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Mantra on Northbourne Canberra

1,658 reviews
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Traveller (116)
Room & Suite (95)
Dining (12)
Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,658)Write a Review
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1,650 results
Traveller rating
466
676
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101
70
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466
676
337
101
70
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All reviewsgreat locationone bedroom apartmentwalking distancecentral locationbusiness tripgood sizewashing machine and dryercar parkingan upgradepleasant stayshort staybuffet breakfastwar memorialmanorbraddoncbdsauna
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11 - 15 of 1,650 reviews
Reviewed 6 days ago

Service was great and the staff was lovely, but the rooms were filthy, there was toothpaste splatter from the previous tenant, filth and mould in all corners / edges, the tv remote had a visibly thick layer of filth on it, the mattress smelt musty....More

Review collected in partnership with this hotel
Thank benjaminy2018
Response from AlanaFriend, Manager at Mantra on Northbourne CanberraResponded 3 days ago

Dear benjaminy2018, Thank you for taking the time to share feedback on your stay with us. It is lovely to hear to team provided great service, but I am disappointed we have had short fallings in other areas of your stay. This review will be...More

Reviewed 1 week ago

Dirty pool with chipped tiles and mould. Bandaids all around the pool with broken ladder. Dirty rooms,bathroom was dirty. They couldn't accommodate 2 families together in the restaurant saying the tables were reserved yet we stayed in there till close and nobody even used those...More

Review collected in partnership with this hotel
Thank 906des
Response from AlanaFriend, Manager at Mantra on Northbourne CanberraResponded 1 week ago

Dear 906des, Thank you for taking the time to review your recent experience with us at Mantra on Northbourne. We are very sorry to hear you did not enjoy your experience. In regards to the comments on the cleanliness of the pool, we do carry...More

Reviewed 1 week ago

Clean and tidy, walking distance to city centre, restaurants, etc. Building is outdated and in need of a face lift. Price didn't include parking ($15/night) which we weren't informed of until checking out.More

Review collected in partnership with this hotel
Thank maria2292018
Response from AlanaFriend, Manager at Mantra on Northbourne CanberraResponded 1 week ago

Dear maria2292018, Thank your for sharing comments on your recent stay. It is great to hear you enjoyed our great location and our facilities were clean and tidy. Our car parking is an additional price due to being subject to availability. I am sorry this...More

Reviewed 1 week ago

Young unprofessional staff members that charge you for extra's that you had never asked for. Always check your statement before leaving. Rooms could use an upgrade as old couches, bathroom and kitchen area. Bar staff are excellent though.More

Review collected in partnership with this hotel
Thank fordfairlane15
Response from AlanaFriend, Manager at Mantra on Northbourne CanberraResponded 1 week ago

Dear fordfairlane15, Thank you for taking the time to review your experience with us at the Mantra on Northbourne. We are pleased to hear you enjoyed our experience in our Stock Kitchen & Bar. The charge which mentioned in your comment was correctly charged and...More

Reviewed 1 week ago

Stayed here twice recently. Not a bad hotel! Some of the rooms are a little bit dated (bathrooms especially) and could use a little love. Internet was a bit wacky and kept cutting out ... but didn't cause me a huge issue. Breakfast expensive, but...More

Thank James P
Response from AlanaFriend, Manager at Mantra on Northbourne CanberraResponded 1 week ago

Dear James P, Thank you for taking the time to comment on your recent experience. We are so pleased to hear you have come back for a second visit. We are currently in the process of updating our rooms, with a schedule in place to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$99 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Canberra
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$99 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Canberra
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (116)
Room & Suite (95)
Dining (12)
Pool & Beach (5)
Hotel & Grounds (70)
Bathroom (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nileshni N
27 December 2017|
AnswerShow all 2 answers
Response from Danielle L | Reviewed this property |
Sorry I don’t know, I assume so.
0
Votes
redsarahdaisy
14 May 2016|
AnswerShow all 4 answers
Response from Tam94M | Reviewed this property |
Sorry, I mean unusually.
0
Votes
casual0bserver
19 October 2015|
Answer
Response from andrewlockie | Property representative |
Hi casual0bserver, Of course, that would be fine to invite guests to join you. There should be plenty of towels in the pool area....any questions please just ask our friendly Team:). Kind regards, Andrew General... More
0
Votes
Room Tips
"Ask for a view."
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"The side facing rooms are generally best for a quiet stay however the low side floors are noisy with delivery..."
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"As there were a few of us, we asked for adjoining rooms. This worked well."
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"High floor as it is next to Northbourne Ave so can be noisy"
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