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Parklane Motor Lodge

04/06/2017 05/06/2017
1 room 2 adults 0 children
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 4 weeks ago via mobile

We stayed for the one night. The room was clean and well supplied for our needs. A couple of lights not working but over all fine. Very friendly staff at reception. They were happy to change our room to accommodate 2 adults and a child and the reduced the rate accordingly.

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Thank Jo B
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Morning Jo Thanks for taking the time to post your review......those dreaded light bulb changes, lol! Look forward to seeing you all again soon.

Reviewed 4 weeks ago

We are a family of 5, and were stuck in Auckland for 2 weeks. Parklane Motor Inn was great for us. We had use of adjoining rooms, and a fully functioning kitchen to use. It is close enough to town, and there are bus stops close by.

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Thank Adam J
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thanks Adam - you and yours were a delight to host :-)

Taupo, New Zealand
Reviewed 2 April 2017

Four of us stayed at this accommodation for the Bruce Springsteen show. To its credit we were provided with a minicab for transport to and from the venue. However accommodation and service left a lot to be desired. Prior to arriving I had nil response to my emails. Bathroom had tape all over floor - some lifting - to warn...

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Thank evwhite2014
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thanks for taking the time to write up your review. I would be extremely disappointed in my team if your emails were ignored - that is basic Hospitality 101 and it seems, from your review, that this type of service continued whilst you were our guest. Definitely not good enough!! Regarding your description of the bathroom - I can only...

Palmerston North, New Zealand
Reviewed 23 March 2017 via mobile

We booked two nights for an executive unit well in advance. Also when booking I emailed re my concern about the cleanliness that some reviews had committed. I was told that if I wasn't happy that I would get a free night. On our arrival we were given the key to our room....after a few minutes I realised that the...

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Thank Rachel H
Jan T, Manager at Parklane Motor Lodge, responded to this review

MOTELS BEWARE - it is my opinion that Rachel is a professional whinger. The full story - to which Rachel is very much aware is as follows: Rachel wanted to book at Parklane so sent an email with this regard. Her pre cursor was that she was concerned about reviews she had read and that she was very fussy about...

Melbourne, Australia
Reviewed 21 March 2017

It is not so great in terms of comfort as the beds are not so good. The Air-con was not working so they arranged a fan for me. It has a bit interesting castle like look from outside. Okay to stay overnight. Having said that, it is easily accessible and has few nice restaurants at walkable distance. Location is peaceful....

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Helpful?
Thank Sach15
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for taking timeout of your day to pop up a review for Parklane Motor Lodge. We love the unique look of the Motel - and are working hard to replace items over a mid to long term plan. Continental breakfast is offered onsite and we also have a partner restaurant across the road who does all of our...

Timaru, New Zealand
Reviewed 12 February 2017

This could be a really great place to stay. There is plenty of room and the pool makes the location very inviting. The interior is in need of some serious updates. First of all basic things like checking light bulbs ensuring that they are working would be a great start, then updating the television (even the Veon from the Warehouse...

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Thank Keilisi F
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for your proactive review - thoughtful and on point. Be assured that we will be working towards some of those features you have mentioned and hope to see you back :-)

Reviewed 9 February 2017

Service at reception was good. Room smelt musty. No telephone in the room! Cleanliness.... could be better. Construction happening next to Motel!!! Apartments. Woke in the morning and the toilet had a leak. Will not be going there again unless necessary.

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Thank Tina M
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Tina Whilst the neighbouring construction has been a "thorn in our side" it is the nature of urban development here in Auckland. With regard to the other issues you experienced as our guest - we would happily have found an alternative room if you informed us at the time - particularly with regard to cleanliness of a room. This...

Tauranga, New Zealand
Reviewed 6 February 2017 via mobile

My husband and I were impressed with the customer service we received from our first contact by phone to the time we checked out. The staff went above and beyond to help us with any concerns and with helping us sort our public transportation to/from the NFL nines. The hotel manager (Jan) is a true gem!! She is a ray...

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Thank Brandywine31
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Awww - shucks!! You must have caught me on a good day :-) All jokes aside - I believe you get back what you put out so it was certainly our pleasure to host you both. Loved the League tops and your enthusiasm!!

nz
Reviewed 4 February 2017

The new owners need to act a lot faster to turn their game around, otherwise, it will only make a greater damage to the motel's reputation. We booked this motel as it is close to the ASB Show Ground. Sadly, the place did not deliver the value for money in other aspects apart from location. Hope the new owners get...

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Thank travelearnz
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thanks for taking the time to write up your review. We appreciate that guests do not see the re-plumb & wiring work. They may not even appreciate the new "tamper proof" smoke detectors in every area of the Motel, installed fire safety equipment - including safety exit lights and roof sealants that took 6mths. Safety of our guests is paramount...

Gold Coast
Reviewed 8 January 2017

Sad to see how run-down this motel has become. Last stayed 2 years ago in the same unit and what a let down. Carpets should have been replaced long ago together with everything else in the unit. Too many things need to be done to list here. Shame to be charged rates for 4 stars when you receive only a...

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Helpful?
Thank DannyD2009
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Good morning Danny Thanks for taking the time to post your review of Parklane Motor Lodge. Having taken over Management in May 2016 we have been committed to improving OVERALL guest experiences. We appreciate that guests may not see the improved plumbing, re-gibbing, electrical, health, safety or R&M improvements but we expect that there would be some aesthetic improvements that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Epsom
Price Range: RM495 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Parklane Motor Lodge 2.5*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were ground floor and our rooms were shielded from noise created by the busy Greenlane Rd.”
evwhite2014, 1 Apr 2017 | Read review
“Try to get rear end rooms rather than the front. They are quieter.”
Sach15, 20 Mar 2017 | Read review
“Room by the pool ideal as view on top floors are blocked by construction”
, 8 Feb 2017 | Read review
“The massive skylight, deck and normal size spa were good”
tooktheredpill, 19 Nov 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
Whakaue, 28 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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