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BEST WESTERN Ellerslie International

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BEST WESTERN Ellerslie International
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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
San Francisco, California
Reviewed 3 days ago NEW

A nice place to stay if you are driving and not familiar with driving on the left side of the road. The train station to downtown is a mile away -- we drove to the train station because of the rain and parked a block away. The motel is located in a quite area and I was able to practice...

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Helpful?
Thank Bill B
Christchurch, Canterbury, New Zealand
Reviewed 1 week ago

Stayed here 3 nights and the room was quiet, very clean and tidy. Bed was comfortable and everything you need. Shower had great pressure. Staff friendly and obliging. Would recommend. Some rooms have kitchens, the one I stayed in did not.

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Helpful?
Thank Lynne B
Northland
Reviewed 3 weeks ago via mobile

Wouldn't come here again for a conference. I found them very unaccommodating. I am used to people trying to make the customer's life easy but this wasn't the case at all for this location! Buyer beware.

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Helpful?
Thank RowsyLizard
EIMI1, Manager at BEST WESTERN Ellerslie International, responded to this review

Good afternoon, We were very disappointed to read your feedback. We are a highly experienced and committed team whose number one priority is delivering superior customer service; so we are very unhappy to hear you were not satisfied with our service. While we realise it's too late to rectify your perception of us; as your TripAdvisor comment is the only...

Geelong, Australia
Reviewed 3 weeks ago via mobile

Took a little bit to check in. No allocated car park. Parks near our room were filled with rental cars being washed for next day hire. Upstairs room, luggage, no lift. Restaurant meal was nice, but, meals came out at different times. Room was spacious and very comfortable

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Helpful?
Thank Sueleebrady
Auckland, New Zealand
Reviewed 3 weeks ago

Stayed recently for one night in a one bedroom unit to be close to hospital. So handy. Easy to find. Staff so friendly and helpful. Apparently we were in one of the older units but it was lovely. Beautifully clean. We were very impressed. Will be staying again.

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Helpful?
Thank MrsCriggles
EIMI1, Manager at BEST WESTERN Ellerslie International, responded to this review

Thank you so much for your feedback; we hope to see you again soon.

Nelson, New Zealand
Reviewed 4 weeks ago

Stayed here recently, just for the one night. Although the room was one of the older units, it was still clean and had everything I needed. Great shower with fantastic pressure and nice and hot. Friendly & helpful staff at reception. Reasonably handy for what I needed. The newer units are fitted out really nicely as well.

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Helpful?
Thank LeanneFrog
EIMI1, Manager at BEST WESTERN Ellerslie International, responded to this review

Good afternoon, Thank you for taking the time to post feedback about your stay with us; we are very happy you enjoyed your stay.

Blenheim, New Zealand
Reviewed 4 weeks ago via mobile

Stayed here on 2 different occasions in the last week. Reception very friendly and efficient. I found the rooms very average. Mine looked nothing like the photos on the site. One of the rooms the windows are broken and don't close at all... room 15 is very noisy and needs blackout curtains from the night lights. Showers are awesome tho...

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Thank jkempy
Wellington, New Zealand
Reviewed 10 January 2017

When we checked in we received a free upgrade to a suite, so our stay certainly started well! This hotel is in a great location, just off the motorway, which was great as we were going to an event at Mount Smart. The room was clean, well appointed, and the bed was just so comfortable. They have a restaurant for...

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Helpful?
Thank Rick M
Pago Pago, American Samoa
Reviewed 31 December 2016

I was very satisfied with all the service at BW Ellerslie International, the other BW did not accept the awards point, but these guys were nice enough to let us book with them, our experience was unique and satisfying for new comers to New Zealand..

Review collected in partnership with Best Western
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Helpful?
Thank Smith L
Hamilton, New Zealand
Reviewed 8 December 2016

Stayed here for a day . A nice hotel , quick check in . We got a room in front and parked our car outside . Free parking . Room is small but spacious with television , free channels , remote , air conditioning. Kitchen with cooking amenities including utensils , glasses , cups , tea and coffee free facility...

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Helpful?
Thank MAILRIQ

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern, comfortable Auckland accommodation featuring: fully air-conditioned rooms, 50+ SKY TV, WiFi Internet, outdoor heated pool, on site in-house car rental, restaurant and bar, and conference facilities. We offer a range of different room types and affordable rates, as well as special deals to suit any traveller. Our central location makes us the ideal place to stay when you're travelling to Auckland. ... more   less 

Additional Information about BEST WESTERN Ellerslie International

Address: 2 Wilkinson Road, Ellerslie 1060, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: RM544 - RM748 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Ellerslie International 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Auckland
Auckland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ellerslie International staff and other travellers.
1 question
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san francisco
over a year ago

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Questions? Get answers from BEST WESTERN Ellerslie International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very little traffic noise. Obviously the newer units are more modern, but the older units are fine.”
 of 5 bubbles LeanneFrog, 22 Jan 2017 | Read review
“The restaurant food is generally o.k. but quality of cooking can vary”
 of 5 bubbles uncleremus2016, 26 Nov 2016 | Read review
“It is on a busy street so try to avoid facing the traffic.”
 of 5 bubbles pamncraig, 12 Oct 2016 | Read review
“Enjoyed the large spa room, ground floor with parking at the door. Back room away from the road.”
 of 5 bubbles Ajplus3, 30 Sep 2016 | Read review
“Quiet for its position right next to main roads.”
 of 5 bubbles DennisF833, 23 Sep 2016 | Read review
5 of 5