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BEST WESTERN Zebra Motel

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158 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Zebra Motel
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Showing 158: English reviews
Reviewed 2 May 2016

The duty manager was exceptional - I turned up grubby, frazzled, and laden with bags and equipment from spending two days working out at a field station. He was so friendly, and informative and kind. When I told him that my phone was broken, he gave me a local map and showed me where to find everything I might want...

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Helpful?
1Thank Helen Teresa E
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Helen, Thank you very much for your lovely feedback. It was a pleasure having your stay with us. We look forward to seeing you again at Best Western Zebra Motel. Kind regards Kylie

Colorado Springs, Colorado
Reviewed 9 April 2016

We arrived late in the evening and had to summon the manager(?) to assist us. He seemed confused since he had been told that all reservations had been checked in. Apparently a new staff person messed up check-in reservations. I was assured that we had a room and it all worked out. We were given a room along the back...

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Helpful?
Thank dahdls
LizKokolakis, Guest Relations Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for your review. We apologise that you experience was not more hassle free we've taken note of the details you've mentioned and will use those for coaching and training purposes for our staff and apologise for any inconvenience to yourselves. We're glad to hear you had a comfortable nights rest in your room and thank you for the...

Sydney, New South Wales, Australia
Reviewed 6 April 2016

At first I was a little taken back. Arriving later in the evening it was a little confronting to see so many people hanging out around the balcony area. The guests were quite loud at an unreasonable time in the carpark, It isn't really the hotels fault. Unfortunately the restaurant was closed as the chef had resigned, this was a...

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Helpful?
Thank Ashley E
LizKokolakis, Guest Relations Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for taking the time to leave your review. First of all we'd love to have you stay with us again to try and exceed your previous experience and expectations. We're really glad to hear you enjoyed the bed. At lot of time and attention was paid to selecting the perfect beds for our motel so we're glad to...

Gold Coast, Australia
Reviewed 1 April 2016

The duty manager has been helpful upon check in. The location is quite convenient, you can walk to central (shops and supermarket, restaurant) within 5 minutes. Room is clean, with Free WIFI!! However the decoration of the room can be better.

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Helpful?
1Thank Inga_Lau
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank your for staying with us. We are glad that you have enjoyed your stay. We are in the process of updating the decor in our rooms. We look forward to seeing you again next time you are travelling through.

Australia
Reviewed 23 March 2016

Rooms are quiet for the location (next to a busy main road) and the staff were helpful and friendly. No shower caps were provided in the bathroom and when I requested one (you can't adjust the large shower head) it was promptly delivered to my room. A late check out was also accommodated. The hand cream dispenser in the bathroom...

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Helpful?
Thank AfricanQueen67
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you very much for your feedback regarding you stay with us. We value all of our guest reviews. We have passed the feedback onto our housekeeping team. We look forward to having you stay with us again, to improve your experience staying here.

Surfers Paradise, Australia
Reviewed 19 March 2016

Recently stayed overnight on business trip. My room had a fantastic bathroom, very modern and the best shower and water pressure i have experienced in a long time. Had a room at back of motel so heard no noise.

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Helpful?
1Thank Ronald353
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Ronald, Thank you for the great feedback. We have recently renovated all our bathrooms, and it is great to hear lovely feedback. We look forward to seeing you next time you travel through Coffs Harbour. Kind regards Kylie

Melbourne, Australia
Reviewed 17 March 2016

Really enjoyed our night. Extremely friendly staff and was made extremely welcome on arrival. We will definetly be returning. We were traveling with a camper trailer and the staff made accommodation for it as well which I thought was very good of them

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1Thank jenniferdeppeler
LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Jennifer Thank you very much for your kind feedback. We are extremely happy to hear that you will be returning to stay with us in the future! We are more than happy to accommodate our guests camper trailers :) We welcome your arrival next time your in Coffs :) Kind regards Liz Kokolakis Guest Service Agent

Pacific Pines, Australia
Reviewed 17 March 2016

We have stayed in this motel a few times. We found the staff helpful and friendly. The rooms are really comfortable and clean. Although the main road seems close we have never been disturbed by road noise. It is a short drive to various eateries plus the motel's own Resturant is right there without driving anywhere. We cant comment on...

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Helpful?
Thank Terri C
LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Terri! Thank you for your amazing review! We are always happy to have you and Norman stay with us often on your trips down to see your son. We are always greeted with chirpy smiles and great conversation and are very happy that you love staying with us on your trips :) We welcome you again and again to...

Roswell, New Mexico
Reviewed 17 March 2016

The staff were friendly and helpful. The bedside reading lamps were inadequate. There was no hair conditioner in the dispenser in the shower, which I didn't realised until AFTER I washed my hair. I expected a bit more for $135 on a week day.

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Helpful?
Thank Anita L
LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Anita Im sorry that you felt your stay was a bit disappointing. With your honest feedback we will take the necessary steps to improve our service as to see that it does not happen again. We hope you chose to stay with us again and give us the chance to make your stay amazing! :) Kind regards Liz Kokolakis...

Frenchs Forest, Australia
Reviewed 13 March 2016

The room was above our expectations. Very nice bathroom, european basin, large and powerful shower head and convenient health and beauty dispensers in shower and bathroom. The room was standard. Cleanliness was overall good. They also provided complimentary free wifi. We would have no hesitation in coming here again.

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Helpful?
1Thank Dean M
LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Hi Dean We are very happy that your stay exceeded your expectations :) Our bathrooms were only renovated last year and yes they are very modern and convenient thank you for appreciating them. We are looking forward to welcoming you into our motel again next time your in Coffs Harbour :) Warmest regards, Liz Kokolakis Guest Service Agent

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located on the southern edge of Coffs CBD and 5 minutes drive to beach and 5 min walk to town, this motel is easily assessible by all. Stay in our room with King beds or maybe a superior family rooms if more than 3 people. Either way, everybody will be looked after by us. ... more   less 

Additional Information about BEST WESTERN Zebra Motel

Address: 27 Grafton St, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: RM378 - RM653 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Zebra Motel 3.5*
Number of rooms: 46
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Also Known As:
Best Western Coffs Harbour
Coffs Harbour Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Zebra Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms upstairs near the back have minimal highway traffic noise”
 of 5 bubbles RobynB43, 19 Oct 2016 | Read review
“Maybe right at back, but probably still noisy .”
 of 5 bubbles 388janinet, 1 Jul 2016 | Read review
“My room was up stairs at the back room 39”
 of 5 bubbles Darren181, 21 Jun 2016 | Read review
“Room at back less susceptible to highway noise.”
  • Good bathroom with splendid shower rose.
  • Very comfortable bed in spotless room
 of 5 bubbles BigTedAustralia, 5 Jun 2016 | Read review
“If you stay here remember your ear plugs.”
 of 5 bubbles bronp58, 18 May 2016 | Read review
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