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Oaks on Castlereagh

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521 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Queensland, Australia
Reviewed 9 August 2016 via mobile

The rooms may be dated, but they are spacious enough and the beds are relatively comfortable. The three bedroom price is reasonable in this central location of Sydney. Reception was smooth enough to get in and out of our stay. The balcony on upper levels enjoy a cool breeze however the views are quite dull. Rooms blocked out the noise...

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Helpful?
Thank NQPsych2U
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing valued feedback in regards to our location, room comfort and customer service standards. I have shared your feedback with my entire team to keep up our room and service standards to ensure every guest had comfortable stay with us. I and my team certainly look forward to welcoming you back on your next stay...

Reviewed 4 August 2016

Rooms are basic to say the least, but not basic in cost, we are still here and have asked for the room heating to be repaired twice and its happened , but the repairs dont stick so the system blows cold air constantly .. asked for a room heater .. still waiting... If I could I would move ..but I...

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Helpful?
Thank pat m
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, In response to your feedback here while you are still in-house, my front desk team had confirmed action taken on same day by organising AC technician and planned room move as an alternative solution as advised during your conversation with our front desk staff. I sincerely apologise for inconvenience caused due to heating issue in the pool over...

Reviewed 3 August 2016 via mobile

I stayed here with my partner for two nights. Staff was professional, hotel itself was a little run down but the studio room we stayed in was good value for money. Beautiful city view from our room window. We barely noticed any noise however we were on the 23rd floor and facing the side away from Central Station. The hotel...

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Helpful?
Thank Annabelle M
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience on your stay with us. Our fully furnished city view apartments located in the heart of the city are certainly a perfect stop over that provides easy access to all that you need to relax and enjoy your stay with us. In regards to getting around in our 5 storey multi split...

Canberra, Australia
Reviewed 1 August 2016

our room was amazing..Staff were so friendly and helpful. Want to feel like a prince and or princess stay here!!! You couldn't not want for anything. we had the time of our lives. So comfortable in the rooms. Everything supplied and then we had a view to die for. We didn't want to leave

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Helpful?
Thank kmagro_421839
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing BEST EVER feedback with such a wonderful experience to share with all future travellers here. I am proud to share your experience with my entire team for doing all their best to make your stay so exciting and amazing!! I and my team certainly look forward to seeing you on your next stay with...

Goulburn, Australia
Reviewed 1 August 2016

I found The Oaks to be really good value and great space for our family to have a city stay. The rooms were out dated and a bit run down (shower screen not quite slide properly and the rooms just looking a bit sad and tired in general) however, the 2 bedroom apartment was enormous with the main room being...

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Helpful?
Thank Melissa P
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience on your stay with us. Our fully furnished most spacious apartments in the heart of the city provides all the comfort and easy access to variety of cafés, restaurants and other tourist destinations, a perfect stop over for families to relax and enjoy staying with us. On the other hand I am...

Melbourne, Australia
Reviewed 31 July 2016 via mobile

Great location, staff were friendly and accommodating. Stayed on the 26th floor, a little noise obvious from the train lines below but not too bad. Got a good deal for 2 nights over the weekend, especially as the Sydney Boat show was on.

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Helpful?
Thank Marty_Ande
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing an excellent feedback on your stay. I have shared your experience with my entire team to keep up our customer service standards high to complement our great location and room standards. I look forward to welcoming you on your next stay with us.

Indonesia
Reviewed 28 July 2016 via mobile

Pros: - Great location. - cbd is just walking distance. - Lots of Asian dining around. - large two bedroom apartment - complete kitchen - clean and comfy. Cons: - no daily service for linen - no city view since being blocked by surrounding building

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Helpful?
Thank msoesanto90
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing positive feedback in regards to our convenient location, room comfort and cleanliness. I am disappointed to note that our standard daily service package did not meet your expectation. However, any additional service requested, which may not be part of our standard service, is given a serious consideration to exceed individual expectation. I hope to...

Anaheim, California
Reviewed 27 July 2016

This hotel is really nice, we had a studio which had a kitchen and laundry. The location was great and the hotel staff were very friendly. If i was to stay for a long period of time this is where I'd want to be, you are close to markets and you can make your meals in your room.

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Helpful?
Thank Sandy M
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing an excellent review on your stay with us. It's quite encouraging to receive such excellent feedback for our entire team to keep up the good work in delivering high standards of room quality and service standards to ensure every guest had a pleasant and comfortable stay with us. My team and I...

Sawtell, Australia
Reviewed 26 July 2016

Very central to cbd allowing walking to darling harbour,markets,shopping,etc was a huge plus with the appartment well equpped,clean & quite spacious especially with 6adults & 2 children. Early & late checkout was sorted for us which was extremely appreciated ,but indoor heated pool was cold which was a shame. There was also a cafe very closeby that made beautiful coffee...

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Helpful?
Thank sawtellcharm
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing an excellent feedback in regards to our convenient location and room comfort complemented by our excellent customer service standards. Our fully furnished spacious apartments in the heart of the city provides all the comfort and easy access to variety of cafés, restaurants and tourist destinations, a perfect stop over for families to relax and...

Sydney, Australia
Reviewed 25 July 2016

tried a few of their apartments now from one bedroom to more than one and they are all pretty good...bigger than an average hotel room. Foxtel movies so you don't have to rent them. really friendly staff and secure parking at a reasonable cost

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Helpful?
Thank Rokiii
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing an excellent feedback on your stay with us. I sincerely appreciate for sharing your experience to help future travellers. I am proud to share your comments with my entire team for providing an excellent customer service to complement our great location and room standards to ensure every guest has a comfortable and pleasant stay...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Regis on Castlereagh presents executive apartments located amidst the entertainment and business district of Sydney City. Circular Quay, The Rocks and Sydney Harbour are just a relaxed stroll away.The spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Tastefully furnished and finished with quality appliances, these superior apartments are ideal for couples, families or the astute business traveller.Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort.Facilities include an indoor heated pool & spa, fitness room, squash court, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: RM520 - RM1,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#72 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very comfortable, including the best bed ever. The kitchenette was an added bonus, but if we had any tip it would be to have a table & second chair to eat from. We were concerned about juggling food & spilling on the carpet-we were careful not to! ”
 of 5 bubbles dmgerlach, 2 Dec 2016 | Read review
“All rooms are good so it depends on whether you like lower or higher floors and whether you want a studio type room or a hotel type room.”
 of 5 bubbles gordonc54, 28 Nov 2016 | Read review
“Don't overspend on the Opal Card, pay small amounts each time you top up, you don't get a refund on any amount remaining.”
 of 5 bubbles V2284CIjaneb, 20 Nov 2016 | Read review
“Any issues report to front desk day staff, you will be happy”
 of 5 bubbles 190victorc, 15 Nov 2016 | Read review
“The kitchen and laundry facilities are excellent!”
 of 5 bubbles MaureenLucia, 14 Nov 2016 | Read review
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