We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (18)
Pool & Beach (3)
Room & Suite (3)
Nearby Hotels
See allSee all
Overview
  • Excellent30%
  • Very good39%
  • Average18%
  • Poor11%
  • Terrible2%
3 weeks ago
“Good quality at a reasonably price”
29 Sep 2017
“Difficult stay”
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Fitness centre
Laundry Service
3 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (43)
Filter reviews
9 results
Traveller rating
4
2
1
2
0
Traveller type
Time of year
LanguageEnglish
4
2
1
2
0
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 9 reviews
Reviewed 3 weeks ago

Hotel Santa Helena is situated in a quiet area. With proximity to embassies (especially the US embassy), the area is amongst the most secure you could find! The hotel itself is nice and quiet. There is a small garden. Rooms on offer are of varous...More

Thank Stranats
Response from Patricia T, Gerente at Hotel Santa ElenaResponded 2 days ago
Google Translation

Estimado huésped , muchas gracias por preferir nuestro servicio , nos alegra que nuestras instalaciones le ofrecieran un descanso agradable...More

Reviewed 29 September 2017 via mobile

The grounds are lovely but very difficult to find. WAZE could not get me there as it is in a gated community behind a strip mall area. The room #28 was large and the bathroom as well. There was no place to hang clothes, only...More

Thank mitakuuluu
Response from Patricia T, Gerente at Hotel Santa ElenaResponded 17 November 2017
Google Translation

Estimado huésped : Atendemos su comentario y no dude que estamos trabajando para que su próxima visita sea placentera

Reviewed 9 March 2017

I enjoyed staying in Hotel Santa Elena. I will recommend it to my family and friends. My only recommendation is to try to keep same prices. It is a very well convenient place near to many attractions.

Review collected in partnership with this hotel
Thank idalia2017
Response from Patricia T, Gerente at Hotel Santa ElenaResponded 14 March 2017

Dear Guest : Thanks for your appreciation , be sure that we have convenient Price for our guest. Best regards ,

Reviewed 29 April 2016

I booked this hotel at the last minute, and I was not sure what to expect, but I was pleasantly surprised, my room was impeccable, clean sheets, fresh 'n clean towels. The staff was very helpful and professional yet they were friendly and made me...More

1  Thank Jaime G
Response from Patricia T, Gerente at Hotel Santa ElenaResponded 24 June 2016

Thank for your appreciation , expecting your next visit in a near future .

Reviewed 21 April 2014

Is very friendly, the breakfast is include and the pool is very nice for the type of the hotel. I think is a 3 star hotel, but we felt so nice and like home. The room was nice, perfect size, the shower good. The only...More

1  Thank Sierrita
View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Laundry Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (18)
Pool & Beach (3)
Room & Suite (3)
Dining (1)
Questions & Answers
Get quick answers from Hotel Santa Elena staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Rooms by the pool are very comfy, and have easier access to the parking lot."
Read review
"I think is better the second level than the first one. I stayed on both"
Read review
"Beware of Room No.2 - it is right next to the reception area and is very noisy - the phones are constantly..."
Read review
"ask for a room with a king size bed. I think there are 4."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing