We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hideaway at Royalton Riviera Cancun

    Carretera Federal 307 | Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500, Mexico
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$788/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$605
    View Deal
    Traveller (3395)
    Room & Suite (736)
    Pool & Beach (506)
    Moon Palace Cancun
    22,920 reviews
    #23 of 177 hotels in Cancun
    5.3 km
     
    Excellence Riviera Cancun
    12,695 reviews
    #2 of 27 hotels in Puerto Morelos
    8.1 km
     
    Royalton Riviera Cancun Resort & Spa
    9,738 reviews
    #10 of 27 hotels in Puerto Morelos
    0.2 km
     
    Secrets Silversands Riviera Cancun
    10,941 reviews
    #4 of 27 hotels in Puerto Morelos
    5.7 km
     
    Overview
    • Excellent67%
    • Very good23%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “diamond club” (611 reviews)
    “champagne party” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$605.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e92525dae6e0438cb98f09d17ef85dcf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":7085194,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e92525dae6e0438cb98f09d17ef85dcf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":605,"lowestMetaPrice":605,"additionalPartner":false,"highestMetaPriceDisplay":605,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":605,"lowestMetaPrice":605,"highestMetaPriceDisplay":605,"hotelName":"Hideaway at Royalton Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU5MjUyNWRhZTZlMDQzOGNiOThmMDlkMTdlZjg1ZGNmIiwiQUlLIjoiNDVmMDljZDUxMGE2NDE5YjhiMWMwMWI3MjRmZWVkYjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$605", "hasDates": true, "hacComplete": true, "contentIdMappings": {"121566761":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,374)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,995 reviews

    Reviewed yesterday

    I have just returned (today!) from 1 week's holiday at Hideaway @ Royalton. I wanted to get on here and write review ASAP, as the hotel and ALL it's staff really deserve high praise and recommendation. I have travelled all over the world and never...More

    Thank Grace R
    Reviewed 2 days ago

    We loved the Hideway because the staff that work there made it amazing and very caring .The resort alone was beautiful but even more amazing was the staff. Dianely and Eldin were really good to us. They are very loving and always asked us if...More

    Thank castella406
    Response from Alfonso L, Director General at Hideaway at Royalton Riviera CancunResponded yesterday

    Dear castella406 First, allow me to thank you for share your comment on TripAvdisor. It was a great pleasure welcoming you to Hideaway at Royalton. We are delighted to read that you spent a most wonderful holiday with us and found the staff very helpful....More

    Reviewed 2 days ago via mobile

    Stayed at the Royalton Riviera Cancun Diamond Club, Amazing room ocean view with jacuzzi on the rooftop Juan was are Butler and he was amazing never needed to ask for anything he was on top of things. Come back from dinner and he had the...More

    Thank Fernando O
    Response from Alfonso L, Director General at Hideaway at Royalton Riviera CancunResponded yesterday

    Dear Fernando O Thank you for share your comment on TripAdvisor.We have been honored with your having chosen our Resort and the fact that you show so satisfied with your experience makes us feel proud of our site and staff. We will be pleased to...More

    Reviewed 2 days ago

    Junior suite , ocean view with Diamond club upgrade and butler service . Butler José Daniel took all our worry away . Anything we needed he provided , from dinner reservations to birthday surprise . You must ask for him , contacted us each morning...More

    Thank billied1953
    Response from Alfonso L, Director General at Hideaway at Royalton Riviera CancunResponded yesterday

    Dear billied1953 Thank you for taking the time to post those few lines about your recent stay at Hideaway at Royalton. We are happy our facilities and services meet your expectations and also that you enjoyed our Diamond Club Service. We are looking forward to...More

    Reviewed 2 days ago

    My wife and I were newly married and celebrating our honeymoon here. When you first walk in it's breathtaking of just how amazing the place looks. We stayed in the Hideaway section and we were at the far end and we personally love it because...More

    Thank Christopher T
    Response from Alfonso L, Director General at Hideaway at Royalton Riviera CancunResponded yesterday

    Dear Christopher T Thank you for share your kind words. We are delighted our facilities and services meet your expectations. Most important for us is the overall guest experience. Hoping to welcome you once again at Hideaway at Royalton Riviera Cancun. Luxury Regards Alfonso Lopez...More

    Moon Palace Cancun
    22,920 reviews
    #23 of 177 hotels in Cancun
    5.3 km
     
    Excellence Riviera Cancun
    12,695 reviews
    #2 of 27 hotels in Puerto Morelos
    8.1 km
     
    Royalton Riviera Cancun Resort & Spa
    9,738 reviews
    #10 of 27 hotels in Puerto Morelos
    0.2 km
     
    Secrets Silversands Riviera Cancun
    10,941 reviews
    #4 of 27 hotels in Puerto Morelos
    5.7 km
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$325 - US$1,118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Puerto Morelos
    • #9 Luxury Hotel in Puerto Morelos
    • #9 On the Beach Hotel in Puerto Morelos
    • #9 Spa Hotel in Puerto Morelos
    • #9 Top resorts Hotel in Puerto Morelos
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Prestigia, Priceline, Hotwire, Orbitz, HotelsforEveryone, Travelocity, Cancelon and TripOnline SA so you can book your Hideaway at Royalton Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hideaway At Royalton Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (3395)
    Room & Suite (736)
    Pool & Beach (506)
    Dining (378)
    Hotel & Grounds (2199)
    Bathroom (36)
    Family and Play Areas (18)
    Business Centre & Event Rooms (13)
    Nearby
    Royalton Riviera Cancun Resort & Spa
    9,738 reviews
    .22 km away
     
    Moon Palace Cancun
    22,920 reviews
    5.27 km away
     
    Secrets Silversands Riviera Cancun
    10,941 reviews
    5.70 km away
     
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    131 reviews
    4.50 km away
    Manglar Buffet Restautant
    254 reviews
    4.54 km away
    Le Chique
    577 reviews
    5.52 km away
    Momo
    634 reviews
    5.27 km away
    Nearby Attractions
    The Original Snorkeling Adventure
    470 reviews
    5.15 km away
    Xoximilco Cancun
    1,739 reviews
    6.33 km away
    Riviera Cancun Golf Resort
    385 reviews
    8.05 km away
    Moon Palace Golf Course
    368 reviews
    5.12 km away
    Ask a question
    Questions & Answers
    Lavlin kaur a
    23 November 2017|
    Answer
    Response from Tony A | Reviewed this property |
    Yes, except for the Culinary Experience, which has an extra charge for a private chef cooked 7 course dinner. There are upgrade options for bottles of wine and whole lobster at some restaurants as well, but other than that... More
    0
    Votes
    Room Tips
    "If you want a quiet room its best to get one thats not pool facing, we faced the mangroves and sea and it was..."
    Read review
    "Ocean high floor"
    Read review
    "If you get a personal swim up pool, ask for a side that gets sun. The hideaway is definitely the best for..."
    Read review
    "Pay more for swim up room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing