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Hotel Marina El Cid Spa & Beach Resort

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Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6791)
360
Panoramas (14)
Pool & Beach (1800)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Marina El Cid Spa & Beach Resort
Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 43 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Enjoy an alluring all-inclusive experience in an authentic escapade. Well-known for its family-friendly environment and redefined pampering, Hotel Marina El Cid Spa & Beach Resort provides splendid accommodations, services and amenities in a picture-perfect setting. Enjoy the upscale services available such as full-service marina and sportfishing fleet, Mayan inspired spa and activity programs for all ages in the Kids and Teens Club. The resort grants guests a more conveniente, yet equally espectacular alternative to the larger hotels in the Riviera Maya. Wether you are seeking an intimate or an adventurous retreat, this Caribbean paradise will make for the perfect escape.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Children's television networks
Parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, Spanish
8903Reviews1890Q+A100Room tips
Traveller rating
  • 4,506
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  • 971
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  • 268
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Popular mentions
Scott10212021 wrote a review 24 Oct
1 contribution
Great place! We stayed for a week and enjoyed every minute of it. Service, rooms and resort were all wonderful. Place is spotless! The staff was always cleaning, landscaping and maintaining the pool areas. Lots of activities to do as well.
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded yesterday
Dear guest, Thank you so much for your kind comments and your preference. This comments make us feel proud and more committed with the service delivered to our guests. We sincerely hope to have the opportunity to serve you again in a near future. Cordially,
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jessmead wrote a review 24 Oct
Calgary, AB14 contributions7 helpful votes
+1
A girlfriend and I came for a 5 day getaway to Marina El Cid. All of the staff were very friendly and accommodating. Pool: the main pool was great. There were a decent amount of areas where you could find some shade. The pool bar was great with fairly quick service. Alberto was our server at the pool and he was always very friendly and would bring us drinks whenever he thought we might need a top up. There were a bunch of other pools, none of which we really spent much time. Beach: The beach is small, rocky and has a lot of seaweed. This was okay for us as we didn’t mind spending time at the pool but it you’re a beach junkie, I would suggest a different resort. The one time we did venture into the ocean, I cut up my feet on hidden rocks. Food: We ate mostly at the buffet, it was great for breakfast. I’m pescatarian and I didn’t have too much trouble finding things to eat. I love chilaquiles (theirs had chicken and I would usually get them to try to serve me from the chips that didn’t appear to have any meat) and one morning one of the buffet staff ran to the back and got me fresh, meatless chilaquiles! Other than that we were happy to eat tortillas with scrambled eggs and refried beans for breakfast! The Italian restaurant was also quite good, I had the swordfish and it was amazing. Mercado De Delores was the food court that was open at lunch time. It was quite good and had a large selection of foods. I just wish the Mexican had vegetarian options, unfortunately I didn’t eat there was everything had meat. The French restaurant was our least favourite. I had the salmon and it was just okay. We think the menu could use a bit of a revamp. Rooms: we upgraded to an oceanfront room when we checked in and it was the best decision! We had a beautiful view and enjoyed just standing on the balcony. The beds were extremely comfortable, the shower was great and everything was very clean. The maid service was great, the water and mini bar were stocked daily, turn down service was really nice with a chocolate on your bed. One thing though was that we had a storm roll through the first night we were there. There was some leaking from the balcony door and there was water all over the floor in the morning. It didn’t really bother us too much as we didn’t have anything that got wet. We just threw down some towels and it dried fairly quickly. The gym: was really quite good! It’s nice to have access to a functional gym on you trip. They had free weights, a smith machine, a couple of cable machines, leg press, treadmills, a studio area with bosu balls etc. and they even had a step mill. COVID stuff: we booked our PCR test easily and only had to wait outside for about 15 minutes in the morning before going in for our test. Since we’re Canadian we had to pay an extra $120USD for our test. The resort offers free rapid antigen tests but you will need a PCR test to get back into Canada. Just something to keep in mind, we took it in stride and accepted it as part of travelling for the time being. The staff were all masked at all time, despite the hot weather and the only concern we ever had was from other inconsiderate hotel patrons, some of whom refused to properly wear a mask or didn’t at all. These were few and far between though and the resort did everything they could to ensure safety protocols were followed. Location: the resort is a 10 minute cab ride to Puerto Morales. We had no idea how charming the town was and went after we spoke to another hotel guest. They have a bike tour there that takes place every morning but we missed it. I highly recommend checking it out. Hot tip: go to the grocery store before buying souvenirs anywhere else, you can find some great cheap stuff and not have to barter in the outdoor stalls. There is also a new high end mail that opened in Puerto Morales and it’s super nice. They carry a wide variety of crafts from masks to made hand made rugs. Everything was beautiful but we had decided to be more frugal with our souvenirs. Overall we enjoyed this resort and would go back. (Though we like to try new resorts just got variety). We met some great people staying at the resort which made it extra fun.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Expect to wait when being checked in. Just try to relax and embrace it, grab a drink from the...
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1 Helpful vote
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded yesterday
Dear guest, Thank you for sharing with the world your experience during your fabulous stay, where every person who makes up Hotel Marina El Cid, managed to captivate you with their extraordinary service and attitude, thus keeping every detail perfectly done, so that you and all our distinguished guests, just have to worry for spending every moment in well-being and calm. Hope to see you again soon. Cordially,
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Liana M wrote a review 22 Oct
7 contributions4 helpful votes
Everything was amazing again, very good food, beautiful resort and nature, great service!! Thank you very much to everyone again for your hard work!! we stayed 2 weeks this year, had huge room with 3 beds, we were very happy!!!!We will come back soon.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 3 days ago
Dear guest. Thank you so much for your words and for your recognition. We sincerely appreciate your visit and your preference, and we hope to have the pleasure to serve you anytime soon. Cordially,
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Becky Riley wrote a review 22 Oct
3 contributions
We had a great time at the resort taking advantage of all the activities offered, kayaking, paddleboarding, bike tour, nightly entertainment. The service was great in the restaurants, by the pool, and in our room.
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Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 3 days ago
Dear guest, It is fantastic to read that you had an amazing time during your stay with us, enjoying our activities as well as the service and facilities. It would be great to have the pleasure to serve you and your family again in a near future. Cordially,
Read more
Diane D wrote a review 22 Oct
Pensacola, Florida3 contributions2 helpful votes
The resort is beautifully maintained. Food was excellent! Service also very good! My second visit to this resort and I will definitely be back! This is one of the best places to be away from all the hustle and bustle!
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 4 days ago
Dear Diane, We feel delighted to read that your recent visit to Hotel Marina El Cid/Ventus at Marina El Cid was a fantastic getaway, and that you had a memorable time enjoying our activities, service and facilities. Thank you so much for your feedback, and we sincerely hope to see you again soon! Cordially,
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PRICE RANGE
US$160 - US$473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marina el cid spa & beach puerto morelos, hotel marina el cid spa and beach resort, marina el cid riviera maya, hotel marina el cid riviera maya, el cid riviera maya, hotel marina el cid beach, el cid puerto morelos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
428
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Frequently Asked Questions about Hotel Marina El Cid Spa & Beach Resort
Which popular attractions are close to Hotel Marina El Cid Spa & Beach Resort?
Nearby attractions include Croco Cun Zoo (5.2 km), National Reef Park of Puerto Morelos (1.8 km), and Unico Beach (3.0 km).
What are some of the property amenities at Hotel Marina El Cid Spa & Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Marina El Cid Spa & Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Marina El Cid Spa & Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Marina El Cid Spa & Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Marina El Cid Spa & Beach Resort?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Hotel Marina El Cid Spa & Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Marina El Cid Spa & Beach Resort have an airport shuttle?
Yes, Hotel Marina El Cid Spa & Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Marina El Cid Spa & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Marina El Cid Spa & Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Marina El Cid Spa & Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.