It is a relatively new property but not well maintained. The apartment is spacious however not clean. Bad odours in the room and you might found cockroaches in the room. Breakfast could be better. Location is not good as it is not near to any eateries or convenient shop. You definitely can find somewhere better with the same room rate. Again, avoid this hotel.
I stayed at the apartment. The staff are friendly and helpful. Room is big. My only advise is, don't stay here. Look around for cheaper, yet better location and cleaner place to stay. There's nothing is within walking distance, not even a convenient store.
I am a very satisfied customer because the hp charger I left in the room was retrieved immediately upon my request... I take this opportunity to thank all the staffs working in the front desk on 21.1.2020 7.30pm.
Overall this hotel quite good. The room very clean, but not provide toothbrush. Its quite rare for 4 star hotel. Internet connection for me just same as the other hotel, very slow. TV channel just basic. (I tought there will have vision four channel). They have 2 types of swimming pools, family and muslimah. For me its a great move.
Good things - Room is clean and spacious. Bad things - Connection is slow, unable to connect to internet. Call reception, no one picks up the call. After few trial, finally someone pick up the call but unable to solve the connection issue. First time in my life, 4-stars hotel without toothbrush , toothpaste and receptionist not answering the call. Not recommended for business trip personnel.
Bed is comfortable. Wide selection of breakfast & tasty. Ample car park and not to worry about height limitation to access to basement car park especially when you are driving a MPV. Easy access to north/south highway. Nearby to Bangi shopping area.
Arrived and was told to transfer to apartment bcos electrical outage. After less an hour settled down in the apartment got a call from FO need to transfer to hotel bcos gen set only covers hotel...stay in the hotel room at 11pm power outage when called FO oh, no one inform you Sir, what a stupid reason, no one inform nad expect me to stay in a hot room...ow it's a whole Bnagi, again stupid!!! Outside all palces with lights!!! No courtesy to call, no courtesy to find out guests ok or not, tnrw early mng I've an appointment...what a stupid bunch!!!!
The room is very comfortable and the bed is super comfy. The area is a nice place, as there are ample and large place for parking, nice walkaway in between apartment, restaurant and the hotel. So you all can either book for a hotel or apartment style. The nice about apartment is they have a kitchenette area. The facilities are nice and good condition as we can access the gym and the pool. Nice thing about pool is they have a separate men and women pools, so it is nice for muslimah. The food was nice, but a bit pricey, but hey it is hotel anyway. The service was good, they even provided us complimentary of cakes before meal. Thanks!! Will definitely repeat, in fact we have booked for our parent stay at the end of August.
The hotel was nice but just the toilet was the major thing the hotel needs to change because the smell was horrible. Our first room had an air conditioner that wasn't working so with the hot water but in the end they managed to help us to change room.
Excellent Hospitality Product, well planed, great lay out. Very clean & friendly associates. Extensive Breakfast Buffet of good quality. Open Kitchen concept at the Saffron Brasserie. Plenty Car Park. Comfortable rooms. Lots of Function/Banquet room facilities. We like this place very much and will certainly be back. We are happy to recommend it... Note: The positioning of the bathroom watertab at the sink needs adjustment. (room 1216, see attached picture ) Also.. Pillows are thick n bulky - Need additional Soft Bed pillow for better comfort. Mattress is too Soft.