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Premier Inn Newport Wales (M4, J24) Hotel

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398 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Newport Wales (M4, J24) Hotel
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Showing 396: English reviews
ebbw vale
Reviewed 2 weeks ago

no hot water in bathroom sink taps, difficulty in parking car due to it being full, too prescriptive over booking breakfast time, no choice of tea, cold room generally not up to standard and receptionist either not there or very busy dealing with customers

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Helpful?
Thank kizzyEbbwVale
WhitbreadHotels, Premier Inn Team at Premier Inn Newport Wales (M4, J24) Hotel, responded to this review

Hi there Thanks for taking the time to share your review. I'm sorry to hear that your stay didn't live up to expectations for many reasons and that you weren't able to speak to the team about this during your stay. I have passed your comments on to the Hotel Management Team so that they can look into the issues...

Clacton-on-Sea, United Kingdom
Reviewed 2 weeks ago via mobile

Business as usual for Premier Inn. Roim cold on arrival and heating unresponsive. Temporary heater provided while we had dinner which fixed the problem. Otherwise exactly as anticipated, although light levels in the room were low. Missing the new lit mirrors!

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Helpful?
Thank KarenKew
San Francisco
Reviewed 2 weeks ago

Good location just off the M4 but the hotel is very much in need of refurbishment The quality of the beds was good. Breakfast quality was not good and I noticed other guests leaving a lot of their cooked breakfasts. The choice for the continental breakfast was good but the quality was poor. I would not recommend.

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Helpful?
Thank EIC I
WhitbreadHotels, Premier Inn Team at Premier Inn Newport Wales (M4, J24) Hotel, responded to this review

Hi there Thanks for sharing your review of Premier Inn Newport Wales. I'm glad you found the location of this hotel good along with the quality of our beds. It's a shame that breakfast service let you down and you feel that this hotel is in need of refurbishment. We try to offer our guests the same standard in all...

Island of Anglesey, United Kingdom
Reviewed 3 weeks ago

Wanted somewhere convenient and easy to stay as we were going to cardiff to se the rygby match. We were goming from north. Very easy to find. Located just off motorway , on the same ground there is the beefeater resturant, and a macdodnalds. Check in easy and friendly ( although we were a bit earlier than official checkin time,...

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Helpful?
Thank Carugarlic
Tony R, Manager at Premier Inn Newport Wales (M4, J24) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to help our guests feel brilliant through a great night’s sleep, and I am delighted we lived up to your expectations. feedback is very much appreciated and I will pass your comments on to our team members. Hope you enjoyed...

Cambridge, United Kingdom
Reviewed 4 weeks ago

I'm a fairly regular user of Premier Inns ... and although this isn't one of their best (it's showing signs of ageing and I think is undergoing some redecoration) it certainly ticks most of the boxes you'd expect from a Premier Inn. The food at the (over the street) Beefeater was surprisingly good ... and the "Meal Deal" from PI...

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Helpful?
Thank LloydyG
Market Rasen, United Kingdom
Reviewed 2 November 2016

I great stay, over th eW/E, for a Judo-tournament nearby. A pleasant hotel, like Premier quality, with a high standard. Comfortable beds, spacious & clean rooms and good food. Newport is a nice place to visits as well. Unfortunately we did not have too much time for the last, but I'll return, with a stay in the same hotel.

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Helpful?
Thank HenriLe
Tony R, Manager at Premier Inn Newport Wales (M4, J24) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to help our guests feel brilliant through a great night’s sleep, and I am delighted we lived up to your expectations. feedback is very much appreciated and I will pass your comments on to our team members. Thank you once...

Burntwood, United Kingdom
Reviewed 2 November 2016

I was a bit apprehensive at first, as this was my first stay at a Premier Inn, so wasn't sure what to expect. The rooms were smart and clean, and the reception staff were brilliant, both on checking in and checking out. Even though the hotel is close to the M4, i couldn't hear any traffic noise at all, only...

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Helpful?
Thank steveblick
london
Reviewed 31 October 2016

I have stayed in many Premier Inn`s, i just like knowing what to expect, this one is as good as any.......Freshly cooked breakfast to order....Just perfect Also, the restaurant is a Beefeater which means the food is slightly higher standard than your usual Premier Inn...Dinner was very good Could not find fault

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Helpful?
Thank kyokushin
Cardiff, United Kingdom
Reviewed 29 October 2016

I've stayed in many Premier Inns and they've always been to the same standard. but this one was NOT!! We arrived at night and the room was freezing, the TV did not work, the kettle was broken. But the worst of all was the breakfast, it was shocking!Looking at the posters around the hotel we were expecting a lovely breakfast...

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Helpful?
Thank Alison J
WhitbreadHotels, Premier Inn Team at Premier Inn Newport Wales (M4, J24) Hotel, responded to this review

Hi Alison Thanks for taking the time to review your stay at Newport Wales, Premier Inn. It's such a shame to read that this stay wasn't the same standards that you're used to and it's concerning to read that on entering your room the TV was not working and the kettle was broken. We'll be sure to pick this up...

Broseley
Reviewed 25 October 2016

A good premier inn. Comfortable bed. Heard very little of the adjacent motorway. Very quiet during the night. Staff friendly and helpful. Beefeater next door OK - decent meal, very poor selection of real ale. Very handy for our visit to Tredegar House next day.

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Helpful?
Thank Madeleine B

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
You'll have the best of the area's business, leisure and heritage hotspots, right on your doorstep ... more   less 

Additional Information about Premier Inn Newport Wales (M4, J24) Hotel

Address: Coldra Junction Chepstow Road, Langstone, Newport NP18 2NX, Wales
Region: United Kingdom > Wales > Southern Wales > Newport > Langstone
Price Range: RM246 - RM437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newport Wales (M4, J24) Hotel 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Premier Inn Newport South Wales Hotel Langstone
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Newport Wales (M4, J24) Hotel staff and other travellers.
1 question
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Thornton Cleveleys, United Kingdom
8 months ago

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Questions? Get answers from Premier Inn Newport Wales (M4, J24) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 rooms we had were both great so...”
 of 5 bubbles 482IanS, 29 Nov 2016 | Read review
“On the top floor”
 of 5 bubbles Anniec16, 29 Nov 2016 | Read review
“I was above the car park but it wasn't noisy ,top floor, cousin had to use the lift but there”
 of 5 bubbles jackieyj, 24 Sep 2016 | Read review
“Drive past”
 of 5 bubbles B9730YJpaulf, 19 Sep 2016 | Read review
“Take advantage of the dinner and breakfast offer served in the Beefeater restaurant which can be booked at the hotel.Its really good value.”
 of 5 bubbles THJS02, 22 Aug 2016 | Read review
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