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Shangri-La Hotel Sydney

6,787 reviews
#35 of 186 Hotels in Sydney
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(524 reviews)
“blu bar”(227 reviews)
“cafe mix”(206 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Sydney
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,787)Write a Review
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6,223 results
Traveller rating
3,680
1,504
584
273
182
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LanguageEnglish
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3,680
1,504
584
273
182
Show reviews that mention
All reviewshorizon clubblu barcafe mixaltitude restaurantopera housegrand harbour view roomcircular quaywindow seattop floorrocks arearoom servicecorner suiteturn down serviceclub roombottle of champagnefour seasonsfive star hotel
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1 - 5 of 6,223 reviews
Reviewed yesterday

Very nice quiet room; decent non-opera view. No smoking hotel a plus for us. Buffet breakfast very good. Service as expected. Good location, though 4 Seasons a bit better. One downside: bed pillows are king size and I prefer smaller pillows; they had none.

Thank sandbag7
Reviewed yesterday

We stayed at this hotel for ten nights. We thought it was wonderful. A terrific location. Very quiet. An absolutely wonderful staff. We had a nice suite with beautiful views of the harbor. We also had club lounge access with meals throughout the day, gorgeous...More

Thank KEITH10
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded yesterday

Dear KEITH10 Thank you for choosing to stay at Shangri-La hotel, Sydney and for taking the time to deliver us with such lovely feedback. We are thrilled that you enjoyed your stay and our beautiful harbour views, especially from the Horizon Club Lounge! We are...More

Reviewed 2 days ago

Very special holiday that we booked in previous July for fireworks viewing. We have never been to Australia before but we had been told the Sydney hotels were very expensive but at £680 PER NIGHT, four night minimum stay for New Year, our expectations were...More

1  Thank LetsRetireSoon
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded yesterday

Dear LetsRetireSoon Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with much valued feedback. I understand at this time that management has been in touch with you and will continue to do so until the...More

Reviewed 2 days ago

We liked our spacious Exec Opera House room at the Shangri-La Sydney and enjoyed the view. The hotel is located at the top of a steep hill so walking to other locations was a bit challenging. The rooms were clean and well-maintained. We were disappointed...More

Thank jekrentz
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded yesterday

Dear jekrentz, Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with your feedback. We are thrilled to hear that you enjoyed our beautiful harbour views. We would however, like to sincerely apologise for causing delays...More

Reviewed 2 days ago

4 night stay here very welcome after our long drive from Cairns we had the car for 22 Days stopping off all the way down just right for seeing what we needed on our first trip to Australia we had an 'E' group car and...More

Thank Stephen A
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded yesterday

Dear Stephen A Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with such fabulous feedback. I'm very pleased to hear you both had a wonderful experience at the hotel and our colleagues were able to...More

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1234561245
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$221 - US$501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$221 - US$501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
maurice s
3 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
9 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Kerry C
17 July 2017|
Answer
Response from Gudrun S | Property representative |
Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
0
Votes
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12345621
Room Tips
"Harbour view on high floor recommended"
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"Grand Harbour view room if the budget will stretch to it"
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"Aim high and corner or harbour view room"
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"Grand Harbour View."
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