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Novotel Sydney Central

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1,230 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Melbourne
Reviewed 2 weeks ago via mobile

Centrally located, close to Chinatown, Central station and walking distance to Darling a Harbour & main CBD. Good modern business hotel, ideal for families as well as room large enough for another bed. Breakfast good selection, I liked the make your own juice offer each morning. Would use again.

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Helpful?
Thank collaroy1182
Novotel_Syd_Central, Manager at Novotel Sydney Central, responded to this review

Hi collaroy1182, Thanks for your comments and how great is the self juicer! Certainly my favourite thing in the breakfast buffet. Great to see you had a pleasant experience and looking forward to your return Brian, Assistant Front Office Manager

Melbourne, Australia
Reviewed 2 weeks ago

We stayed in a king room with a balcony for 5 nights. It is located in a super convenient area with groceries, markets and fantastic asian restaurants all within walking distance. We also had a car, so having the carpark next to it helped alot. The carpark is not a Novotel carpark, so people who stay get a discounted rate...

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Helpful?
1Thank NEC001
Novotel_Syd_Central, Manager at Novotel Sydney Central, responded to this review

Hi NEC001 Thanks for the great review of the hotel! It's good to see that you enjoyed your stay and I'll pass your comments to our Executive Chef in regards to the variety. All feedback counts! Thanks again and looking forward to your next stay Brian, Assistant Front Office Manager

Hacienda Heights, California
Reviewed 2 weeks ago via mobile

We stayed in Novotel hotel for 1 night. The hotel is clean but very old, especially the carpet in the room definitely needs replacement. The staff at front desk was very nice, I especially want to point out assistant manager-Lydia, she was so professional and helpful to us, made us feel welcome. Waitresses worked at restaurant during dinner time were...

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Helpful?
Thank Shlee230
Novotel_Syd_Central, Manager at Novotel Sydney Central, responded to this review

Hi Shlee230, Thanks for taking the time to point out the areas the hotel can improve in! This has been discussed among our senior management team who is looking into it further. Lydia has been a superstar since she first started with the hotel and it's great to see that we aren't the only ones to recognise her hard work....

Salamander Bay, Australia
Reviewed 3 weeks ago

We could not fault this hotel. Position, cleanliness and friendly efficient staff. Ease and low cost car parking. We will definitely be returning. Highly commend the Restaurant staff with special mention to Coline and Jessica for making us feel so welcome. They went the extra mile to make our stay very special

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gai1962
Novotel_Syd_Central, Manager at Novotel Sydney Central, responded to this review

Hi gai1962 Happy to hear that we have no faults! It's even better to hear that our staff are the right ones for the job. I will pass your comments to our Food and Beverage Manager so we can congratulate Coline and Jessica for taking great care of you. Hoping to have you back, Brian Assistant Front Office Manager

Petrie, Australia
Reviewed 3 weeks ago via mobile

Had a 3 night stay with 2 kids and husband, close to transport, huge range of restaurants. Had a special with buffet breakfast included, great value (only told by staff on last day I could order a barista made coffee or eggs/omelette to my liking on the last day, such a shame). Rooms spacious enough even with an added folding...

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Helpful?
Thank Amanda B
Novotel_Syd_Central, Manager at Novotel Sydney Central, responded to this review

Thanks for the review Amanda B! Great to see you enjoyed the location, the comfy beds, and especially the breakfast. I've sent your review to our Food and Beverage team so they can revisit what information they should be informing our guests and how they should be delivering it. Thank you for bringing this to my attention. Look forward to...

Melbourne, Australia
Reviewed 3 weeks ago

I stayed in Novotel Sydney Central from 23rd to 25th March 2017 in room 1514. I was with my aged parents and wife. I had checked over phone of the pool facility and was told it had a jaccuzi. My parents wanted to relax at the hot water pool on 24th March. When I went to the pool, it was...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank mishrasamyak
Novotel_Syd_Central, Front Office Manager at Novotel Sydney Central, responded to this review

Mishrasamyak, Thank you for taking the time to provide us with feedback from your recent stay at the hotel. As mentioned to you by the Manager on Duty during your stay, the pool temperature was 30c. We do our best to set the pool to a temperature that is suitable for all guests and remain at a safe level to...

Sydney, Australia
Reviewed 3 weeks ago

This was a great hotel to stay. the rooms were comfortable, the staff were very helpful and my children just loved the roof top pool. We ate in the restaurant where they have an excellent kids menu, and they were able to accommodate my mum's no salt diet.. We saw a show at the Lyric Theatre and it was an...

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Helpful?
1Thank Helen H
Novotel_Syd_Central, Front Office Manager at Novotel Sydney Central, responded to this review

Helen, thank you so much for your detailed review. Its great to hear that you found the hotel a great place to relax during your visit. I am pleased that you have found the hotels location to be perfect for all of your needs and found it easy to get to and from the show. I will be sure to...

Pennsylvania
Reviewed 4 weeks ago via mobile

I stayed here for 2 nights as it was close to the university I was visiting. My room was cozy and had no issues. Room service menu selection was not the best, but I made it work. I loved the breakfast buffet both mornings. Close walk to UTS and Good restaurants in Chinatown. Special thanks to the woman who was...

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Helpful?
Thank kimthailand
Novotel_Syd_Central, Front Office Manager at Novotel Sydney Central, responded to this review

Hi Kimthailand, Thank you for choosing to stay at the hotel while you where visiting your Uni. Its great to hear that found the hotel perfect for all of your needs. I have passed on your comments to Bridget who was the staff member that helped with your bags. We look forward to welcoming you back next time you come...

sydney
Reviewed 5 weeks ago via mobile

We have stayed here a few times now. It's pricing can be sharper than the other Novotel at Darling Harbour. The rooms are not huge but they are meticulously clean and the breakfast selection is excellent. Very convenient to Chinatown, Paddys Market and the convention centre. Would gladly go back again.

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Helpful?
Thank ozrick33Sydney
Novotel_Syd_Central, Front Office Manager at Novotel Sydney Central, responded to this review

Hi Ozrick33Sydney, Its great to hear that you find our hotel perfect for your needs. Our executive housekeeper is extremely proud of her team and it is great to know that you found your room to be cleaned perfectly. I will be sure to pass on your comments to her. We look forward to welcoming you back to the hotel...

Adelaide, Australia
Reviewed 19 March 2017 via mobile

This was my first stay at the Novotel in Haymarket in Sydney. I stayed for one night on a business trip. I have stayed at a few Novotel properties in Australia and Europe and this one lived up to the standards. Not five star but comfortable, clean and with all of the services you expect from a Business Hotel. My...

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Helpful?
Thank jdsamsara
Novotel_Syd_Central, Front Office Manager at Novotel Sydney Central, responded to this review

jdsamsara, Thankyou for taking the time to review our hotel. I am glad that we were able to provide you with everything you were looking for during your short stay in Sydney. We are immensely proud of the service that we offer and are glad that it met your expectations. Next time you are hear I hope you will have...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Tiger-flanked archways on Dixon Street mark the entrance to the “little Asia” of Sydney. A walk through Chinatown is a feast for the senses where aromas, tastes, sounds and visions of dancing tigers transport you to a different world. Chinatown visitors can expect a melting pot of Asian food at the neighbourhood's specialty delis and groceries. From yum cha to handmade noodles, BBQ ducks hanging in the window to Asian sweets and bakeries, there is something for all tastes. Paddy’s Markets is the largest flea market in Sydney where you can find souvenirs, clothing, gifts and fruit and vegetables at unbeatable prices. At night, Chinatown comes alive with entertainment including theatre, nightclubs and bars that are open until the early morning.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Sydney Central, located in the heart of the vibrant Sydney,is perfect for both corporate and leisure travellers. We are situated close to many famous Sydney attractions including Darling Harbour, Capitol Theatre, Sydney Entertainment Centre, and an array of shopping and entertainment venues.To ensure your stay is comfortable and enjoyable, guests can take advantage of our range of our hotel services and recreation facilities including the Field House Restaurant & Bar located in the hotel lobby, a rooftop swimming pool and 24hr reception and room service. ... more   less 

Additional Information about Novotel Sydney Central

Address: 169-179 Thomas St, Sydney, New South Wales 2000, Australia (Formerly Citigate Central Sydney)
Region: Australia > New South Wales > Sydney > Chinatown
Price Range: RM621 - RM1,118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Central 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Citigate Central Sydney Hotel Sydney
Citigate Central Hotel Sydney
Sydney Citigate Central Hotel
Hotel Style:
#58 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Central staff and other travellers.
6 questions
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Questions? Get answers from Novotel Sydney Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony as this will give you a quieter room at the rear of the hotel.”
NEC001, 8 Apr 2017 | Read review
“Centrally located, trains and buses close, .Walk to scenic locations and free city bus on George Street.”
516stepheno, 13 Mar 2017 | Read review
“High up to get a view over the city.”
bluecardholder, 8 Mar 2017 | Read review
“close to darling harbour and central station”
  • the room 2
  • the room 3
  • view from my room
  • the room
, 18 Feb 2017 | Read review
“The 17th and 18th floors are the executive levels and the view are good.”
383noelc, 10 Feb 2017 | Read review
5 of 5