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Crowne Plaza Hotel Villahermosa

107 reviews
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Traveller (15)
Room & Suite (87)
Dining (8)
Overview
  • Excellent43%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible7%
27 Sep 2017
“Excelent Hotel very friendly staff”
4 Jul 2017
“Crowne Plaza Hotel”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
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Reviews (107)Write a Review
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1 - 5 of 27 reviews
Hotel's Favourite
Reviewed 27 September 2017

The Hotel is well located, the staff is very friendly, the room was excellent, easy parking, very good breakfast definitely, I will return, the price is reasonable and the internet connection was very good.More

Thank Felipe H
Response from Luisa D, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 28 September 2017

Dear Felipe H, Thank you for choosing to stay with us and for taking the time to share your experience. It is a real pleasure for us that your stay has met your expectations and we hope to provide the opportunity to attend to you...More

Reviewed 5 July 2017

Not up to Crowne Plaza standards we are used to.Currently a construction site with noise for who knows how long. Food is ordinary, wine list non-exisitant. No English TV channels. Pool non functional and empty. Elevators constantly faulty with key entry system.More

Thank golsen2017
Response from Luisa D, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 6 July 2017

Dear golsen2017, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza VILLAHERMOSA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More

Reviewed 18 April 2016

Stayed here four or five times and always enjoyed my stay. Very clean hotel, Good breakfast choice and staff always friendly. Good choice of beers in the bar and some places to eat nearby. Small gym but adequate and normally not too busy.More

Thank Carl T
Response from Luisa D, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 19 April 2016

Dear Carl T, Let me thank you for your comments, it's very gratifying for us to know that your stay was pleasant, we hope you feel the same way, each and every one of your visits to Villahermosa. Once again thank you for distingue us...More

Reviewed 21 March 2016

To begin with, the front desk staff cannot speak English very well and they cannot follow simple instructions as far as billing etc. Since I'm a business traveler I needed the front desk personnel to charge me from Monday thru Sunday and that is way...More

Thank kingston742
Response from Luisa D, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 30 March 2016

Dear kingston742, Let me thank you for being a member of our IHG Rewards Club program and for choose to stay with us during your visit to the City. We deeply regret that your stay has not lived up to your expectations. The feedback we...More

Reviewed 22 February 2016 via mobile

The strongets point of this hotel is the restaurant: good variety of options and good service. Comfortable rooms with average internet service. Good service at frontdesk with good atention. Located in business area.More

Thank Juan A
Response from Luisa D, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 23 February 2016

Dear Juan A, Let me thank you for your comments, it's very gratifying for us to know that your stay was pleasant, we hope you feel the same way, each and every one of your visits to Villahermosa. Once again thank you for distingue us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$53 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (15)
Room & Suite (87)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Executive and Crowne floors are quieter."
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"Rooms in the Executive or Crowne floors are quieter. A/C a bit noisy."
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"If you are a Crown Plaza premier they have a 6th floor with much larger rooms and an area for snacks and..."
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"6th floor suites are worth the extra cost."
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