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29/10/2017 30/10/2017
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    Hotel Marina El Cid Spa & Beach Resort

    Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
    011 52 55 5351 0754
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    29/10/2017 30/10/2017
     46 people are viewing this hotel
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    US$145US$316
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    Traveller (5364)
    Pool & Beach (1504)
    Storyboard
    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “platinum club” (703 reviews)
    “murphy bed” (249 reviews)
    “water slide” (259 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Marina El Cid Spa & Beach Resort
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    Write a Review
    Reviews (6,680)
    There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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    1,921 - 1,925 of 6,012 reviews

    Reviewed 11 May 2016 via mobile

    I would like to comment on Kids Club at El Cid. Nico, Alex, Grace and Cris make a great team for the kids. My boys had a great time with all types of activities from indoor and outdoor with beach and pool time. My kids...More

    3  Thank David R
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 11 May 2016

    Dear David... Thank you for your nice review. I will make sure to share it with the Kids Club girls and with our Entertainment manager. It is great to learn that you enjoyed your stay with us. We hope to have the oportunity to serve...More

    Reviewed 11 May 2016

    This resort was very nice! The food was amazing and the rooms were always very clean! Also, the staff were all very nice and friendly! A great resort for a family vacation. Only negative about this resort is the beach has some rocks before you...More

    Review collected in partnership with this hotel
    Thank vikt0r777
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 11 May 2016

    Dear amigos... It is great to read that you had a great stay with your family. Thank you for your nice review, that i will share with our staff. Our goal a El Cid is to deliver a wonderful vacation experience to everyone. Hope to...More

    Reviewed 11 May 2016

    Airport -wait for bus if pre planned, if no one shows call resort ( Confirmed transfer never showed for us and were told to take a taxi ,obtain refund from resort which was denied after we spent $ 80 to get there). If plans to...More

    Review collected in partnership with this hotel
    1  Thank Mkrb
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 11 May 2016

    Dear friends... First of all, thank you for your time writing a review. All your comments are important to us to help us to improve our service. Thank you also for your nice comments abour our facilities and food. Hopefully we will have the oportunity...More

    Reviewed 11 May 2016

    This was our second time staying at an EL CID resort. This time we stayed at the EL CID Marina Spa and Beach Resort Riviera Maya Mexico. No words can do justice in describing this resort and all the staff who worked constantly to ensure...More

    Review collected in partnership with this hotel
    3  Thank patricia4177
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 11 May 2016

    Dear Patricia... Thank you for such a nice review. It is great to learn that we could fulfill your expectations, and we feel really happy to receive that kind of comments about our staff. I will make sure to share it with all of them....More

    Reviewed 10 May 2016

    We had a pleasant vacation at Marina El Cid. We stay on the platinum club side which quiet nice. It had the infinity pool which was clean. Didn't care for the main pool which was not well maintained. We ate breakfast at the Italian restaurant...More

    Review collected in partnership with this hotel
    Thank P8322NUjudyb
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 11 May 2016

    Hello Amigos... It is good to read that you had a good time with us. I want to mention that we are about to give full maintenance to the main pool. Regarding your mosquitoe bite, i think it might have been a "chaquiste" or a...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$162 - US$629 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Puerto Morelos
    • #9 Family Hotel in Puerto Morelos
    • #10 Romantic Hotel in Puerto Morelos
    • #14 Top resorts Hotel in Puerto Morelos
    • #14 Spa Hotel in Puerto Morelos
    • #14 On the Beach Hotel in Puerto Morelos
    • #14 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 428
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Cheap Tickets, Expedia, Hotels.com, Priceline, Orbitz, HotelsforEveryone, Travelocity, Cancelon, Hotwire, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hotel Marina El Cid Spa & Beach Puerto Morelos ,
    • Hotel Marina El Cid Spa And Beach Resort ,
    • Marina El Cid Riviera Maya ,
    • Hotel Marina El Cid Riviera Maya ,
    • El Cid Riviera Maya ,
    • Hotel Marina El Cid Beach ,
    • El Cid Puerto Morelos ,
    • Hotel Marina El Cid Spa & Beach Resort Puerto Morelos, Mexico - Riviera Maya
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    Traveller (5364)
    Pool & Beach (1504)
    Room & Suite (989)
    Dining (452)
    Hotel & Grounds (2683)
    Family and Play Areas (85)
    Bathroom (49)
    Business Centre & Event Rooms (19)
    Nearby
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    9.53 km away
     
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    Ask a question
    Questions & Answers
    Brian G
    19 October 2017|
    AnswerShow all 3 answers
    Response from Y3728UMreneem | Reviewed this property |
    I don't think they have snorkeling at the resort, but there is a great kids area and the swimming with the dolphins. They also brought in some monkeys for the kids while we were there. My family did the snorkeling tour... More
    1
    Vote
    Jess M
    19 October 2017|
    AnswerShow all 2 answers
    Response from deealves | Reviewed this property |
    Hello, All of the restaurants are covered under the All Inclusive plan. There is a great buffet, but we prefer Ala Carte for dinner. The restaurants are great. Currently there are 3 additional restaurants in addition to... More
    0
    Votes
    Room Tips
    "Select the cheapest room - then 30 days before check in ask for an upgrade"
    Read review
    "During this time of year, there's always availability if you want to upgrade to a better room with a..."
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    "Building 22 or 23"
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    "Give a good walk through to make sure your doors close tight so you don't have bugs in the room."
    Read review
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