We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Riviera Cancun

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,496 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Excellence Riviera Cancun
See the most recent reviews
Showing 11,088: English reviews
Halifax, Canada
Reviewed 20 March 2014

So many good things to say I don't know where to start. We went for our wedding and everything was perfect thanks to Mayla and Gloria. Our meal was devine, the cake and flowers were exactly what we asked for, everything was perfect. If you are considering this resort for your wedding you will not be disappointed. Now the resort;...

 Report
Helpful?
4Thank sunlovers259
Carlisle, Pennsylvania
Reviewed 20 March 2014

Frankly, we are notoriously picky, but we simply cannot think of a single negative to mention about this all-inclusive resort. We have been to the other well-known resorts, and have cruised on some of the best cruise lines, and this resort beats them all. The facilities, the restaurants, the bars, the beach, the pools, all of it top notch. As...

 Report
Helpful?
6Thank RFAWBR
Edmonton, Canada
Reviewed 20 March 2014

Our third consecutive year at this resort. It gets even better. This year, the excellence Club pool was heated. There are more sunbeds at the excellence club now. I feel privileged to attend this resort. I will be booking again next year in March. Always pleased. One drawback. I have a bad back and I thought that the bed was...

 Report
Helpful?
6Thank inagyou
Waterloo, Canada
Reviewed 19 March 2014

My wife and I just returned from a wonderful trip to the Rivieria Maya - third consecutive March to the area but first to the Excellence. The property is 9 years old but you would never know it. This property is extremely well maintained. From the minute we arrived to the "walk of shame" of departing the experience was hassle...

 Report
Helpful?
2Thank MikeyB1000
Surrey, Canada
Reviewed 19 March 2014

This was our fourth trip to the Riviera Maya, first stay at the Excellence and it was great from the start with our private shuttle(Olympus Tours) waiting with our name on a card right outside the airport and a short drive to the resort over a newly paved road. We were in building 6, nice and central but quiet with...

 Report
Helpful?
9Thank ScoCol50
toronto ontario
Reviewed 19 March 2014

My husband and I spent a week at this resort in late February. On a whim we decided to upgrade to the Excellence Club notwithstanding some degree of skepticism that this would be a good value proposition. We were glad we did. Although the room layout is probably the same and access to the restaurants is the same for all...

 Report
Helpful?
8Thank borntotravel56
Moncton, Canada
Reviewed 19 March 2014

We stayed at the Excellence Riviera in February this year, it was the best resort we have ever stayed at. It has beautiful grounds, amazing pools, white sand beaches, great food and the layout of the resort is wonderful. We loved the evening entertainment and the staff was amazing, there was nothing that they wouldn't do for a guest. We...

 Report
Helpful?
3Thank HEATHER Z
Toronto, Canada
Reviewed 18 March 2014

My fiancee had just been diagnosed with cancer and we were looking for a relaxing escape. We found it here! Beautiful beaches, tons of healthy (and delicious) foods, and a fun spa experience. We did yoga at the beach everyday with Paola - just as good as any yoga class back home but with the amazing ambience of sun/breeze/waves :)...

 Report
Helpful?
3Thank 00000002014
Cranston, Rhode Island
Reviewed 18 March 2014

The hotel is pretty and set up well...The pools were very nice as was the beach....Our room had a musty smell that came home with us....The food at breakfast was good...Lunch buffet not so great...pizza by the Main pool bar was good...Chez Isabel and Spice had the best food...I will admit my husband and the other couple we traveled with...

 Report
Helpful?
2Thank FamilyB_GJL
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

Allow us to thank you for taking the time to write this review in which you share your experience at Excellence Riviera Cancun with all Trip Advisor Readers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. On the other hand, we are...

Canton, Ohio
Reviewed 17 March 2014

This is our fourth time to Rivera Maya , first time at an Excellence Property, can't say enough......have stayed at Dreams,Secrets,etc and this property blows the others right out of the ocean. The entertainment team there is fantastic, food the same, if you get a chance take a yoga or Pilates class with Paola, she's amazing and the mud mask...

 Report
Helpful?
5Thank Yvonne S

14,453 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14108)
Viewed
Pool/Beach Area (2719)
Viewed
Hotel & Grounds (2789)
Viewed
Dining (1216)
Viewed
View from Room (758)
Viewed
Room/Suite (1967)
Viewed
Bathroom (170)
Viewed
Business Centre/Function Rooms (54)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4381)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (5)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
6.4 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
769 reviews
2.4 km away
Secrets Silversands Riviera Cancun
14.6 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,438 reviews
Show Prices
Show Prices
Show Prices
18.7 km away
Secrets Maroma Beach Riviera Cancun
16.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,628 reviews
0.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,364 - RM2,486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., Travelocity, Expedia, Hotels.com, Orbitz, BookIt.com, Hotwire, Cheap Tickets, Priceline, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Hotel Style:
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,893 questions
Ask a question

See all questions (1893)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all nice, lots of people like the swim-ups, we like to be top floor for better views.”
Razoine4, 20 Apr 2017 | Read review
“swim-up rooms are worth the upgrade”
shannonv201, 19 Apr 2017 | Read review
“6112 Close to restaurants, entertainment and the pool. Quiet by 11:00 pm”
HiFred123, 18 Apr 2017 | Read review
“Rooms with a swim-up pool in the Excellence Club are the most convenient and enjoyable.”
Arosetait, 18 Apr 2017 | Read review
“Building 8 top floor view amazing”
JamesandKath, 17 Apr 2017 | Read review
5 of 5