We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Palenque

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Palenque
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

52 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 11: English reviews
Willits, California
Reviewed 30 January 2015

well my family stayed one night here and decided it was lame and we found another less expensive hotel. here is the thing, if you are in Palenque mexico you are mildly adventurous, you realize that your head will not get chopped off by the locals and you are enchanted by the amazing culture, our shower had no hot water...

 Report
Helpful?
Thank LiaMariCox
Toronto, Canada
Reviewed 29 January 2015

We spent 10 days at this hotel and we were very well treated. The rooms are basic but functional and clean. the TV and air condition were in good working order, and we had WiFi which allowed us to be in contact with family. The location of the hotel is great since there are many restaurants within walking distance. The...

 Report
Helpful?
Thank Pachi18
Pitillal, Puerto Vallarta, Jalisco, MX
Reviewed 29 September 2013

Read a few of the other reviews and I couldn't disagree more. We spent 7 days at the hotel and I found the staff to be extremely helpful. The rooms were not fancy, but clean, air-conditioned, good wakeup service so we could catch our 6AM tours, view of the Town Plaza (Our room) cable TV and right on the town...

 Report
Helpful?
Thank Bill189
Stockholm, Sweden
Reviewed 21 July 2013

To begin with, they hadn't registered our reservation when we arrived and we know of more people who've had the same problem here. The staff were unhelpful, specially because they don't seem to have any power of decision but only take orders from people above who never show. Very overpriced (M$900 for an room that is in urgent renovation need),...

 Report
Helpful?
Thank Carmen O
Canberra, Australia
Reviewed 6 April 2013

We arrived after 12 hrs of travel, during holy week, Issues: Reception clerk tried to charge $1,000 MXP per night per room, when outside the published rate was $950.00 Beds are hard and A/C are old hence noisy and leaking, expect the nerve wrecking dripping from the unit above, we were so tired we didn't bother Staff gave impression of...

 Report
Helpful?
Thank cabrerjo
London, United Kingdom
Reviewed 10 March 2013 via mobile

Do NOT stay here. The rooms are aweful, we booked 12 bed dorm, and prisoners would of been shocked at the state. We werent given a key to our room, were told to use bathrooms a level down in a half clean room. Staff took our bags to look after, demanded a ticket on our return. We hadnt been given...

 Report
Helpful?
Thank N1ck_29
Amsterdam, The Netherlands
Reviewed 19 January 2013 via mobile

We booked for 2 nights. But after 1 night we asked for our money back! The rooms are old, The airco makes a lot of noise and The beds were very hard and uncomfortable. You Pay to much for this old place! Please Find Some other hotel even for One night!!!

 Report
Helpful?
Thank anoes b
Caracas, Venezuela
Reviewed 22 December 2012

I reserved a room on this hotel's website and received a confirmation e-mail, which stated that they would be in contact with me to confirm the reservation. Never heard from them, so I called the hotel to confirm. They said they had no record of my reservation, even when I gave the confirmation number from the e-mail. They said that...

 Report
Helpful?
Thank Michael A
San Cristobal de las Casas, Mexico
Reviewed 18 August 2012

If you be need somewhere to feel at home between trips to the jungle or the ruins or are waiting for a bus, this is the place. It's a little more than a basic hotel (500 pesos- about £25) BUT it i totally worth it. The staff are extremely helpful and the pool is great. OK, the shower could do...

 Report
Helpful?
Thank themiddlemoffat
Melbourne, Australia
Reviewed 8 February 2010

Luckily we only stayed here for 1 night. I booked this hotel via bestday.com because the price seemed good $38 USD for 1 night, an apparent discount of around 30%. No breakfast. This equates to roughly $450-475 pesos. Check in was painless, however no one spoke English in the entire hotel. Rooms - large, old, dirty, very very outdated, we...

 Report
Helpful?
1Thank Fizzychi

18 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Palenque hotels
0.4 km away
Casssa Vlanca Hotel
Casssa Vlanca Hotel
#11 of 34 in Palenque
36 reviews
1.0 km away
Hotel Canada Internacional
Hotel Canada Internacional
#21 of 34 in Palenque
42 reviews
0.3 km away
Posada Aguila Real
Posada Aguila Real
#16 of 34 in Palenque
77 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Hotel Xibalba
Hotel Xibalba
#8 of 34 in Palenque
253 reviews
0.6 km away
Hotel Mision Palenque
Hotel Mision Palenque
#5 of 34 in Palenque
423 reviews
0.9 km away
Hotel Maya Tulipanes
Hotel Maya Tulipanes
#3 of 34 in Palenque
439 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
we count on an excellent service of lodging that will totally please our guests; The main purpose of the hotel, is to offer to our guests one complete attention, excellent prices, tranquillity, comfort and all the amenities that we must available to do of its visit in Palenque, an unforgettable experience. ... more   less 

Additional Information about Hotel Palenque

Address: Avenida Central Oriente (5 de Mayo) # 15, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: RM142 - RM208 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Palenque 2*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Travelocity, HotelTravel.com and Priceline so you can book your Hotel Palenque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Palenque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check your room first, then tell them you would like another if need be, hopefully they are there to make you happy about your stay”
 of 5 bubbles LiaMariCox, 29 Jan 2015 | Read review
1 of 1
Enter dates for best prices
Check In Check Out
Price Your Stay