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28/01/2018 29/01/2018
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    Hotel Marina El Cid Spa & Beach Resort

    Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
    011 52 55 5351 0754
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    28/01/2018 29/01/2018
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     94 people are viewing this hotel
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    US$527
    US$319
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    Traveller (5624)
    Pool & Beach (1550)
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    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “platinum club” (718 reviews)
    “murphy bed” (257 reviews)
    “water slide” (268 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Marina El Cid Spa & Beach Resort
    Special Offer: Sunny Winter
    Hotel deals
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (6,944)
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    1 - 5 of 6,256 reviews

    Reviewed yesterday

    This was my second visit to El Cid in Puerto Morelos. I fell in love with the people and resort when I was there 12 months ago and decided to return with my adult children. We were in a one bedroom suite which was very...More

    Thank jwidenhouse
    Hotel's Favourite
    Reviewed 28 September 2017

    We LOVE El Cid - we became Platinum members in 2013 after meeting the staff, touring the property and eating the fabulous food - we have thoroughly enjoyed every trip and we go 2 times a year - the staff - WOW!!! First, one of...More

    10  Thank brucemarygin
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 September 2017

    Dear Owners: It is great to read that you spent a wonderful vacation with us again and that you are a member of the ECVC family since 2013. Thank you for appreciating our efforts to please to our guests, as you well commented our staff...More

    Reviewed 2 days ago

    I was very scared to visit this resort based on the trip advisor reviews. I threw caution to the wind and gathered my family including in-laws and kids for a long weekend. I do not regret the decision. We had a marvelous vacation. Anyone who...More

    1  Thank sophelia
    Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

    Dear guest Thank you so much for your preference and for sharing your kind review on this site. It is awesome to read that you had an awesome family vacation and that your stay was satisfactory, enjoying our facilities on both Hotel Marina El Cid...More

    Reviewed 3 days ago via mobile

    We spent 7 days at this all inclusive resort, as a family of 7. The service, staff, resort, grounds & food were all exceptional. The room was so clean with prompt & attentive housekeeping. We loved all of the restaurants, the breakfast buffet at the...More

    2  Thank SpruceGroveGirl
    Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

    Dear guest Receive a warm greeting from all the staff at El Cid. it is great to read your comments and find out that the family vacation you spent with us was satisfactory and that you enjoyed our facilities, restaurants, service and entertainmen. It is...More

    Reviewed 3 days ago

    There were ants in one of the three bedrooms. The theft of a Kobo e-reader from a locked room has yet to be addressed. The meals in the “reserved dining rooms” were reasonable. Evening meal service needed more staff, we had one server for nine...More

    Review collected in partnership with this hotel
    1  Thank jantS2344ZD
    Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

    Dear guest First of all, I would like to thank you for taking the time to share your review on this site. I regret that your experience was not 100% satisfactory, and, on behalf of all our staff, I apologize for the inconvenient you may...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$199 - US$540 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Puerto Morelos
    • #10 Business Hotel in Puerto Morelos
    • #10 Romantic Hotel in Puerto Morelos
    • #16 On the Beach Hotel in Puerto Morelos
    • #16 Spa Hotel in Puerto Morelos
    • #16 Top resorts Hotel in Puerto Morelos
    • #16 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 428
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Priceline, Hotels.com, HotelsforEveryone, Orbitz, Hotwire, Travelocity, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hotel Marina El Cid Spa & Beach Puerto Morelos ,
    • Hotel Marina El Cid Spa And Beach Resort ,
    • Marina El Cid Riviera Maya ,
    • Hotel Marina El Cid Riviera Maya ,
    • El Cid Riviera Maya ,
    • Hotel Marina El Cid Beach ,
    • El Cid Puerto Morelos ,
    • Hotel Marina El Cid Spa & Beach Resort Puerto Morelos, Mexico - Riviera Maya
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    Traveller (5624)
    Pool & Beach (1550)
    Room & Suite (1025)
    Dining (484)
    Hotel & Grounds (2839)
    Family and Play Areas (86)
    Bathroom (50)
    Business Centre & Event Rooms (19)
    Nearby
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    Ask a question
    Questions & Answers
    neicey83
    18 January 2018|
    AnswerShow all 2 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, The cost to up grade to platinum is 55 us dollars per day per person. We are pretty sure you will love your vacation. Regards,
    2
    Votes
    Google Translation
    James W
    17 January 2018|
    AnswerShow all 3 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Mr. James, We have one main restaurant open for buffet dinner. Is call "Alhambra" and it is at El Cid Marina. The a la carte restaurants have age limits depending the time that you go for dinner, before 7pm is kids and... More
    0
    Votes
    Google Translation
    melissa s
    17 January 2018|
    AnswerShow all 6 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, No we don't have a hibbachi style restaurant. But we have asian food available at the Market. Regards,
    0
    Votes
    Google Translation
    Room Tips
    "Even if your not in an ocean front room, the landscaping is worth a million pictures."
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    "Stay near building 10."
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    "The location of the sinks outside the toilet and shower area was not our preference. One of the lights over..."
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    "On Monday, New Years day our room was never made up or clean dry towels weren't replaced. We were to..."
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