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    Hotel el Moro

    Av. Javier Rojo Gomez | Sm-2, M-5, L-17, Puerto Morelos 77580, Mexico
    Hotel website
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    06/08/2017 07/08/2017
    US$83
    US$83
    US$83
    Traveller (221)
    Dining (49)
    Room & Suite (42)
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    Overview
    • Excellent45%
    • Very good37%
    • Average12%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Kitchenette
    Multilingual Staff
    Meeting Rooms
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel el Moro
    Special Price: Summer Value
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (286)
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    There are newer reviews for Hotel el Moro
    See the most recent reviews

    21 - 25 of 253 reviews

    Reviewed 27 January 2017 via mobile

    On our first trip to Puerto Morelos, we stayed at the El Moro for 2 nights with another couple. The staff (especially Pablo) were so friendly and helpful. We will be back! Food is delicious and rooms are clean and well decorated.

    1  Thank Laurene S
    Reviewed 20 January 2017 via mobile

    Made a reservation with El Moro in Puerto Morelos, MX by phone. The person (owner) took all out infp including credit card number and said our reservation was good. When we arrived on time mid-morning on the day of our reservation, the owner said he...More

    Thank John S
    Response from PomoElmoro, Owner at Hotel el MoroResponded 23 January 2017

    Dear John S: Thanks for your time and review of our services. We are sorry that changes in our reservation system has caused you a bad experience with our service. Room reservations through our web page has priority over other any other method of reservation...More

    Reviewed 14 January 2017

    We have been visiting Puerto Morelos for five years now and just love the relaxed and local feel of this village. Hotel el Moro has been our go to every year for its small European-like atmosphere and friendly service. Most rooms are very lovely and...More

    1  Thank dianebrinkman13
    Response from PomoElmoro, Owner at Hotel el MoroResponded 23 January 2017

    Dear Dianebrinkman13: We are very disappointing for our performance as host for your vacation. Although we are trying to improve our web page and its reservation system, this is not an excuse for your problems with our service. We have found small problems in it,...More

    Reviewed 13 January 2017

    Our family of 4 stayed here in December 2016 for 5 nights. We immediately fell in love with the hotel, the staff and this sweet town. It is very close to Cancun in terms of the drive down the highway, but light years away in...More

    1  Thank Judy C
    Response from PomoElmoro, Owner at Hotel el MoroResponded 23 January 2017

    Dear Judy C: We at Hotel el Moro thanks you for your time and effort to write us a review. We are glad when we hear that we meet our guests expectations. As you nicely describe Puerto Morelos is a great little town that offers...More

    Reviewed 11 January 2017 via mobile

    OMG I love � this place. I stayed there for 2 wonderful weeks with my family and the service was excellent, the rooms helper, our sweet Edna always treated us very well. My father was sick and everybody in the hotel was worried about him,...More

    Thank Lida76
    Response from PomoElmoro, Owner at Hotel el MoroResponded 23 January 2017

    Dear Lida 76: We all at Hotel El Moro are happy to know that you had a nice staying with us. We wish you and hope that your father is well and enjoying all of you, his wonderful family. We also hope to see all...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$76 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Puerto Morelos
    • #11 Romantic Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire, getaroom.com and Evoline ltd so you can book your Hotel el Moro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Posada El Moro Hotel Puerto Morelos ,
    • Posada El Moro Puerto Morelos ,
    • Hotel El Moro Puerto Morelos, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (221)
    Dining (49)
    Room & Suite (42)
    Pool & Beach (20)
    Hotel & Grounds (113)
    Bathroom (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    AlliecatOOB
    23 July 2017|
    Answer
    Response from coalminer | Reviewed this property |
    I don't believe they have a beach club - not one I was aware of. This small hotel has a pool and is a few blocks from the beach so not near the beach. There were plenty of beach bars to go hang out at in PM, if that is... More
    0
    Votes
    Jenn_Nomad
    13 July 2017|
    AnswerShow all 3 answers
    Response from Suzii T | Reviewed this property |
    Probably best to call them if you can locate the phone number. I booked through Trip Advisor which popped up Kayak and finally upon some research found the phone number - wished I had kept it - sorry! It's tricky to find... More
    1
    Vote
    Roger S
    9 September 2016|
    AnswerShow all 3 answers
    Response from 19Keys | Reviewed this property |
    There were no nets when I was there two weeks ago. There were plenty of mosquitos outside though at night (rainy season) just keep screen door closed and buy some good repellent. We also traveled with small citronella... More
    0
    Votes
    Room Tips
    "Second and third floors with views on the beautiful court garden"
    Read review
    "Lower level rooms seem to be more quiet."
    Read review
    "Room 31 is convenient and quiet."
    Read review
    "Rooms on the street above the entrance can be noisy due to music from the cantina habinaro just down the..."
    Read review
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