We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Sydney

Save
Traveller (3424)
Room & Suite (1823)
Dining (243)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(530 reviews)
“blu bar”(233 reviews)
“opera house”(1,233 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Sydney
Hotel deals
Offers from Shangri-La Hotel Sydney
Hotel deals
You may also like:
See all
Nearby Hotels
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$175.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sydney hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f355fe24282045b7bc4359c47b254bc7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256528,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32440153],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":175,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f355fe24282045b7bc4359c47b254bc7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":195,"lowestMetaPrice":175,"additionalPartner":false,"highestMetaPriceDisplay":195,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":195,"lowestMetaPrice":175,"highestMetaPriceDisplay":195,"hotelName":"Shangri-La Hotel Sydney","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzNTVmZTI0MjgyMDQ1YjdiYzQzNTljNDdiMjU0YmM3IiwiQUlLIjoiNzIyM2VjM2M5NzJhNDliMThhMjhkNzliNWVlODY1MTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$175", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32440153":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
Reviews (6,911)
There are newer reviews for Shangri-La Hotel Sydney
See the most recent reviews
Filter reviews
6,338 results
Traveller rating
3,742
1,534
599
276
187
Traveller type
Time of year
LanguageEnglish
More languages
3,742
1,534
599
276
187
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaywindow seattop floorrocks arearoom servicecorner suiteharbour viewturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
FilterEnglish
Updating list...
11 - 15 of 6,338 reviews
Reviewed 5 days ago via mobile

Checked in for what was supposed to be a 3 night stay. Was upgraded at check in to large room overlooking Sydney Harbor on 29th Floor. Room was beyond tired and dated! All over brown and beige decor- room smelled and carpet worn and stained....More

1  Thank Maria V
Response from Craig H, General Manager at Shangri-La Hotel SydneyResponded 5 days ago

Dear Maria V Thank you for sharing your feedback. I am sorry to hear you were disappointed during your stay and we apologise that your experience did not meet Shangri-La Hotel, Sydney’s standards. Rest assured this has been raised with the team and I hope...More

Reviewed 6 days ago via mobile

Gorgeous spot. Gorgeous view in the room. Paid $700 for a room, bad service!!! Kids had to wait 40mins for their bed at bedtime as room wasn't ready. Valet wouldn't help me with my shopping bags out of taxi + sorting my 2 kids. Bad...More

Thank Karen K
Response from Craig H, General Manager at Shangri-La Hotel SydneyResponded 5 days ago

Dear Karen K Thank you for sharing your feedback. I am sorry to hear you were disappointed during your stay and we apologise that your experience did not meet Shangri-La Hotel, Sydney’s standards. Rest assured this has been raised with the team and I hope...More

Reviewed 6 days ago

We booked a club level room with a harbour view at this hotel and it was epic. We arrived early in the day and got to the hotel well before the 3pm check in - we were so very tired as we'd flown in from...More

Thank Jonathan S
Response from Craig H, General Manager at Shangri-La Hotel SydneyResponded 5 days ago

Dear Jonathon S, Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with such lovely and much valued feedback. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues, especially...More

Reviewed 1 week ago via mobile

We stayed on the 33 floor and the view to the Opera House was unbelievable. We were lucky enough to see fire works coming from the botanical garden two nights. The sunrise from our room paid for the room. Service was outstanding, we were travelling...More

Thank Clenaranjo
Response from Craig H, General Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear Clenaranjo, Thank you for choosing to stay at Shangri-La Hotel, Sydney with your family and for taking the time to deliver us with much valued feedback. I'm very pleased to hear you and you son had a wonderful experience at the hotel and our...More

Reviewed 1 week ago

I have stayed at the Shangri-La many times over the past year. There is no doubt this a 5 star hotel. It is in a great location near to Sydney Harbour, the cruise dock at Circular Quay, the train station and the city. The rooms...More

1  Thank 318mal
Response from Craig H, General Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear 318mal Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with such lovely feedback. I'm very pleased to hear you had a wonderful experience at the hotel. We look forward to having you with us...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$192 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#14 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#38 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$192 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#14 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#38 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3424)
Room & Suite (1823)
Dining (243)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
keavepoh
22 March 2018|
Answer
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
maurice s
3 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
9 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Room Tips
"Fabulous views from higher floors"
Read review
"If you budget allows, get a Club Room - the views, the food (and the evening drinks) make it totally..."
Read review
"It you can afford a Deluxe Harbour View Room it is extra special."
Read review
"The Horizon rooms are on the higher floors, but not all have a great view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing