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We had a family week away and met family for the holiday this time as its in the middle and as per normal it didnt disappoint. Staff are absolutely amazing and go above and beyond every time we visit. We feel like part of their...More
Thank julie s
Response from fomparpalms, Front Office Manager at Paradise PalmsResponded 6 March 2017
Thank you for taking the time to write a review Julie! So many times it's the happy people we don't hear from in reviews as they are happy and just get on with their lives, so we loved reading your review and have shared it...More
Very disappointed. We stayed in cabin 39 and were only there for 2 nights. It was so bad I actually asked for my money back for the second night so I could go and find alternate accommodation, but they to wanted to charge me a...More
1 Thank Ilona B
Response from fomparpalms, Front Office Manager at Paradise PalmsResponded 31 January 2017
We are sorry to hear how disappointed you were with your stay. As it was your mother who called to let us know of your issues it seems there was some breakdown in communication. We did offer a refund with paying a 1 night fee...More
I will keep this short & sweet. This place needs an upgrade. It appeared to be a place that was once loved, however that was some time ago. Old is one thing, dirty is another. Sadly, this place, along with another one on our trip,...More
We called this hotel after our campsite was rained out and they got us in within an hour. We were wrapped with a dry and warm place to stay.
The room was nothing spectacular, the walls were in desperate need of a re-paint with marks...More
Very friendly staff arrived at 9.30 at night after being turned away from the park next door found the people here to be warm and inviting. Room was well appointed with a lovely view from our balcony perfect for the morning cuppa