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Hyatt Regency Sydney

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Hyatt Regency Sydney
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3,064 Reviews from our TripAdvisor Community

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Showing 2,771: English reviews
New York City, New York
Reviewed yesterday NEW

While the stay began nicely, this hotel fails on its customer service. I checked in when the hotel was a 4Pts and Dustin helped merge 2 single night stays that were booked separately. I was upgraded to a nicer room (harbourview), albeit across the elevator, which is something I note as least preferred location. While I had to wait approx...

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Thank yucanuck
Reviewed 6 days ago NEW

Everything about the Sheraton four points hotel in Darling harbour,was fantastic from front of house,to the view from our room on the ninth floor.Without doubt we wouldn't hesitate to stay here again whilst visiting Sydney.Chris & Tony Alexander.

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Thank Tony A
Reviewed 1 week ago NEWvia mobile

We had a early flight and hence required a early check in.They gave us a one hour wait time at the reception, but checked us inn in 20 mins. The rooms are very neat, the view facing the darling harbor was a killer. You can walk to the darling harbor, location is the best. We loved the stay at four...

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Thank Divyatkrishnan
Raanana
Reviewed 1 week ago

A modern, beautifully kept property, with just a short walk across the street to get to Darling Harbour where there are many restaurants and attractions. The room was large and comfortable with all the amenities expected from a good hotel. The buffet breakfast was excellent, and the staff very friendly. The concierge was particularly helpful in suggesting some places to...

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Thank MessaM
Australia
Reviewed 1 week ago via mobile

The Four Points team have done an outstanding job with their new restaurant offering. The Coffin Bay Oysters were second to none, the smoked lamb rack and the signature dessert "Dragons Breath" would give the top Sydney Restaurants a run for their money. Carl Contractor and Executive Chef Robert Sauer and his team have really turned up the heat on...

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Thank catherinemj
Sydney, Australia
Reviewed 1 week ago

We booked the Four Points by Sheraton Darling Harbour as most all other Hotels were booked out due to a number of events in Sydney that night. I’m so glad we did. The public areas are bright, modern and with a sense of open space. The staff although very professional were also warm and friendly. We made a request at...

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Thank Headsterb
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Headsterb, What great feedback! We are thrilled to know that you enjoyed your stay with us and have exceeded your expectations. We have a great team here dedicated to delivering service excellence and it is very reassuring to know that you our associates looked well after you and our facilities suited your needs. Our excellent location is indeed a...

U K
Reviewed 1 week ago via mobile

So we arrived at the four points to be told it's rebranding ATM & will become something else by the 1st of December. First impression was that's not good. The hotel itself was clean quite & very comfortable. I'm sure if back in Sydney this would be my first choice to stay again. Found the bar & breakfast a little...

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Helpful?
Thank fatpunkradia
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi fatpunkradia, Thank you for choosing our hotel for your holiday in Sydney and taking the time to provide feedback on Tripadvisor. We are glad to know that overall, you were pleased with your stay especially with our fantastic location with amazing views and the fine service of our associates. Indeed, our hotel is situated in one of Sydney’s top...

Canberra
Reviewed 2 weeks ago via mobile

So I have stayed here on a number of occasions. But this time I was very impressed.. The renovations have changed this hotel dramatically. I never really liked staying here before, but the location is fantastic. You stairs that go straight to darling harbour and bring you out at the Aquarium. We ask carried our pram down here, not many...

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Thank hayley B
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Dear Hayley B, Thank you for your continued patronage of our hotel and sharing your favourable review on Tripadvisor. We are delighted to read your feedback and we’re happy to know that you were impressed with the new enhancements. Indeed, the new porte cochere, main lobby and reception areas, including our friendly associates create a warm and welcoming sense of...

Sahuarita, Arizona
Reviewed 2 weeks ago

Hotel was comfortable, service was good, location on Darling harbor very nice with lots of opportunities to see and do things. The hotel is easily connected to the waterfront via an easy walkway over the highway. Nice harbor views from the rooms. Room wasn't available for early check in but staff was friendly and held the bags, delivering them to...

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Thank Robert V
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Robert V, Our excellent location is certainly a drawcard for many of our guests! Sydney is such an exciting city and we hope you were able to take advantage of our proximity to see many of the city’s highlights and local attractions nearby. It is pleasing to hear that our associates looked after you given your early arrival and...

Ottawa, Canada
Reviewed 2 weeks ago

The Four Points by Sheraton is in a very convenient spot. If you go through the sliding doors at the back of the hotel you just have to go down the stairs and cross the street and you are right at Cockle Bay Wharf at Darling Harbour. It is definitely worth staying at this hotel if you plan on visiting...

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Helpful?
Thank Katie B
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Katie B, Such delightful feedback and thanks for sharing your nice impressions on Tripadvisor. We are thrilled to know that you were happy with all aspects of your stay and trust that we have somehow played a part in making your trip to Sydney a memorable and enjoyable one. We hope your wonderful experience will bring you back to...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest hotel, Hyatt Regency Sydney (formerly a Four Points by Sheraton Sydney, Darling Harbour)boasts 892 guestrooms, three dining experiences, and 3,450 square metres of flexible meeting space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs. This includes complimentary Wi-Fi, tour services, laundry services, convenient room service, 24-hour front desk, limousine service, car rentals, parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a tasty meal in a casual setting. The Sailmaker features 272 seats and an Australian-inspired menu. The Rooftop Bar, an open-air rooftop lounge (opening late December), offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks, and alcoholic beverages, while the Regency Club Lounge (opening late December) offers Regency Club guests a daily continental breakfast and all-day refreshments. At any hour of day, room service is available with an extensive menu. Our guest rooms feature comfortable beds, large flat screen TVs, cable television, movies on-demand, over sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities, and a free weekday newspaper (on-demand). ... more   less 

Additional Information about Hyatt Regency Sydney

Address: 161 Sussex Street, Sydney, New South Wales 2000, Australia (Formerly Four Points by Sheraton Sydney, Darling Harbour)
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: RM708 - RM1,834 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Sydney 4*
Number of rooms: 648
Reservation Options:
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Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Sheraton
Sydney Four Points
Hotel Style:
#31 Romantic Hotel in Sydney
#34 Family Hotel in Sydney
#36 Business Hotel in Sydney
#70 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Sydney staff and other travellers.
29 questions
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Burnley, United Kingdom
MISSOULA
1 month ago
over a year ago

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Questions? Get answers from Hyatt Regency Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbourview on higher floor, lest you get the motorway”
 of 5 bubbles yucanuck, 6 Dec 2016 | Read review
“Ask for a room with a harbour view if available.....”
 of 5 bubbles , 1 Dec 2016 | Read review
“Quoted $110 for weekend self park across the road at 168 Sussex St. I booked Wilson Parking online at exactly the same carpark for $20.”
 of 5 bubbles Headsterb, 28 Nov 2016 | Read review
“Harbor view side is quieter.”
 of 5 bubbles robertv350, 20 Nov 2016 | Read review
“Ask for harbor view”
 of 5 bubbles melim561, 13 Nov 2016 | Read review
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