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Excellence Riviera Cancun

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Excellence Riviera Cancun
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11,335 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Riviera Cancun
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Showing 10,939: English reviews
Ontario
Reviewed 16 February 2014

As in past trips we booked thru Air Canada Vacations and I do believe they typically get access to some of the better rooms on most resorts, as well AC Rouge charter flights are for the most part direct and usually on time. I am not going to tell you how many places I have been and how experienced a...

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4Thank toomanystars
Worcester, United Kingdom
Reviewed 15 February 2014

First time we went to the excellence Mujeres which in my opinion was a little more polished as a lot newer. The food here is awesome, and the staff very at tentative. If you want tennis coaching Alfonso is The Man, you can't get better than 100% he is 100%. Teaching technique is the best I have encountered anywhere. Well...

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1Thank Tim S
London
Reviewed 14 February 2014

We had the pleasure of staying the Excellence Riviera for 4 nights in February. It was the finish to a perfect honeymoon. The grounds, the pools and the staff are exceptional. Never once did we feel that tips were needed although appreciated. The service in all areas was outstanding. The entertainment was very good. The food was amazing. The staff...

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4Thank mayan2012
Virginia Beach, Virginia
Reviewed 14 February 2014

My wife booked our 10year anniversary for 8 nights at this resort. I have never stayed at a all exclusive resort, we selected the Excellence Club with a Terrance Roof top suite. We had some arrival issues with a long wait for our Suite, once this was corrected everything was wonderful. It was also my wife's birthday, they decorated the...

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6Thank Harveyleemoore
Montreal, Canada
Reviewed 14 February 2014

My wife Linda and I just returned from one week at Excellence and have to say this property is now one of our favourites of all time, We stayed in room 7262 (part of the Excellence Club rooms) and were treated to the utmost facilities and service. We did not experience all the restaurants - we dined at Barcelona for...

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9Thank SheldonKagan
New Jersey
Reviewed 13 February 2014

Just came back from 8 day stay - I definitely would recommend this hotel. All different age groups. If you want to meet people checkout the bulletin for the day - volley ball, archery a lot of things going on. Food - breakfast good at buffet and ala carte at Lobster House Lunch - good at Grill and Lobster House...

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7Thank Fandeme
Philadelphia, Pennsylvania
Reviewed 13 February 2014

This resort is top of the line. Awesome food and top shelf drinks. Make sure you try a chocolate martini at the bar in the lounge. I highly recommend the Indian restaurant. The staff is friendly. I went with my sister who just had foot surgery. The lifeguard insisted on carrying her to her lounge chair on the beach everyday....

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6Thank Lisa2052014
Reading
Reviewed 13 February 2014

We have just returned from 10 days at this hotel. Our first time in Mexico and at an All Inclusive Resort we were blown away with the service, cleanliness of the resort and quality of the food We were in building 9 which was perfect for us as it was a short walk to the reception, bars and resturants but...

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6Thank 54Retired2012
Delray Beach, Florida, United States
Reviewed 13 February 2014

We spend 14 days over Christmas and New Year and would definitely go back to this all inclusive resort. The food was fantastic and a very friendly staff. As we arrived to our room we could smell the the mildew and mentioned this to our bellboy. We where contacted immediately by the front desk and offered a different room which...

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3Thank Helena S
Poca, West Virginia, United States
Reviewed 13 February 2014 via mobile

The cleanest, most Beautiful place I have ever stayed. The Service was Phenomenal, as was the Food. You need never leave the Resort during your stay, everything you need is there including shopping for souvenirs. If you should choose to sight see there are plenty of options: we got help from the Jr Excellence Club to book a private tour...

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4Thank Laurel M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,448 - RM2,830 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,835 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in building 3 right across from the spa, but I don't think you can go wrong with any of the rooms.”
 of 5 bubbles Bev92, 24 Mar 2017 | Read review
“the rooms with the spa view are so peaceful and relaxing”
 of 5 bubbles 142farraha, 24 Mar 2017 | Read review
“If you've got the cash, the Excellence Club rooms are like a Roman Palace”
 of 5 bubbles yagov956, 23 Mar 2017 | Read review
“Spa view is quieter”
 of 5 bubbles DELynch, 22 Mar 2017 | Read review
“Club level building 8”
 of 5 bubbles miketer2016, 22 Mar 2017 | Read review
5 of 5