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Mercure Canberra

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Mercure Canberra
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1,635 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
Melbourne
Reviewed 2 weeks ago

We enjoyed our stay, the building was old and needed some minor facelifts and paint to common areas of accommodation wings. We wanted to visit the War Memorial, which is within a few minutes walk. Our balcony was rife with bird droppings and dead Christmas Beetles, the interior of the room was excellent in cleanliness and presentation. The main reason...

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Helpful?
1Thank Phil-n-Elly
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Phil-n-Elly, thanks for letting us know about your stay. I am sorry to hear that you were disappointed with the cost of paying for parking at the hotel. Historically we did not have the car park secured with the fences and boom gates, which sadly meant a lot of people who were not guests were parking in our car...

Sydney, Australia
Reviewed 2 weeks ago

There was a group in Canberra for a concert and the rooms were packed with extra people with sleeping bags. Unfortunately they partied late into the night and set the fire alarm off at 2am which was not very restful. The hotel should have monitored the noise and partying a bit better for the sake of all guests.

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Helpful?
1Thank howardspencer54
Patina F, General Manager at Mercure Canberra, responded to this review

Dear howardspencer54, thanks so much for letting us know about your stay. I'm delighted to hear that you enjoyed your breakfast, but do apologize that we had some other guests who disrupted your stay. We look forward to welcoming you back again soon. Kind Regards Patina Farnham General Manager Mercure Canberra

Wallaga Lake
Reviewed 3 weeks ago

Overall very good as usual. The parking has become a bit of a pain in the neck. I preferred it when it was free to guests of course. I understand the need to limit the access but I think that guests should have parking availability as part of the stay. Is the ultimate plan to lease out the parking area...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Marshall B
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Marshall B, thank you for sharing your great feedback with us. Please rest assured we have no intention of leasing out the car park. The decision to install fencing and boom gates was to protect the parking for our in house guests to ensure they always have a place to park. Unfortunately this does come at a cost to...

Adelaide, Australia
Reviewed 3 weeks ago

Accommodation in a standard room was adequate, without being exceptional. Noise at times was intrusive, both from other guests slamming doors or walking down the corridor and from unidentified mechanical noise at night. Superior rooms were better located in a nicer part of the hotel facing the inner courtyard. The TV remote was frustrating to say the least. Breakfast was...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Emanuel012
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Emanuel012, thank you for taking the time to share your feedback with us. I'm pleased to see that overall you enjoyed the hotel, but do apologize for those aspects of your stay that we do need to improve on. Whilst it's disappointing to know that it wasn't a perfect stay it is always helpful to hear how we can...

Melbourne, Australia
Reviewed 3 weeks ago

Arrived to a lovely low profile hotel with a Windsor Melbourne feel of yesteryear how refreshing. So few left in Australia so what a gem! Particularly loved and enjoyed sitting in entry area very English what a pleasant surprise. Great location only 1k easy walk to Canberra Central shopping precinct with all department stores needed including Myer and David Jones...

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Helpful?
1Thank lperrysm
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Lorraine, thank you so much for your lovely feedback. I have shared your kind words with Dawson, who is a great asset to our team. Our owner is fantastic in keeping the hotel as it is, and chooses to ensure it retains its beautiful charm and history, which is great news for us all! We look forward to seeing...

St Marys, Australia
Reviewed 3 weeks ago

We enjoyed quiet old world charm of this hotel. The room was excellent spacious clean with a pleasant view overlooking manicured gardenx of the courtyard. Late arrival following 3 hour drive meant that going into central Canberra for dinner was not appealing. Flavours the in house finedining restaurant filled solved theproblem. 2 course or 3 course fixed price with matching...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Bruce K
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Bruce K, thank you for letting us know about your stay. Not only are we delighted to see that you had such a great stay, but also to hear that we are your new preferred hotel when staying in Canberra! See you again soon. Kind Regards Patina Farnham General Manager Mercure Canberra

Reviewed 3 weeks ago via mobile

Enjoyed a night here on our way through to Sydney. Very friendly greeting, excellent free parking onsite, dated decor but rooms were clean and tidy and well equipped. Comfy bed and pillows. Beautiful grounds and nice outdoor dining option. Ate breakfast there and it was quite average but adequate.

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Helpful?
1Thank SuCurrie
Patina F, General Manager at Mercure Canberra, responded to this review

Dear SuCurrie, thank you for taking the time to tell us about your stay. I'm pleased to see that you enjoyed the hotel, and will talk to the team about how we can continue to improve the breakfast on offer. We look forward to serving you again in the future. Sincerely, Patina Farnham General Manager Mercure Canberra

Reviewed 3 weeks ago

From the time we arrived & were checked in by Karen; we were more than surprised. For a well known hotel brand to have 'pet friendly' rooms available was one out of the box & we really appreciated that. The room was spacious & comfortable with a king bed, there was even a grass area for the dog. The breakfast...

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Helpful?
1Thank Frank B
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Frank B, thanks so much for your great feedback. We are delighted to hear that we surprised you, in a good way of course! We look forward to welcoming you and your dog back soon. Kind Regards Patina Farnham General Manager Mercure Canberra

Sydney, Australia
Reviewed 3 weeks ago

I love staying in this heritage property. The rooms are large and generally well appointed. Beautiful gardens and a comfortable lounge area. Breakfast is in the conservatory which is a lovely way to start the day. I'm not wrapped in the modernised bar/bistro but the food is good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Cass P
Patina F, General Manager at Mercure Canberra, responded to this review

Dear Cass P, thanks for sharing your feedback with us. I'm delighted to hear that you enjoyed your stay and appreciated our beautiful gardens. We look forward to welcoming you back again soon! Kind Regards Patina Farnham General Manager Mercure Canberra

Vilamoura, Portugal
Reviewed 3 weeks ago

Elderly hotel that could do with a re-fresh and dusting ( too many cobwebs !). Location is good though, both for visiting and parking. Service is friendly. Overall not a bad place to stay and good value for money.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ianandana
Patina F, General Manager at Mercure Canberra, responded to this review

Dear ianandana, Thank you for sharing your feedback with us. I'm sorry to hear that the cleaning was not to standard and will share your feedback with our housekeeping team. We do hope to have an opportunity to serve you better in the future. Sincerely, Patina Farnham General Manager Mercure Canberra

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Mercure Canberra, a part of Canberra's history Originally known as the Hotel Ainslie, Mercure Canberra was built to provide accommodation for public servants relocating to Canberra to support the transfer of the Commonwealth Parliament. It is one of eight remaining government built hotels or hostels from Canberra's first stage of development in the 1920s and is listed in the Register of the National Estate. Mercure Canberra is historically significant for its important role in the development of North Canberra and the forging of its community identity. While maintaining many original features, the hotel embraces the need for 21st century comforts to ensure you feel welcome and have an enjoyable stay. Our 129 guest rooms are well appointed and have been decorated in keeping with the heritage style of the building. Our Standard rooms are located in the Heritage wing, with the layout and style of room not changing from the hotels' original days. For those looking for a more modern layout, you may wish to select one of our Superior or Deluxe Loft rooms in the newer part of the building. Our guests have the option to dine at our onsite Courtyard Restaurant serving modern Australian cuisine in the evening and a choice of Continental or Buffet breakfast in the morning. Those looking for a more casual dining experience can enjoy Bistro style meals from our Olims Bar & Bistro, a favourite spot for hotel guests and locals to mingle, serving Craft Beers & Cider from our very own Lovedale Brewery Our location is ideal. 600m from the Australian War Memorial commemorating those who serve our country, both past and present. Most of Canberra's National Attractions are within 10 minutes' drive from the hotel and the CBD is and easy 10 minute walk away and offers a wide range of cafes, bars and restaurants, as well as shops and a Dendy Movie Cinema. Our team at Mercure Canberra look forward to making you feel welcome when you plan your next stay in beautiful Canberra, Australia ... more   less 

Additional Information about Mercure Canberra

Address: Corner of Ainslie and Limestone Avenue, Canberra 2612, Australia (Formerly Olims Hotel Canberra An All Seasons Hotel)
Region: Australia > Australian Capital Territory > Canberra
Price Range: RM393 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Canberra 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mercure Canberra Hotel Canberra
All Seasons Canberra
Canberra All Seasons
Hotel Style:
#7 Romantic Hotel in Canberra
#7 Family Hotel in Canberra
#10 Business Hotel in Canberra
#18 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Canberra staff and other travellers.
12 questions
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Questions? Get answers from Mercure Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loft apartment if possible”
 of 5 bubbles B5767RVjohnp, 14 Feb 2017 | Read review
“I believe all rooms have recently been refurbished”
 of 5 bubbles jimw255, 12 Feb 2017 | Read review
“Check it out on arrival before you commit fully.”
 of 5 bubbles Phil-n-Elly, 1 Feb 2017 | Read review
“Highly recommend if travelling with a 4 legged friend”
 of 5 bubbles frankbT5343QR, 26 Jan 2017 | Read review
“No idea. Just make sure you don't get Room 117.”
 of 5 bubbles cono2016, 21 Jan 2017 | Read review
5 of 5