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We stay in a lot of hotels... this place given the price is poor value... bed was comfy and lush sheets but that's where it ends... shower overbath... no flexible nozzle to assist in washing your hair... tiles and grout have seen better days...and pay...More
I can't RAVE about this hotel enough! We unfortunately had to stay here for a night due to our house being treated for mould, and this was the closest and most affordable location for us at the time.
We checked in on the 12th around...More
1 Thank akwales
Response from Rajiv M, General Manager at Novotel Auckland Ellerslie HotelResponded 22 August 2017
Thank you for such an awesome review. I am really happy to hear the staff went over and beyond to ensure your stay was comfortable. I have shared your feedback with Vinayak and our team. We look forward to see you again at...More
I thought the manner of the woman at check in was excellent.
She knew I’d driven for hours and my exhaustion was exacerbated by the horrendous peak hour traffic.
I was told my room was on ‘the executive floor’ which as far as I can...More
I stayed at the Novotel based on experience staying with them in other places. While located by major motorway interchange it was incredibly quiet and restful. The location was handy for getting around and there was good parking at the hotel. The bar and restaurant...More
Response from Varna M, Guest Relations Officer at Novotel Auckland Ellerslie HotelResponded 2 weeks ago
I am pleased to hear the location was the near the place you needed to be. I will be sure to congratulate the team on a job well done in ensuring you were well looked after.
Thank you for taking the time in...More