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Oaks on Castlereagh

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565 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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Melbourne, Australia
Reviewed today NEW

Location was convenient and check in and out was very quick and simple. Furnishings carpets corridors and fittings are very tired but was clean and priced accordingly. OAKs have a well known name and one that can be trusted.

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Helpful?
Thank Alan G
Preston, United Kingdom
Reviewed yesterday NEW

Very good and very clean. Staff particularly helpful and accommodation particularly well equipped. If going back to Australia we would definitely consider staying here again. Only minus point is location which could be better had it been nearer the Harbour. We stayed in lots of different accommodation during our trip and the staff here were the best anywhere. The same...

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Helpful?
Thank Geoff R
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for taking your valued time in providing a wonderful review on your recent stay with us. It's quite encouraging to receive such excellent feedback for our entire team to keep up the good work in delivering high standards of product quality and service. My team and I certainly look forward to welcoming you back on your...

Sydney, Australia
Reviewed 3 days ago NEW

Reasonably clean, weird posters everywhere about the 'rules'. It's obviously a mixed property of residential and accommodation. Some poor man was trying to move his stuff in to a residential flat, and was flat-out refused by the staff there as he hadn't booked a time and didn't 'follow the rules'. I am always wary of any hotel in a major...

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Thank Sutho S
Newcastle, Australia
Reviewed 5 days ago NEW

Friendly staff, clean room with a nice view south to Central, comfortable large bed, great proximity to the CBD, Chinatown. Class act, all round. Would definitely stay again. Parking a bit tricky to find driveway into parking first time but will know for next visit.

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Thank markher
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for your excellent feedback on your recent stay with us. I highly appreciate your positive comments on our convenient location and room comfort, complemented by our excellent customer service standards. We certainly look forward to welcoming you back on your next pleasant stay with us.

Reviewed 6 days ago NEWvia mobile

I stayed in one bedroom apartment suite where is very spacious and made my stay very comfortable. The room is equipped with washing machine, clothes dryers, microwaves, refrigerator, kitchen, televisions in living room and small one in bedroom. I Also staying on 25th floor allow me to enjoy the nice view of Sydney , especially sunrise and sunset. The location...

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Helpful?
Thank CarToon W
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides the utmost convenience when travelling for business. My team and I look forward to welcoming you back on your next pleasant stay with us.

Perth, Australia
Reviewed 1 week ago

We had a double room which was very well appointed and very spacious. The room was also very clean and the hotel had all the amenities. The staff were very friendly and helpful especially Jina Lee. We would definitely stay there again

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2Thank michaelW807AH
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for your wonderful feedback on your stay with us. I am proud to share your comments with Jina and my entire team for providing excellent customer service to ensure every guest has a comfortable and pleasant stay with us. We certainly look forward to welcoming you and your family back on your next visit to Sydney.

Reviewed 1 week ago

Jina Lee is great, she is sweet and nice. The room is beautiful and i have a great staying. The location is great and nice. The price is reasonable and safe. We will certainly come back in the future.

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Helpful?
Thank liang L
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely appreciate your excellent feedback on your recent stay with us. I am proud to share your comments with Jina and my entire team for delivering all their best to complement our great location and room standards. My team and I certainly look forward to welcoming you back on your next pleasant stay with us.

New South Wales, Australia
Reviewed 1 week ago

Our stay was only short but the ease of getting in and out was great. Our room was huge, and extremely clean, no road noise at all. Jina LEE at reception was very helpful and explained where to park and which elevator to catch, and it was not confusing at all. Only a 5min walk to central with only one...

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Helpful?
Thank kroberti
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your wonderful experience on your stay with us. I have shared your feedback with Jina and my entire team for delivering all their best to complement our great location and room standards. We certainly look forward to welcoming you back to a lengthier stay with us.

Reviewed 1 week ago

We stayed here for 1 night, as Sydney was going through a crazy heat wave. We desperately wanted a cheap hotel with air conditioning. Upon arrival parking was hard to find for the hotel, limited parking spots opposite the hotel. We had to drive round many times before finding a parking space. Once we checked in we were given access...

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Helpful?
Thank Zoe F
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing positive feedback on your short stay with us. Our fully furnished, very comfortable, most spacious apartments available in this location at competitive room packages complemented by excellent customer service standards are acknowledged by several guests with excellent reviews for our product and service standards. I apologise for any inconvenience due to sudden lift breakdown...

Gold Coast, Australia
Reviewed 1 week ago

I stayed here with work. It's in an ok location, down towards Central Station, World Square, and close to China Town and the bottom end of George st. It's a popular area with students and Asian tourists and has a lot going on. As for the hotel itself, the building is getting tired. On the floor of my 'room' there...

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Helpful?
Thank TheTravelDad01
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience on your stay with us. I sincerely apologise for discomfort caused due to various issues as mentioned. I have shared your feedback with building maintenance for their attention to uplift maintenance standards in common areas. On the other hand I commend my front desk team for their on-spot action by issuing warning...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: RM682 - RM1,490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very good indeed..Only one very minor critisism. The outer patio door needs fixing to make it shut correctly.”
 of 5 bubbles geoffr635, 23 Feb 2017 | Read review
“Not overlooking the rail line”
 of 5 bubbles suthos, 21 Feb 2017 | Read review
“Get the one bedroom apartment if you can.”
 of 5 bubbles TheTravelDad01, 11 Feb 2017 | Read review
“We stayed in room 11 Ruby very clean and well presented lovely big shower. ”
 of 5 bubbles r2grandsons, 10 Feb 2017 | Read review
“No problem with noise in our room”
  • Good shower, pressure fantastic, hot water when required
  • Sydney Cricket Ground and Football Stadium
  • Past Central Station clock tower is Mascot Airport
  • Looking towards Sydney Cricket Ground and Football Stadium
  • Good shower, pressure fantastic, hot water when required
  • King size bed
  • Chinatown one street away
 of 5 bubbles W4444ZOandrewh, 21 Jan 2017 | Read review
5 of 5