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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,893 Reviews from our TripAdvisor Community

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Showing 5,279: English reviews
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Gravenhurst, Canada
Reviewed yesterday NEW

In Summary; Wow...not even sure where to start! I began planning our wedding around April 2016 for February 2017. I dealt with Lupita, the wedding coordinator and also with Deyanira. Lupita was very patient and extremely accommodating. She did everything I asked for and more. We changed the location from beach to pier for more privacy a few days before...

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Helpful?
Thank ConnieK_11
Maple Grove, Minnesota
Reviewed yesterday NEW

Let me just tell you... this place is just awesome! The family had a great time from adults to my daughter, who just made friends with other girls they came to this hotel as well. The food is excellent! I just loved the infinity pool who by the way has warm water! The bartenders are they to wait on you...

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Helpful?
Thank Laura M
Sioux Falls, South Dakota
Reviewed yesterday NEW

I have traveled a lot of places but this was my first time to Mexico so I wasn't sure what to expect other than what friends and family had told me. Upon arrival to the hotel we were greeted by staff and they worked on getting us checked in and took up to a table in the lobby bar. She...

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Thank 2016CS
Reviewed yesterday NEW

Our entire family spent a week at El Cid a year and a half ago and we're still talking about what a great vacation it was! Our group included grandparents, couples and young families. The resort is beautiful and relaxing. We were greeted with cocktails of our choice upon arrival (there's a bar in the main lobby). Our rooms were...

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Helpful?
Thank Emily R
North Brunswick, New Jersey
Reviewed 2 days ago NEW

Stayed at the resort for a week in 2010. Really enjoyed the food and spirits. Accomdations were nice and comfortable as well. Location not too far from Cancun airport and popular attractions. Would stay at resort again if traveling to Mexico.

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Helpful?
Thank mduttman
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How nice is to read that you had a great experience during your past stay with us in 2010. We are always very attentive to the comments of our guests and I would like to mention that since 2010 too many improvements and changes have been taking place in our resort and we sincerely hope that you can...

Minneapolis
Reviewed 2 days ago NEW

Our family really enjoyed our stay at Marina El Cid, everything was we great; the restaurants were family friendly with lots of choices for the kids, the pools were nice, and the beach beautiful. Rooms were quiet and clean.

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Helpful?
Thank MBHLT1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: We feel really satisfied to learn that we fulfilled your expectations and that your family was happy with our resort and enjoyed the friendly service from our staff. We look forward to serving you all again in our Hotel Marina El Cid Spa & Beach Resort. Thank you again for selecting our resort and for taking the time...

Alexandria, Virginia
Reviewed 2 days ago NEW

This was our 3rd trip to El Cid, this time there were 7 of us friends. We enjoyed our prior trips so much that our numbers have grown. The breakfasts are amazing with a huge variety of all kinds of foods and juices. In fact, all the meals and restaurants are good. We always go to each restaurant at least...

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1Thank Q2456NEjuliep
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: Your positive comments are certainly welcome and we are glad to read that you had a wonderful third stay with us and enjoyed our restaurants as well. Thank you also for recognizing the hard work from our team, I will make sure to share your compliments with them mainly with our food and beverages team. It will be...

Reviewed 3 days ago NEWvia mobile

Got to the hotel and checked out my room. Definitely did not looked like a 4.5 star room. As this trip was for my anniversary, we ended up paying a few extra hundred to upgrade our room. The only difference was the view. The room still looked like it belong to a 3 to 3.5 star hotel. We were told...

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1Thank Truong P
Fairmont
Reviewed 3 days ago NEW

Awesome relaxing vacation. Beautiful resort, great service, large variety of entertainment, good food & drinks, best of all beautiful white sand beach & blue waters. Would definitely return to El Cid Marina Resort.

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Helpful?
Thank curtisjayl
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect comments and for preferring our resort. We are so glad to know that you and your significant had a relaxed getaway in our resort. We hope to have the opportunity to welcome you again...

Reviewed 3 days ago NEW

We did a deep sea trip on the " Mescal" , the trip, Captain and first mate were awesome. As a long time fisherman, the crew involved me in catching snapper, Bonito, Cravelle although I broke off 2 large fish ( probably grouper, it was 80lb test). They prepared our gush for dinner that night at the marina restaurant, which...

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Helpful?
Thank Les B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: It is great to read that you had a nice vacation with us and enjoyed everything that Hotel Marina El Cid Spa & Beach Resort has to offer. Thank you also for your compliments for the Marina staff, I already shared your review with our harbor master and he will make sure to share your kudos with his...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,097 - RM2,212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Cheap Tickets, Evoline ltd, Hotels.com and Jetsetter so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
879 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 15 is beautiful facing the ocean, Buildings 21, 22, 23 are newer and all have rooms facing the ocean.”
 of 5 bubbles ConnieK_11, 27 Feb 2017 | Read review
“Would recommend better by the infinity pool if you can choose, or by the jacuzzi if you want more silent room.”
 of 5 bubbles lauramM1930TR, 27 Feb 2017 | Read review
“Upgrade to an ocean view room.”
 of 5 bubbles 2016CS, 27 Feb 2017 | Read review
“All the rooms are great. The new addition should be amazing.”
 of 5 bubbles lesb704, 25 Feb 2017 | Read review
“Shuttle service is only free one way to or from the airport to my knowledge.”
 of 5 bubbles Jaxfan, 23 Feb 2017 | Read review
5 of 5