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Chan-Kah Resort Village

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Traveller (401)
Room & Suite (115)
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Overview
  • Excellent33%
  • Very good44%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“rocking chairs”(19 reviews)
“howler monkeys”(35 reviews)
“palenque ruins”(38 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Chan-Kah Resort Village
Offers & Announcements: Package Deal
Offers from Chan-Kah Resort Village
Offers & Announcements: Package Deal
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Reviews (684)
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61
116
52
21
10
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61
116
52
21
10
Show reviews that mention
All reviewsrocking chairshowler monkeyspalenque ruinsjungle settingamazing poolthe cottagesnice terracelush vegetationswimming poolsmall grouppublic areastwo nightsbuffet breakfastbig hotelthe air conditioningmexico citycouple of nights
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11 - 15 of 260 reviews
Reviewed 18 November 2017 via mobile

This resort was nice but the room smelt very musty, I guess it is in a damp area surrounded by jungle so hard to keep dry. Wifi was only available at the restaurant or pool area. Location is beautiful! Food was ok but nothing special....More

Thank Helen M
Response from Chan-kahRV, E-commerce at Chan-Kah Resort VillageResponded 20 November 2017

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay.We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Reviewed 10 November 2017 via mobile

We enjoyed our 4-day stay in this beautiful resort in the middle of the Palenque jungle. I am most impressed by the large, clean and inviting swimming pools facing the restaurant. We came during the slow season. Hardly any guests using the pools during our...More

Thank Maria M
Response from Chan-kahRV, E-commerce at Chan-Kah Resort VillageResponded 13 November 2017

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Reviewed 7 November 2017

A resort-style hotel, with separate bungaloos. Perfect for staying a couple of nights while visiting the Palenque ruins. Bungaloos are wide, fresh and comfortable. All the place is surrounded by the jungle, with the opportunity to watch birds and small mammals, like monkeys and guaqueques....More

Thank Alex O
Response from Chan-kahRV, E-commerce at Chan-Kah Resort VillageResponded 13 November 2017

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Reviewed 31 October 2017 via mobile

We stayed here for one night to visit the ruins. The setting is pleasant with a nice pool in a jungle setting. It has a decent but not great restaurant overlooking the pool. The rooms are large and detached with comfy beds, terraces and air...More

Thank David H
Response from Chan-kahRV, E-commerce at Chan-Kah Resort VillageResponded 31 October 2017

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Reviewed 26 October 2017 via mobile

Arrived and was told we had to pay for all our accommodation upfront which we thought was a little weird. Reception was friendly but they speak little English. The map of the town they gave us - was a photocopy. But the index of the...More

Thank RachaelDez
Response from Chan-kahRV, E-commerce at Chan-Kah Resort VillageResponded 31 October 2017

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$62 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Palenque
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Palenque
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (401)
Room & Suite (115)
Pool & Beach (78)
Dining (46)
Family and Play Areas (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Rye_Now
13 October 2016|
AnswerShow all 2 answers
Response from Chan-kahRV | Property representative |
Excuse me sir we do not accept pets. regards
0
Votes
Google Translation
Abha G
14 June 2016|
AnswerShow all 4 answers
Response from markj418 | Reviewed this property |
The resort is about as close as you can get to the places of interest. All at reception for a cab
1
Vote
JaguarWorld
11 December 2015|
AnswerShow all 2 answers
Response from Chan-kahRV | Property representative |
Thank you for your interest in Chan-Kah. Yes, we have casitas with handicap facility and we have wheelchair at no cost If you need more information please contact one of our staff.
1
Vote
Google Translation
Room Tips
"some of the rooms have a shared patio with another room, and some are along the path everyone walks on..."
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"If you care about Internet, ask if your room gets a signal."
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"Choose a room near the restaurant and the swuimming pool because it is a big place."
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"Get a map of the property and confirm your room # prior to arriving."
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