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Hideaway at Royalton Riviera Cancun

Traveller (4890)
360
Panoramas (13)
Pool & Beach (731)
Certificate of Excellence
Overview
Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,401)
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4,922 results
Traveller rating
3,205
1,145
409
97
66
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3,205
1,145
409
97
66
Show reviews that mention
All reviews diamond club dorado restaurant ocean point champagne party tex mex adults only section hunter steakhouse royalton riviera cancun sports bar gourmet marche ocean view hunters steak house zen restaurant rooftop jacuzzi butler service pool butler el dorado
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1 - 5 of 4,922 reviews
Reviewed today

Great surprise Icela what a wonderful lady she is so helpful in making my Birthday so special People are very friendly pool are awesome room service is excellent Staff is so great Thanks for everything

Date of stay: January 2019
Thank KarenClinch1
Reviewed yesterday

My partner and family have just returned from the Hideaway after an 11 night stay as a 30th birthday treat. We had a wonderful time and have returned to the UK feeling refreshed and relaxed. After only a 15 minute transfer from Cancun airport, the...More

Date of stay: January 2019
4  Thank 195calumw
Reviewed 2 days ago

Trip to property for a wedding Outstanding service by our butler...Carlos in the diamond club at Hideaway! Always there if we needed him. Check in way too slow only negative! Eric Alvarado our pool server was awesome .anticipating all our needs with a great smile...More

Date of stay: January 2019
Thank Beachbeachbaby
Reviewed 3 days ago via mobile

It is our second time staying at Royalton. This time we stayed at Hideaway section adults only. Weather: Before we booked the flight we checked the weather and it says rain all week but guess what?? SUN ALL WEEK, okay, it rained for less than...More

Date of stay: January 2019
2  Thank Khathee
Reviewed 4 days ago

Well, we have yet found a good reason to try another place in the Mayan Riviera; mainly due to the staff, (food is a close second). **A very special thank you to Dianely who always ensures our stay is special ...and keeps us coming back!...More

Date of stay: December 2018
3  Thank M L
View more reviews
About
Description
Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly More blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
340
Price range
US$300 - US$1,149 (Based on Average Rates for a Standard Room)
Also Known As
Hideaway At Royalton Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
340
Price range
US$300 - US$1,149 (Based on Average Rates for a Standard Room)
Also Known As
Hideaway At Royalton Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (4,890)
Room & Suite (938)
Pool & Beach (731)
Dining (484)
Amenities (25)
Family and Play Areas (23)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
hannahk9372
21 January 2019|
Answer
Response from Jofrod | Reviewed this property |
As a guest in the Hideaway you can use any of the other pools, restaurants and amenities in the Royalton, but they are strict if you attemp to use anything in the diamond area, even the lifts. We did not book the diamond... More
0
Votes
Mat D
19 January 2019|
Answer
Response from Sue W | Reviewed this property |
Hi, we went to xplor fuego over Christmas time. It's zipwires rafting and jungle buggies. Great fun however the explor fuego is at night and over the Christmas period it was very cold at night when you're zip wiring through... More
1
Vote
amberc61618
19 January 2019|
AnswerShow all 5 answers
Response from Don M | Reviewed this property |
Most of the guest here are from the UK, Canada or US. Most of the staff speaks english. We have run across a few that do not, mostly maids but for the most part you can speak with the staff. They are excellent.
1
Vote
Room Tips
"Oceanview dead center"
Beachbeachbaby
2 days ago
Read review
"Rooms facing the pool (and ocea) have the best view but room facing the mangroves are more quiet."
ml986
4 days ago
Read review
"the swim out suites are worth the upgrade - they are heated and very nice"
N7097WFsandyr
4 days ago
Read review
"Get the Swim up over Diamond Club (same price)"
174simona
6 days ago
Read review
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