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Parklands Hotel & Apartments

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Parklands Hotel & Apartments
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271 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Townsville, Australia
Reviewed 5 days ago NEW

My husband and I stayed in a one bedroom apartment for 2 nights. The room was spacious, clean and tastefully decorated. Secure underground parking is included. We had everything we needed including a washing machine and dishwasher. The staff were friendly and helpful. We noticed a leak in both the washing machine and dishwasher which were fixed immediately by the...

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Thank deborahhutcheson
Sydney, Australia
Reviewed 2 weeks ago via mobile

We only stayed here for a night and one night was enough!! After a very rude and unwelcoming arrival from the Manager (we accessed the car park entrance without checking in first)... we checked into the 3 bedroom family room. The room was spacious, the indoor pool was warm and fairly big for a hotel pool. Unfortunately the bathroom was...

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Thank moiram198
Brisbane, Australia
Reviewed 3 weeks ago

The people at Parklands are all very nice, which is a positive. However, there are a number of negatives: 1. I stayed for 9 nights for business purposes in February 2017. Whilst my towels were changed when I requested this, at no time did any cleaning staff actually touch the bed! Not even to straighten the sheets and blankets! I've...

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Thank Rene K
bairnsdale
Reviewed 3 weeks ago

Stayed at parkland for 4 days and it was sensational, the property is beautiful, the rooms are great and roomy,the bathrooms are clean and the beds are comfy, the balconys are a very welcoming extra,we loved the place and will definatley stay again, then theres the front desk, the guy is one of the nicest people ive met, always smiling...

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Thank sharon070Bairnsdale
Australia
Reviewed 4 weeks ago via mobile

Staff, on the couple of occasions we used them were very co. Operative. This was our 2nd visit and we will go back again. If I had one small complaint it is the lack of cooking utensils to cook anything but basic.Australia bobjay

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Thank AustralaiBobjay
Canberra, Australia
Reviewed 14 February 2017

Parklands hotel/apartments is one of Canberra's older accommodations, but we found it comfortable, clean, and easy to find. We stayed for a week in a 3-bed room, and found the extra bed quite useful for sorting our belongings. Although the carpet and some fittings were a bit tired, the amenities (including a microwave oven) were quite adequate. If we opted...

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Thank mikebarie
Sydney, Australia
Reviewed 14 February 2017

It all started with the booking. I booked one night through Expedia and then went to book another night but rang the hotel first to ensure we could stay in the same room. No problem! They would wait for booking to come through and book me in. Oh dear! This did not happen. We spent approx 1 hr trying to...

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Helpful?
Thank Catherine D
Jason I, Manager at Parklands Hotel & Apartments, responded to this review

HI Catherine, Thank you for your feedback. Prior to reading this I was made aware of the issues you faced with your reservation and your stay. In the first instance I would like to sincerely and unreservedly apologise for the inconvenience and distress this caused you. The issues highlighted a clear gap in our staff training that I have since...

Reviewed 6 February 2017 via mobile

As a family with a young child we were shocked at the hotel's smoking policy. Although many no smoking signs were located all throughout the courtyard, we were unable to open our door without smoke wofting into our room. We were relocated into another room, however the staff and management were highly unprofessional with their dealings with our complaint. We...

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1Thank bpreview1
MsCarolSinclair, Manager at Parklands Hotel & Apartments, responded to this review

Thank you for your feedback. As you will be aware Paklands Hotel is non-smoking in all rooms. One way to ensure people follow those rules is by providing a designated undercover outdoor smoking area that meets the ACT Government guidelines. At Parklands this is on the upper balcony at the rear of the building (all the lower courtyard is non-smoking)....

Melbourne, Australia
Reviewed 3 February 2017

Booked room going on the website, which was a queen size apartment, we were given a queen suite, that does not include what the apartment was advertised as. Management resistant to our complaint until proven to them, after that refunded us and we found accommodation much better less per night , and closer to Canberra.

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1Thank manleyhelen9
London, United Kingdom
Reviewed 30 January 2017

The Parklands is a little dated but having said that the room was clean and comfortable. The staff were very friendly and helpful. The fan in the bathroom made a lot of noise. Overall good value for money and a good place to stay for a short trip to Canberra. Family stay in Canberra lots to see and do.

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1Thank johnaallen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
DICKSON PARKLANDS. WHERE HOME MEETS HOTEL Just because you're away, doesn't mean you can't have all the comforts of home. Stay with us and enjoy the space and freedom of apartment living with all the best bits of a hotel. Not only that, but we're super close to the Canberra city and a short stroll to Dickson. Sound good? We think so too. ... more   less 

Additional Information about Parklands Hotel & Apartments

Address: 6 Hawdon Pl | Dickson, Canberra 2602, Australia (Formerly Dickson Parklands Hotel & Apartments)
Region: Australia > Australian Capital Territory > Canberra
Price Range: RM462 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Parklands Hotel & Apartments 3.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Dickson
Best Western Canberra
Canberra Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Parklands Hotel & Apartments staff and other travellers.
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Questions? Get answers from Parklands Hotel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think most rooms would be good”
 of 5 bubbles Lynette2308, 26 Jan 2017 | Read review
“Get the top floor if you can, we were in the first floor, next time we will get a room with a balcony.”
 of 5 bubbles jayarbe001, 28 Dec 2016 | Read review
“Ask for one that opens onto the courtyard not in a corridor.”
 of 5 bubbles Chris_Haml, 7 Dec 2016 | Read review
“there's a lift to both floors so easy access”
 of 5 bubbles DSDDAB, 21 Nov 2016 | Read review
“Clean, modern, quiet, spot on.”
 of 5 bubbles CraigC1971, 1 Sep 2016 | Read review
5 of 5