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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Traveller (444)
Room & Suite (136)
Dining (34)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room”(72 reviews)
“lovely grounds”(58 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,056)
There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Traveller rating
807
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96
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807
682
318
140
96
Show reviews that mention
All reviewssteam roomleisure facilitieslovely groundsnew wingevening mealset menumain buildinglovely hoteldrawing roomwowcher dealbar pricesbuffet stylerestaurant staffrelaxing breaka lovely stayfour poster bedno lift
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621 - 625 of 2,043 reviews
Reviewed 10 April 2016

Beautiful building however the bedrooms are in separate buildings and at the time we were there there was torrential rain which meant getting to the dining room was quite difficult as there is no cover. Maybe an umbrella in each bedroom would be useful. Lack...More

Review collected in partnership with Accorhotels.com
Thank Lin0647
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 12 April 2016

Dear Lin0647, Thank you for taking time to share your experience. I am very sorry to hear that reception could not provide you with the necessary tourist information. We have certain leaflets available. I understand your feedback about the umbrella, we provided them in the...More

Reviewed 9 April 2016 via mobile

I organised a manicure and afternoon tea for my Mum, Mum in law and myself. The spa was lovely, all newly refurbished. We used the pool facilities. They have a good range of spa rooms- rock saunas, aroma rooms, ice rooms etc. All spotlessly clean....More

1  Thank LEMSP
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 12 April 2016

Dear LEMSP, Thank you for your five star review. We are glad to hear you enjoyed our facilities and service we provided. It is always a pleasure to see we achieved your customer service expectations. We are looking forward to welcome you back. Kind regards...More

Reviewed 9 April 2016

We booked into the Oak room resturant for an evening meal and were not disappointed in anyway the food was cooked to perfection a five course dinner was served by some of the most polite and happy staff that my wife and i have met...More

Thank colin p
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 12 April 2016

Dear colin p, Thank you for your five star review. We are pleased to hear you had a wonderful time at Albrighton Hall. I am glad to see your positive feedback about our staff. They strive to provide excellent customer service and it is great...More

Reviewed 8 April 2016

Was looking forward to a family Easter carvery meal My husband ordered soup that was on the children's menu but was told it was ok to have an adult portion but when it came there was half a bowl mentioned it to the waitress and...More

Thank dave030420
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 10 April 2016

Dear dave030420, We have already replied to this feedback sent three weeks ago in email form albeit the content then was racialy derogitory and not printable on tripadvisor. The food comments were answered at the time although they were in complete contrast to many other...More

Reviewed 4 April 2016 via mobile

This is our second stay at Albrighton Hall. Let me say upfront, we do love the hotel and will be back hence the 4 star rating. But.....a few little quirks this time that made the stay less enjoyable than previous. In reality it was probably...More

1  Thank Mardi D
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 6 April 2016

Dear Mardi D, Thank you for taking time to leave you response regarding your recent stay at Albrighton Hall. I am very sorry to hear about the negative experience you gained during your stay. The cleanliness has been discussed with our Housekeeping team and actions...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (444)
Room & Suite (136)
Dining (34)
Pool & Beach (12)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Barb37xx
5 January 2018|
AnswerShow all 5 answers
Response from Steve W | Reviewed this property |
Our stay was with a Wowcher deal and we had no problems. Sorry to hear about your experience.
1
Vote
Wayne L
5 September 2017|
AnswerShow all 2 answers
Response from PFiona O | Reviewed this property |
there is a lift but it was out of order when we stayed lots of stairs would not advise a stay with a wheelchair or mobility problems to be honest
1
Vote
Rob W
19 June 2017|
AnswerShow all 9 answers
Response from Pam K | Reviewed this property |
No but do have large fans in rooms !
0
Votes
Room Tips
"Don’t bother"
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"Try get a room facing the small lake"
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"Our accessible room in the stable block was very convenient."
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"DO NOT ACCEPT ROOM 52 (Unless you are a function room guest)"
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