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Hotel el Moro

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Hotel el Moro
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276 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Reviewed 14 November 2013 via mobile

My girlfriend and i stayed here oct 11-15. It was a wonderful time. We had a room just buy the pool. Air conditioning and wifi worked perfectly. The staff was so friendly. I didnt try their breakfast because i usually went exploring around town for breakfast, but im sure it was good. Cheap beers for sale in the lobby was...

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1Thank Galandr6
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Galandr6: We all at Hotel Posada El Moro are grateful for your preference and for your time to write this review. We feel satisfied with our work when we our guest have a nice experience in our hotel and the vacation that they were looking for and deserve. We have now a full restaurant downstairs and service at the...

Montreal
Reviewed 18 September 2013

We have always stayed at the Posada, it is a friendly and comfortable place. We had a suite with a kitchen which enables you to buy your own food and save on eating out. Breakfast included. But we had a room on the front and it was extremely Noisy from the bar across the street so we will get a...

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1Thank montrealer86
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Montrealer86: Thank you for let us being part of your vacation in Mexico and your review of Posada El Moro. We are glad that you find our rooms practical, comfortable and safe. We will try to apply our knowledge and experience of dealing with the noise of the street or restaurants that surround us in our new building. We...

Reviewed 3 September 2013

When traveling to the small fishing village of Puerto Morelos, I like to explore the essence of the village, its people, shops, restaurants and businesses. What better way to experience the town than to stay in town at a location where everything is within walking distance; the town square being a block away. The Posada el Moro Hotel is my...

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1Thank SusannahBanana
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear SusannahBanana: We are thankful not only for your nice description of your room and our hotel but also for your repeated visit to Posada El Moro. Every person in our staff is proud of their work and it is very nice that our visitors take notice of their effort. We feel satisfied and happy when we see that our...

Reviewed 24 August 2013 via mobile

We were nicely surprised by the garden and little pool as we walked to our room. The bathroom had a talareva sink, and the room was spacious. There fan helped move the air in and out our two large windows. The hotel is near some tasty restaurants, Tacos.com, with a curry salsa verde, and La Pirata, a kitchen with an...

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1Thank Steve16639
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Steve 16639: We all at Posada El Moro thank you for let us and the town of Puerto Morelos to be part of your vacation. Our own is slowly growing in services and restaurants for the benefit of our visitors. We are glad that you had a good time dinning and shopping around town and hopefully we can see...

League City, Texas
Reviewed 16 August 2013

This is our last night in Puerto Morelos. We had stayed in Play Del Carmen for a week in a condo and then moved over here for the last 3 nights. This little hotel is just so cute. Very traditional Mexican décor and lovely jungle look with all the foliage--really like the entrance and how it is open to allow...

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1Thank Meander48
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Meander48: Thank you for your description of our hotel!! We are also thankful for the opportunity to be part of your nice vacation. We hope that you can pass again by Puerto Morelos and if you give us your preference to stay, please try out restaurant. I think that you will be happy with the continental breakfast that is...

La Prairie, Canada
Reviewed 6 August 2013

I stayed there on july 29-30, 2013 by myself and I felt really safe in this hotel. Very nice room, clean and quiet. The beds are confortable, toilet and shower work good. One of the best place to stay in Puerto Morelos for that price.

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Helpful?
2Thank Julie0707
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Julie0707: It make us happy and satisfied when we met our clients needs and expectations. Thanks you for let us be of service during your vacation and hope to see you again in Puerto Morelos, Sincerely, Alejandro Morelos Posada El Moro

London, United Kingdom
Reviewed 20 May 2013

Plus points: Clean room, nicely furnished, good bathroom, quiet, safe and secure. Minus points: Not good value, disinterested staff, pretty rubbish breakfast - a plate of fruit, a weak coffee and two pieces of toast with a bit of jam... expect a bit more for this price range! Mainly we felt a bit ripped off - have stayed all over...

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1Thank James L
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear James L: We all at Posada El Moro thank you for staying with us for your vacation. Also we feel very sorry that you feel ripped off for our service. That is not our intention, on the contrary we strive to give our clients a quality and memorable stay. We will learn from our mistakes for again our clients...

Erie, Colorado
Reviewed 10 May 2013

I stayed at the Posada El Moro in Puerto Morelos, Quintana Roo one night on April 23, 2013. I had no problems booking our room through their on-line reservation link, but was dissapointed with our accomodations on arrival at the Hotel. Our room was described as having an ocean view, but one would need a pair of binoculars to see...

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2Thank hollytmx
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Mr Hollytmx: Alll of us at Posada El Moro thank you for your preference during your vacations. Although our suites face the ocean, it is not, in any way, our intention to mislead our clients. In our web page there is a location map which indicates the location of our hotel two blocks away from the beach. Sorry for...

Galveston, Texas
Reviewed 6 May 2013

This is a super-clean and quiet hotel with cute rooms,very comfortable beds, and nice grounds. There are several room options including non-a/c, a/c, and suites with kitchenettes. The hotel staff is pleasant and friendly, but unobtrusive. The included continental breakfast was enough to get us going - included toast, jam, assorted fresh/local fruits, juice and coffee. It is convenient to...

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Helpful?
2Thank BeverlyK241
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear BeverlyK241: Thanks you for your preference and nice review. We are glad that we contributed to your nice vacation in Puerto Morelos and Riviera Maya. Hope you can join us again in the near future. Sincerely, Alejandro Morelos Posada El Moro

Sour Lake, Texas
Reviewed 29 April 2013 via mobile

Very friendly staff, Clean and comfortable room. Highly recommend. Near the town square and beach is very short walk. Every thing is on walking distance and you save money not havering to hire a taxi to see the town.

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1Thank Tim B
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Trbond: We all at Posada El Moro thanks you for let us be of service during your vacation in the Riviera Maya. We sincerely appreciate your time to write this review and your recommendation. We hope to see you again in Puerto Morelos. Alejandro Morelos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM337 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 31 is convenient and quiet.”
 of 5 bubbles martnlivy, 18 Mar 2017 | Read review
“Rooms on the street above the entrance can be noisy due to music from the cantina habinaro just down the street.”
 of 5 bubbles Wilujo, 14 Mar 2017 | Read review
“Don't stay in room 38”
 of 5 bubbles Fencation, 17 Feb 2017 | Read review
“not the main floor by back exit...sewer smell”
 of 5 bubbles lynnm712, 17 Feb 2017 | Read review
“Rooms towards the back of the property are quieter. Try not to be directly over the street in front.”
 of 5 bubbles CathyH38, 9 Feb 2017 | Read review
5 of 5