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BEST WESTERN Glasgow Stepps Garfield House Hotel

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BEST WESTERN Glasgow Stepps Garfield House Hotel
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625 Reviews from our TripAdvisor Community

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Doncaster, United Kingdom
Reviewed 1 week ago via mobile

This is a second visit and we stayed three days. The hotel was lovely and the staff really friendly. It has a family-run feel to it and no, I do not mean Fawlty Towers! The restaurant staff really took great care of us ad the food was excellent. We are back I May for nearly two weeks and we are...

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Thank GaiusMagnus
Herefordshire, United Kingdom
Reviewed 1 week ago

When entering the hotel was delighted at the foyer it was crowded it soon became apparent that these were buisness people we had a great room but others in are party were disgusted at the small rooms more a single room than for couples breakfast was served by two very nice gentlemen but t the evening meal when i took...

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Thank julesclark1
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear julesclark1 Thank you for taking the time to post your review of the hotel and please accept my apologies that we have not met yours or our own expectations on this occasion. Guest service is normally an area that we receive favourable comments. I have tried to contact you directly to discuss your visit and I hope that I...

Reviewed 1 week ago via mobile

We arrived to a nice friendly welcome check in was easy just a quick signature and we had our room. The room was brilliant very big comfy bed kettle and tv. The bathroom was also good decent over bath shower plenty of towels and toiletries. Free wifi throughout hotel that worked well. Restaurant on our first evening the food was...

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Thank paulisa69
Henley-on-Thames, United Kingdom
Reviewed 2 weeks ago

We have stayed here many times and find the relaxed atmosphere and ambience of the hotel restful. Stuart and his team are always eager to help and nothing is too much trouble. On this occasion we would like to add a special mention to a young waitress Stephanie from the restaurant who was very attentive, friendly and made us feel...

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Thank kimmclaren2017
Glasgow, United Kingdom
Reviewed 2 weeks ago

Along with another couple my wife and I visit different venues fairly regularly for lunch. So this was the venue for this occasion and we enjoyed the experience. We like to catch up with each other's news and this was possible as the dining area was not cramped and noisy. Staff were welcoming and friendly, the choice on the lunch...

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Thank Stuart B
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Stuart B, Thank you for your wonderful review of your experience in our Bar and Grill restaurant. I am delighted to learn that you thoroughly enjoyed all aspects of your visit. We endeavour to offer a welcoming atmosphere, one which encourages the art of good old fashioned conversation. Your kind comments assure me we have achieved this. Hopefully you...

South Lanarkshire, United Kingdom
Reviewed 3 weeks ago via mobile

Went to meet a few girl friends today for lunch it was lovely food ! We had a main course each , cheese board to share , bottle of wine , coffee's & soft drinks for 3 of us £65 can't complain all gd !service gd also . I had steak & frites they were delicious will Defo be back...

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1Thank R3632DGnicolac
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear R3632DGnicolac, Thank you for your review of your girls lunch in our Bar and Grill. I am delighted to read that you enjoyed all aspects of your visit, and your kind comments regarding your food, drinks, bill, and service are very well received. We look forward to welcoming you back to enjoy future visits. Best regards, Tuathal Breheny General...

Glasgow, United Kingdom
Reviewed 4 weeks ago

I attended my friends wedding here on 11/02/2017, I didn't stay at the hotel. This review is about the front of house staff, I made the wedding cake (bride is my very good friend of many many years) any way I am an amateur baker and was a teeny tiny bit stressed, but the front of house staff were brilliant...

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Thank catrionamcneill
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear catrionamcneill, Thank you for the complimentary review of our front of house staff. I am delighted you were accommodated so well on what was clearly an anxious day for you. John informs me that your efforts paid off, and that the cake on the day was simply stunning, and greatly received. I do hope you managed to enjoy the...

Reviewed 5 weeks ago via mobile

I attended a business presentation here and found it to be adequate for the amount of people in attendance. I have also visited before and ate in the bar/lounge. Found the food to be lovely. Never ate in the restaurant setting so cannot comment on that. Pleasant facility with reasonable service.

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Thank clofter
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear clofter, Thank you for submitting your review having attended a business presentation in the Best Western Garfield House Hotel. I am pleased to read that you were satisfied with our conference facilities. We have 6 well equipped conference rooms which can facilitate meetings of various sizes, with wifi connection throughout. We look forward to you visiting us again in...

Glasgow
Reviewed 14 February 2017 via mobile

Stayed at this hotel on Friday 10.02.17 as we were attending the Take That Tribute Night! Couldn't fault anything at all - service was fantastic, all staff members were extremely pleasant - especially John - as well as the man and woman who were on reception upon our arrival and departure! The food was excellent and beautifully presented! I have...

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Thank aileenm308
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear aileenm308, Thank you for the wonderful feedback of your experience of our Take That Tribute Night and overnight stay. Tribute Nights are a recent concept at the Garfield House Hotel, so receiving such high recommendation shows that we are providing an enjoyable event for all. Our calendar of future Tribute Nights and events is available on our website, and...

Pickering, United Kingdom
Reviewed 14 February 2017

Second stay and just as good. Friendly staff. Comfortable rooms. Great food. This is our stop over of choice when we are driving to the scottish highlands and need to break the journey. Dogs are welcome and they don't make you feel guilty about bringing them into the hotel. And they didn't charge but that could be because I'm a...

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Helpful?
Thank NaturesMoments
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear NaturesMoments, Thank you for your wonderful praise of the Best Western Garfield House Hotel. Dogs are indeed permitted to stay with us free of charge, and are invariably welcomed by staff and guests alike! As a valued Rewards member, we appreciate your loyalty to our hotel and brand, and look forward to welcoming you back to stay on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: RM286 - RM506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor”
 of 5 bubbles julesclark1, 14 Mar 2017 | Read review
“This is a dog friendly hotel but not that you would notice suggest back room ground floor if taking dogs.”
 of 5 bubbles kimmclaren2017, 8 Mar 2017 | Read review
“Ground floor rooms very spacious and comfortable.”
 of 5 bubbles maska1, 16 Jan 2017 | Read review
“We had a variety of rooms throughout the hotel and all were excellent”
 of 5 bubbles shonad466, 8 Jan 2017 | Read review
“South facing room had a nice view over field's”
 of 5 bubbles Juliet1964, 14 Dec 2016 | Read review
5 of 5