach was still a lot...More
Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More
146 Thank william h
Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your stay...More
This was our second time staying at this resort and have been to Mexico many times but by far this is the best resort it checks off all the boxes
The rooms are amazing with a great soaker tub and balcony and they are kept...More
I just returned from my week at Excellence with my four sisters who I travel with annually. I don't know where to begin because every aspect of our visit was fantastic. From the moment we arrived the customer service was exceptional. Every interaction was professional...More
ERC is hands down the best all inclusive resort I've ever been to. The service is beyond amazing...especially Benito, who was super friendly and energetic, and made sure we had drinks on a regular basis in our "back yard" (we had a swim-up suite which...More