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Hotel Marina El Cid Spa & Beach Resort

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Traveller (5918)
Pool & Beach (1595)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“platinum club”(729 reviews)
“murphy bed”(263 reviews)
“cliff jump”(125 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,282)
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Traveller rating
3,162
2,233
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3,162
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747
273
167
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2,051 - 2,055 of 6,582 reviews
Reviewed 23 August 2016

We had a great time with our two teenage sons. We had a great experience from start to finish. Everyone was super nice and willing to help when asked. Our Butler was out of this world!!..He will always be a friend! I would recommend this...More

Review collected in partnership with this hotel
Thank josephedgaro
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 24 August 2016

Dear family: How very nice of you to share your spectacular comments on tripadvisor. We are so glad to know that you had a great family holiday with us. Thank you also for your compliments for your butler, we are so proud of our staff...More

Reviewed 23 August 2016

i loved the property, i was disappointed that there was no free internet and that they did not have outdoor seating for lunch example grill. i did not like that i had to get dry before i could go for lunch. i wanted something quickMore

Review collected in partnership with this hotel
Thank maggie13042
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 24 August 2016

Dear friends: Thank you for your kind opinion and for selecting our resort. We are glad to read that you enjoyed your vacation and thank you also for your feedback that help us to offer the best to all our guests. Please visit us again...More

Reviewed 23 August 2016

We never stay at an all inclusive, but we found ourselves late one night without a hotel room while touring the area. El Cid was the only place with a reservation desk open late. We checked in knowing we wouldn't enjoy the benefits of an...More

1  Thank nolajanie
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 24 August 2016

Dear travelers: Your positive comments are really appreciated and are very valuable for us. We are always very attentive to our guests reviews and we hope that next time you could stay longer to enjoy everything that our resort has to offer. Thank you again...More

Reviewed 23 August 2016

Traveled with girls 12 and 14 yrs. and my husband 8/15-8/21/2016. This is our second time at this resort. It was 7 years ago for our first visit-a lot has changed-for the better-in those 7 years. Please keep in mind, we were there the week...More

4  Thank Tina P
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 24 August 2016

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect and detailed review and for your second stay in our resort. We are so glad to know that all...More

Reviewed 23 August 2016

We have stayed at a variety of different all-inclusive resorts over the years but the Hotel Marina El Cid may be the best ever. It appears to be a very large resort but in reality it is not. It's large enough to offer a wide...More

1  Thank RoamingRadioGuy
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 24 August 2016

Dear family: It is great to read that you had a great stay with us and enjoyed everything that Hotel Marina El Cid Spa & Beach Resort has to offer. Thank you also for rating our resort as the best all inclusive ever, all our...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$200 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5918)
Pool & Beach (1595)
Room & Suite (1102)
Dining (500)
Family and Play Areas (84)
Amenities (65)
Business Centre & Event Rooms (23)
Questions & Answers
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Jose B
21 May 2018|
Answer
Response from Othand123 | Reviewed this property |
yes and they encourage you to do so. reservations have to be made by 5 for the next day and can only do2 days ahead. but all places were good some excellent
1
Vote
harrisburg3
18 May 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear guest, Yes, the resort has umbrellas to use and provide to our guest in case of rain. Sincerely,
0
Votes
Google Translation
Room Tips
"Don't expect to get the room you request."
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"Higher floors and rooms facing the sea are the best. You will get some pool noise though."
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"Upgrade to Platinum"
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"This resort was AMAZING!! Everything was perfect."
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