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Excellence Riviera Cancun

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$492*
US$414*
Great Deal
US$466*
US$490*
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Excellence Riviera Cancun
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11,704 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Riviera Cancun
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Showing 11,292: English reviews
Swindon
Reviewed 26 February 2014

Let me first say the hotel is indeed excellent. This was our second visit which speaks volumes, and I'd happily go back again, but there are issues..... Everything is good until something goes wrong, then the hotel don't know what to do or how to cope I lost some very expensive sun glasses. I reported the loss but despite assurances...

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6Thank Andy2Swords
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

First of all, allow us to thank you for giving us the opportunity to welcome you back at Excellence Riviera Cancun. We are disappointed to hear that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. Your comments are very important to us because give us the opportunity to...

Ontario
Reviewed 26 February 2014

My husband and I were here last year from Feb 8-15, 2013. We LOVED it! We have been to over 20 resorts and this is the only one I would recommend to family and friends. We are fairly picky people and did not have one complaint or negative thing to say about this resort. I just returned two weeks ago...

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5Thank MollyOlivia
Edmonton, Canada
Reviewed 26 February 2014

The difference between a 4 and this 5 star is notable! Excellent value for the minor added cost, most definitely worth it. From the champagne on arrival, to the beautiful and large suite rooms, to the exceptional service (to north American standards), overall very good food, and wonderful beach and pools. There was something for all types, and it's a...

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2Thank johnwadecarter
Pittsburgh,Pa
Reviewed 26 February 2014

Not to repeat the details of all of the other positive reviews: the room, view, grounds, drinks, food and service are wonderful such that this may be the first resort that we will return to The staff is outstanding, and the resort should take pride in each of them We enjoyed all of the restaurants and had a different experience...

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9Thank Pittsburgh_PaPam
Buffalo, New York
Reviewed 26 February 2014

I have never taken the time to do a review before, but it was because of the excellent reviews from others on this site that we made our decision to stay at this resort. We stayed from Feb. 15-21st in an Excellence Club Swim-up suite (#8051) right next to the club. The resort is absolutely gorgeous-I don't think the pictures...

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4Thank Kimberly F
London, United Kingdom
Reviewed 25 February 2014

An all-inclusive, premium experience, with a-la-carte meals at various restaurants, a lovely sea-front, multiple pools and amazing rooms. We would be back in a heartbeat given the opportunity. We had a swim-up room which was a nice novelty - big bath in the room and on the "balcony". with a nice hammock to swing away in. The food at this...

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4Thank Ce9173
Burlington, Canada
Reviewed 25 February 2014

Our second stay at an Excellence property. We got exactly what we expected from an Excellence vacation!!! Wouldn't hesitate to return!!!!! Excellent Location - about 15-20 minutes away from the airport!! 6 of us were efficiently and quickly put into a van and on our way. A great driver - he stopped at a convenience store just outside of the...

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12Thank AngeBisk
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

First of all, allow us to thank you for giving us the opportunity to welcome you back at Excellence Resorts We are glad to know that every time you have stayed with us, you have been able to enjoy of many unique and memorable experiences due to the amazing staff, the high quality food and drinks encountered at our Restaurants...

Ottawa, Canada
Reviewed 25 February 2014

My husband and I stayed @ ERC from Feb 8-Feb 22nd, for our honeymoon in Junior Suite Swim Up Building 5. This trip was truly Amazing, this resort goes above and beyond to accommodate your every need. Each person working at the resort went above and beyond to accommodate and get to know us, I can not single any few...

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5Thank NSMEL
Alexandria, Virginia
Reviewed 25 February 2014

First time at the Excellence in Cancun, which was recommended by friends who have stayed here before. Great service, beautiful resort and friendly staff. This will definitely be worth another trip. Thanks also to Steve Curnow @ Beach Bum Vacation for arranging our hotel and transportation reservations.

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18Thank GBP2005
Abbotsford, Canada
Reviewed 24 February 2014

My husband and I tried this resort for the first time after hearing how good it was. We were not disappointed!!! We were delighted with everything from the restaurants to the spa, shopping, entertainment and the very friendly staff. Our room was kept beautiful and if you had any issues they were quickly taken care of. (burnt out light bulb)...

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2Thank Valarie D

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,397 - RM2,528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,973 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up rooms are worth paying for”
lisasL631DS, 29 May 2017 | Read review
“We loved the junior suite, ocean view--which also included exclusive benefits such as private pool and beach areas.”
colowood, 28 May 2017 | Read review
“The lounge chairs by the main pools go quick! Make sure and wake up early.”
894brandonb, 28 May 2017 | Read review
“Spa rooms not quiet any more.”
V4335OSjohnf, 28 May 2017 | Read review
“We enjoyed Building 8 in Excellence Club - nice water views!”
  • Two story rooftop suite (balcony 1 of 2)
  • View from Building 8!
  • Excellence Club Two Story Rooftop Terrace
  • Evening view from Building 8.
I9508KDmichelel, 26 May 2017 | Read review
5 of 5
Bookit.com
US$414* /night
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Excellence ResortsUS$466
TravelocityUS$490
PricelineUS$492
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*Disclaimer
Prices are for 1 room, 2 adults
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