We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Sydney

6,736 reviews
#37 of 182 Hotels in Sydney
Save
Traveller (3294)
Room & Suite (1552)
Dining (232)
Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(517 reviews)
“blu bar”(225 reviews)
“cafe mix”(206 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Sydney
Hotel deals
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$305.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sydney hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "29af480579e14e1fb38cc978209e7c5d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256528,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79788729],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":305,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"29af480579e14e1fb38cc978209e7c5d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":350,"lowestMetaPrice":305,"additionalPartner":false,"highestMetaPriceDisplay":350,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":350,"lowestMetaPrice":305,"highestMetaPriceDisplay":350,"hotelName":"Shangri-La Hotel Sydney","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI5YWY0ODA1NzllMTRlMWZiMzhjYzk3ODIwOWU3YzVkIiwiQUlLIjoiM2UwOWFjYzE5ODhjNGQ1MTgxNWEzYzg1NDllZDAwOWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "US$305", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79788729":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (6,736)Write a Review
There are newer reviews for Shangri-La Hotel Sydney
See the most recent reviews
Filter reviews
6,177 results
Traveller rating
3,654
1,494
575
272
182
Traveller type
Time of year
LanguageEnglish
More languages
3,654
1,494
575
272
182
Show reviews that mention
All reviewshorizon clubblu barcafe mixaltitude restaurantopera housegrand harbour view roomcircular quaywindow seattop floorrocks arearoom servicecorner suiteturn down serviceclub roombottle of champagnefour seasonsfive star hotel
FilterEnglish
Updating list...
21 - 25 of 6,177 reviews
Reviewed 1 week ago

I stayed at the Shangri-La in Sydney for one week whilst attending a conference at the Convention Centre. First of all, the location of the hotel is excellent. Situated on Cumberland Street, you can walk to all of the main attractions, including the Sydney Harbour...More

Thank CKGrout
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear CKGrout Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with such valuable feedback. I'm very pleased to hear you had an enjoyable experience at the hotel, especially in our beautiful Horizon Club. With regards...More

Reviewed 1 week ago via mobile

Great location if your sailing from CQ. Welcoming staff. We had an Opera view room which was terrific as we could see our ship in port the day of our sailing. Bed was good but not amazing and pillows were excellent. Only had a drink...More

Thank fredamy65
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear fredamy65 Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had an enjoyable experience at the hotel. We have taken note of your valued feedback and will ensure that it is passed onto the rest of our...More

Reviewed 1 week ago via mobile

Shangri-La on the Rocks in Sydney is our favorite go to place when traveling with the family. The suites are large with two rooms and an attached living space and two opulent bathrooms. The views are amazing with both the Sydney Harbour Bridge and the...More

Thank Roshini G
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear Roshini G Thank you for choosing to stay at Shangri-La Hotel, Sydney and for taking the time to deliver us with such fabulous feedback. I'm very pleased to hear you had a wonderful experience at the hotel, especially with the enjoyment of our stunning...More

Reviewed 1 week ago

Excellent hotel, completely up to its 5*. Spacious, beautiful room with luxurious bathroom and fantastic view on Harbour Bridge and Sydney Opera House. Very comfortable bed. Competent and helpful staff. 10 minutes walking distance to Circular Quay with the ferries and hop on hop off...More

1  Thank MonaHereAndThere
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear MonaHereAndThere Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We are thrilled that you had the opportunity to enjoy our stunning...More

Reviewed 1 week ago via mobile

stayed with my partner for his birthday and the hotel didn't disappoint! they had sent up a bottle of champagne for our celebrations which was so lovely of them!! The vie from our room was lovely too. One thing I would suggest for improvement would...More

1  Thank claremarnie
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 1 week ago

Dear claremarnie, Thank you for choosing to stay at Shangri-La Hotel, Sydney to celebrate such a special occasion with your partner. I'm very pleased to hear that you both had a wonderful experience at the hotel and our colleagues were able to delight you. Thank...More

View more reviews
PreviousNext
1345671236
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$199 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#36 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#36 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3294)
Room & Suite (1552)
Dining (232)
Pool & Beach (17)
Hotel & Grounds (1501)
Bathroom (221)
Business Centre & Event Rooms (8)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
maurice s
3 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
9 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Kerry C
17 July 2017|
Answer
Response from Gudrun S | Property representative |
Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
0
Votes
Room Tips
"Chose a different hotel"
Read review
"Horizon suites offers refurb (2015) rooms"
Read review
"Request a high floor or a great view."
Read review
"we had a deluxe harbour view - it was sensational."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite