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Hotel Chablis Palenque

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Hotel Chablis Palenque
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573 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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los gatos, ca
Reviewed 4 weeks ago

This hotel is located down a cobblestone tree lined street away from the concrete and cars of modern Palenque. It's near three restaurants that offer different types of food, and the bus station is at the end of the street. Pool is small but refreshing. Staff does not all speak English but they try to be helpful. Room was large...

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Helpful?
Thank callaw
Dallas, Texas
Reviewed 19 March 2017 via mobile

We booked the hotel based on the tripadvisor ranking and reviews and what a disappointment! Rooms and bathroom were very dark. There was only 1 light in the bathroom and it was very soft (I couldn't even shave because I couldn't see my face clearly). The linens were, clearly, white once but they are yellowish now. If you are going...

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1Thank tgandmo
hotelchablis, Gerente at Hotel Chablis Palenque, responded to this review

Dear tgandmo, We are sorry for not achieving your expectations. Today we started to verify the lights in order to accomplished a correct illumitation in the room. Also we begun to revise the quality of the linen, and to remove the ones that are not matching our high standards. Our apologies, hoping to attend you in the near future.

Reviewed 26 February 2017 via mobile

Hotel does what it says on the tin, however if you are staying for one night, go for a hostel. For the price, really not worth it. Poor service for breakfast and in the bar, definitely not service with a smile. Stayed in much nicer and cheaper hostel in Mexico.

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Thank william s
Reviewed 24 February 2017 via mobile

The hotel was great and with a fair price. I've really enjoyed the breakfast, very nice. The location is good and the bedrooms are proper and have a lot of space. The pool area is good anytime and you can have drinks by the pool.

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Thank Sarah A
Santa Rosa, California
Reviewed 22 February 2017

We were very happy with the service and room. It was affordable, clean and had charm too. The price is quite affordable for what you get and the attention to detail. AC worked great, windows also opened, and the staff was quite helpful in getting us a tour to Yaxchilan - which, imo, is a must if you are this...

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1Thank GneissDay
Europe
Reviewed 6 February 2017

We stayed at this hotel for 2 nights. We had room only so cannot comment on the breakfast or anything else for that matter. The hotel has its own parking which is a big plus. We however did not know this and when we were checking in, they asked us if we had a car, since they need to register...

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Thank nics77
Texas
Reviewed 30 January 2017

We had a great experience at this hotel. The staff was pleasant and accommodating. Our room was big and very comfortable. The A/C worked great, the bed was comfortable and there was a good shower with great pressure and hot water. We stayed for 2 days and it was wonderful to awaken to the sounds of the parrots in the...

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Thank Mary Anne P
Zagreb
Reviewed 25 January 2017

The hotel is in excellent shape, looking nice, well mantained and clean. The room was comfortable and spacious, the pool nice, prices at the bar very reasonable, especially drink during happy hour(s). The great thing is that the hotel is within walking distance from the bus terminal, where also colectivos to the archeological site can be taken. The only missing...

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Thank Snica
Long Jetty
Reviewed 22 January 2017 via mobile

This hotel offered a great location with friendly staff and a comfortable room. The hotel was of an evening with vehicle traffic and construction from 7am. The hotel provided a good breakfast with reasonable pool setting after venturing to the ruins.

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Thank Tim L
Mexico
Reviewed 9 January 2017 via mobile

Very basic clean rooms, booked through interjet and got American breakfast incl (bad coffee), be very specific in restaurant - it's very mediocre (scrambled eggs with sausage means cut up hotdog in your eggs, Alfredo sauce means white sauce with carrots & mushrooms sautéed into the sauce). Staff are nice but not very helpful, pool was clean. Only 10 min...

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Helpful?
Thank MexChilanga

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Warm and relaxing hotel with 51 comfortable rooms, located in the Canada area, the only ecourbanistic area in the State of Chiapas, with big trees and singing birds, 500 m from the bus terminal, 1000 m from the city center, and 8 Km from the archaeological site of Palenque. Our rooms are equipped with minisplit, screen 32" with cable TV, telephone, ceiling fan, free Wi-Fi, hair dryer, safe, iron and ironing board, private bathroom and amenities. ... more   less 

Additional Information about Hotel Chablis Palenque

Address: Merle Green No 7 | Centro Eco-Turistico La Cañada, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: RM233 - RM370 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Chablis Palenque 2*
Number of rooms: 51
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Also Known As:
Chablis Hotel Palenque
Hotel Style:
#2 Family Hotel in Palenque
#2 Romantic Hotel in Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chablis Palenque staff and other travellers.
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Questions? Get answers from Hotel Chablis Palenque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked being on the 2nd floor, but there are no elevators for those that do mind stairs.”
GneissDay, 22 Feb 2017 | Read review
“We stayed in a room facing the pool and it was great.”
leonidasp480, 29 Jan 2017 | Read review
“Virtual floor for easy access”
msf829, 8 Jan 2017 | Read review
“choose a room away from a street view as it can be noisy”
LuisBricksoul, 4 Dec 2016 | Read review
“All rroms appear to have merit”
NZMDProf, 5 Aug 2016 | Read review
5 of 5