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Hotel el Moro

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Hotel el Moro
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283 Reviews from our TripAdvisor Community

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Showing 251: English reviews
League City, Texas
Reviewed 16 August 2013

This is our last night in Puerto Morelos. We had stayed in Play Del Carmen for a week in a condo and then moved over here for the last 3 nights. This little hotel is just so cute. Very traditional Mexican décor and lovely jungle look with all the foliage--really like the entrance and how it is open to allow...

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1Thank Meander48
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Meander48: Thank you for your description of our hotel!! We are also thankful for the opportunity to be part of your nice vacation. We hope that you can pass again by Puerto Morelos and if you give us your preference to stay, please try out restaurant. I think that you will be happy with the continental breakfast that is...

La Prairie, Canada
Reviewed 6 August 2013

I stayed there on july 29-30, 2013 by myself and I felt really safe in this hotel. Very nice room, clean and quiet. The beds are confortable, toilet and shower work good. One of the best place to stay in Puerto Morelos for that price.

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2Thank Julie0707
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Julie0707: It make us happy and satisfied when we met our clients needs and expectations. Thanks you for let us be of service during your vacation and hope to see you again in Puerto Morelos, Sincerely, Alejandro Morelos Posada El Moro

London, United Kingdom
Reviewed 20 May 2013

Plus points: Clean room, nicely furnished, good bathroom, quiet, safe and secure. Minus points: Not good value, disinterested staff, pretty rubbish breakfast - a plate of fruit, a weak coffee and two pieces of toast with a bit of jam... expect a bit more for this price range! Mainly we felt a bit ripped off - have stayed all over...

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1Thank James L
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear James L: We all at Posada El Moro thank you for staying with us for your vacation. Also we feel very sorry that you feel ripped off for our service. That is not our intention, on the contrary we strive to give our clients a quality and memorable stay. We will learn from our mistakes for again our clients...

Erie, Colorado
Reviewed 10 May 2013

I stayed at the Posada El Moro in Puerto Morelos, Quintana Roo one night on April 23, 2013. I had no problems booking our room through their on-line reservation link, but was dissapointed with our accomodations on arrival at the Hotel. Our room was described as having an ocean view, but one would need a pair of binoculars to see...

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2Thank hollytmx
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Mr Hollytmx: Alll of us at Posada El Moro thank you for your preference during your vacations. Although our suites face the ocean, it is not, in any way, our intention to mislead our clients. In our web page there is a location map which indicates the location of our hotel two blocks away from the beach. Sorry for...

Galveston, Texas
Reviewed 6 May 2013

This is a super-clean and quiet hotel with cute rooms,very comfortable beds, and nice grounds. There are several room options including non-a/c, a/c, and suites with kitchenettes. The hotel staff is pleasant and friendly, but unobtrusive. The included continental breakfast was enough to get us going - included toast, jam, assorted fresh/local fruits, juice and coffee. It is convenient to...

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2Thank BeverlyK241
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear BeverlyK241: Thanks you for your preference and nice review. We are glad that we contributed to your nice vacation in Puerto Morelos and Riviera Maya. Hope you can join us again in the near future. Sincerely, Alejandro Morelos Posada El Moro

Sour Lake, Texas
Reviewed 29 April 2013 via mobile

Very friendly staff, Clean and comfortable room. Highly recommend. Near the town square and beach is very short walk. Every thing is on walking distance and you save money not havering to hire a taxi to see the town.

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1Thank Tim B
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Trbond: We all at Posada El Moro thanks you for let us be of service during your vacation in the Riviera Maya. We sincerely appreciate your time to write this review and your recommendation. We hope to see you again in Puerto Morelos. Alejandro Morelos

Liberty
Reviewed 29 April 2013 via mobile

Very well taken care of place great service had a pleasant stay pool is small but it is an inexpensive hotel good wifi in rooms and every where in facility close to town and top floor you have a wonderful view of the ocean

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1Thank Acmoore_5742
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Acmoore_5742 We all at Posada ElMoro thanks you for let us be of service during your vacation. We feel satisfied and fortunate when our visitors have a good experience in their vacations and when we are part of them. Thanks you again for your review and hope to see you back someday to Puerto Morelos and Posada El Moro....

tn
Reviewed 26 April 2013

Stay here. Nice rooms..a/c works great..bed is comfortable..bathroom clean and spacious closet...clean property .welcoming staff..beautifully. kept. Hotel is walking distance to all of puerto morelos. Pool is small however lovely. A laid back vibe here. Very enjoyable stay.

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1Thank myturn2
Harrisburg, Pennsylvania
Reviewed 25 April 2013

We spent several nights at Posada el Moro in March. This was our second trip there. We love the location, proximity to the beach and town square, the complimentary continental breakfast and the laid back atmosphere at the hotel. The staff were very accomodating. The housekeepers do an excellent job, the place is very clean and charming. There are some...

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2Thank lilcookie
Toronto, Canada
Reviewed 21 April 2013

My wife and I just returned from two very relaxing weeks in Puerto Morelos. We stayed at the Posada El Moro, room 14, for the full two weeks. Room 14 is one of the master suites on the third floor, with a balcony facing the ocean. The room is equipped with a kitchen, microwave, two burner stove, table and chairs,...

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2Thank Heat-C-ker

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM326 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second and third floors with views on the beautiful court garden”
JackieJonkheid, 10 Apr 2017 | Read review
“Lower level rooms seem to be more quiet.”
IndianaScuba45, 3 Apr 2017 | Read review
“Room 31 is convenient and quiet.”
martnlivy, 18 Mar 2017 | Read review
“Rooms on the street above the entrance can be noisy due to music from the cantina habinaro just down the street.”
Wilujo, 14 Mar 2017 | Read review
“Don't stay in room 38”
Fencation, 17 Feb 2017 | Read review
5 of 5