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Mount Richmond Hotel

152 reviews
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Traveller (42)
Room & Suite (14)
Dining (7)
Overview
  • Excellent14%
  • Very good30%
  • Average25%
  • Poor16%
  • Terrible15%
Travellers talk about
Internet
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Business Centre
Laundry Service
4.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (152)Write a Review
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All reviewscreaky floorsincluded continental breakfastroom was cleanspa poolconferencepumpmotorway
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1 - 5 of 144 reviews
Reviewed 5 weeks ago via mobile

The hotel was a nice rest after a 12 hour flight. The breakfast was pretty good too! Air conditioning and heating is provided in the rooms. Clean linen and rooms, the bathroom is also clean. All in all, great value. Parking can be a little...More

Thank CatG99901
Reviewed 22 October 2017

Huge bed, however not much room for anything else. Bar fridge supplied but did not have a freezer section in it. No lift, had to take all my stuff up two flights of stairs. Location easy to find. Plenty of parking available off road. Reception...More

Thank Lynda F
Response from GarethJ2, General Manager at Mount Richmond HotelResponded 24 October 2017

Thank you for staying with us Lynda and for taking the time to provide your feedback

Reviewed 13 October 2017 via mobile

I had booked this room online through Agoda, there was a system issue with Agoda where I was charged for two rooms, the receptionist Mere was helpful in advising me to contact Agoda nz, to amend my booking to which I am still awaiting the...More

Thank Aimee-Leigh R
Response from GarethJ2, General Manager at Mount Richmond HotelResponded 19 October 2017

Thank you for your custom and detailed feedback Aimee-Leigh. You provide an invaluable insight from our guests perspective and I apolagise for the issues you exerienced with your room. Please do let us know of any such issues at the time of your stay as...More

Reviewed 13 October 2017 via mobile

Very disappointed, advertised as 4 stars well no way. Sloppy service, dirty rooms and over rated. Cleaners do not vacuum corners or behind the door, bathroom was shocking, room needed maintenance and who put the silver foil air duct through the middle of the room....More

Thank Christopher3008
Response from GarethJ2, General Manager at Mount Richmond HotelResponded 19 October 2017

In the next two weeks we will have completed the current stage of room renovations, all will have new LED lighting, be painted throughout, have tiled bathrooms and all new fittings. In addition to the room upgrades in the last 2 months alone we have...More

Reviewed 7 October 2017 via mobile

Friendly staff very clean room and spa pool clean and accessible my only criticism would be how difficult to arrange room service for food. The cleanliness and friendliness of staff rates higher than four star wonderful place to stayMore

Thank Christine B
Response from GarethJ2, General Manager at Mount Richmond HotelResponded 10 October 2017

Thank you for choosing to stay with us Christine. We have just had a brand new phone system installed but there have been a few initial teething problems. My apollagies for the inconvenience caused but this new system is the latest available and will offer...More

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Traveller (42)
Room & Suite (14)
Dining (7)
Pool & Beach (4)
Hotel & Grounds (45)
Bathroom (5)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$86 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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