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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Traveller (419)
Room & Suite (134)
Dining (34)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room”(71 reviews)
“lovely grounds”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,011)
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All reviewssteam roomleisure facilitieslovely groundsnew wingsmall lakeset menuevening mealmain buildinglovely hotelcoach partydrawing roomwowcher dealbar pricesrelaxing weekendbuffet stylerestaurant staffbar area
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641 - 645 of 1,999 reviews
Reviewed 22 November 2015

Booked this hotel for myself, my husband and 3 year old son as we were travelling to Chirk early on the Saturday morning to watch the rally. Arrived quite late, originally missed the entrance poorly lit and signposted. The car park was also poorly lit...More

Thank Mandy W
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Many W, Thank you for taking time to share your experience. I am very sorry to hear about the issues you had. I have passed your feedback to the relevant Heads of departments to ensure we improve on our customer service. Unfortunately I do...More

Reviewed 22 November 2015

Hotel staff responded to our review of our stay. Wifi in rooms is being improved Dec 2015, and an 18 month refurbishment is planned. Once this is completed the hotel will warrant its 4* rating by then

Review collected in partnership with Accorhotels.com
Thank Suz6363
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Suz6363, Thank you for leaving us your feedback. Our Leisure and Spa is finished by the 14th December 2015. Hopefully you will visit us again next year. Kind regards Kordula Schloesser Operations Manager

Reviewed 21 November 2015

My partner and I stayed at the Albrighton Hall Hotel for the evening reception of a colleagues wedding. The hotel looks wonderful from the outside and we were looking forward to the reception and a night away. Check in was friendly and efficient and our...More

2  Thank Jojo583
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Jojo583, Thank you for sharing your experience. I am very sorry to hear your detailed comments about the standard of your room. We have different rooms size due to the layout of the main house, extension and annexe. I have passed your feedback to...More

Reviewed 21 November 2015

Stayed here for a reunion. It had just been refurbished and was nice in the newish room I was in. The food was really nice and the staff were great. I would definitely stay again. The only downside is that you need to go outside...More

Thank Terry B
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Terry B, Thank you for taking time and leave us your feedback. The layouts of the hotel for mobility impaired guests are not easy due to the size and the location for the restaurant and event rooms. We are always happy to assist to...More

Reviewed 19 November 2015 via mobile

Having been severely disappointed by our stay at Ruthin Castle, the Mercure Albrighton Hotel somewhat restored our faith that choosing overnight stays in advance during our Welsh Road trip holiday was the right thing to do. Having arrived before the check in time the Receptionist...More

Thank NBN57
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear NBN57, Thank you for taking time and leave us your honest feedback. I am very sorry to hear the receptionist was brusque on your arrival. I have passed your comments to our Front Office Manager and asked her to implement training regarding this matter....More

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Best Value Properties in Albrighton, United Kingdom
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (419)
Room & Suite (134)
Dining (34)
Pool & Beach (12)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Barb37xx
5 January 2018|
AnswerShow all 5 answers
Response from Steve W | Reviewed this property |
Our stay was with a Wowcher deal and we had no problems. Sorry to hear about your experience.
1
Vote
Wayne L
5 September 2017|
AnswerShow all 2 answers
Response from PFiona O | Reviewed this property |
there is a lift but it was out of order when we stayed lots of stairs would not advise a stay with a wheelchair or mobility problems to be honest
1
Vote
Rob W
19 June 2017|
AnswerShow all 9 answers
Response from Pam K | Reviewed this property |
No but do have large fans in rooms !
0
Votes
Room Tips
"refurbished room perhaps"
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"Choose an upgraded room"
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"We were in room 27 which has a view over the back of the buildings"
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"We stayed in one of the rooms in the "School Masters House""
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