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Excellence Riviera Cancun

13,062 reviews
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Traveller (15937)
Room & Suite (3198)
Storyboard
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(2,001 reviews)
“lazy river”(1,114 reviews)
“chez isabelle”(771 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Riviera Cancun
Special Offer: 2018 Early Sale! 48%
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Reviews (13,062)Write a Review
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9,829
1,917
555
187
115
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9,829
1,917
555
187
115
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All reviewslobster houselazy riverchez isabellemartini barthe grillflavor marketsol barbarcelona restaurantcafe kafeour honeymoonroom servicefrench restaurantclub poollas olasmichael jackson showclub levelswim up room
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4,981 - 4,985 of 12,603 reviews
Reviewed 12 April 2015

This was our first time to an Excellence Resort and the name says it all. It truly was excellent. Form the moment we arrived and until we left the entire staff were awesome. Everyone was friendly and really took time to say hello and make...More

6  Thank Jeff B
Reviewed 12 April 2015

Had an intense winter with snowstorm after snowstorm and we were desperate for sun and warmth. We were so happy to spend a week at this lovely resort. Can't say enough about the friendly and attentive staff; what a sense of humour they have and...More

4  Thank Sea Meadow C
Reviewed 11 April 2015

The hotel and grounds are very nice. The food is definitely very good and we were not disappointed really in any of the restaurants. I know many people write of "lesser" quality food in different resorts, but perhaps expectations are too high sometimes for world...More

6  Thank jmoar
Reviewed 10 April 2015

My experience at the Excellence Riviera: * Beautiful inside * Relative Small Resort ( Something we really liked) * Beach was nice, a lot of seaweed when we were there. There was a tractor that picked up all the seaweed at the shore which I...More

10  Thank Gabriela R
Reviewed 10 April 2015 via mobile

Service, Food, transport... everything was absolutely perfect. Not a negative thing to say. When they say all inclusive they mean just that; the fridges were filled multiple times throughout the day, cleaners visited numerous times but only at a time that suited you and 24...More

11  Thank myro1990
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$351 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$351 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (15937)
Room & Suite (3198)
Pool & Beach (3105)
Dining (1428)
Hotel & Grounds (8211)
Bathroom (188)
Business Centre & Event Rooms (66)
Family and Play Areas (40)
Questions & Answers
Ask a question
andmic30
23 January 2018|
AnswerShow all 2 answers
Response from Goodlife1953 | Reviewed this property |
Yes, there were plenty available.
1
Vote
Room Tips
"If you want a quiet vacation book the club area, other pools can get a bit noisy during the day"
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"Follow the dress code"
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"spa blocks for quiet rooms"
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"Definitely go with a 2-story suite. Having the private rooftop is totally worth it!"
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