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Swissotel Sydney

Agoda.comUS$115*
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#14 of 175 Hotels in Sydney
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$118*
US$115*
Great Deal
US$117*
US$118*
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Swissotel Sydney
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1,609 Reviews from our TripAdvisor Community

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Showing 1,479: English reviews
Cairns, Australia
Reviewed 15 January 2016

Clean Room, Comfortable Bed and Pillows. Holidayed with family over Christmas period. Breakfast left a lot to be desired for 5 star. Same menu for 10 days. Jam not pre-sealed and unhygienic, everyone was using the same utensil to get one flavour from one jar. Had 3 tries at cooking pancakes, uncooked each time. Asian chef delightful, other chef seem...

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Helpful?
Thank LRGong
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear LRGong, Thank you for taking the time to provide us with your feedback. I was disappointed to read your comments regarding your recent stay with us. This is certainly not the level of service we aim to provide our guests' and I sincerely apologize for any inconvenience this may have caused. I will pass on your kind comments to...

Cape Town, South Africa
Reviewed 15 January 2016 via mobile

Our stay at the Swissotel for the final week of our trip to Australia and New Zealand was a perfectly pleasant one. Rooms were perfectly comfortable and filled all the criteria that we expected from a 5 star hotel. Service was excellent especially from the door men and receptionist. Absolutely no complaints at all to be made. We will certainly...

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Helpful?
Thank TravellingCoupleZA
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear TravellingCoupleZA, Dear TonyTiger19, Thank you for taking the time to provide us with your feedback. I was very pleased to read that you enjoyed your stay with us and that our team provided you with such excellent service during your time with us! My team and I look forward to welcoming you back to the Swissotel Sydney in the...

Kellyville
Reviewed 15 January 2016

Good service, very clean rooms with good facilities and location to centre of city. If you choose not to have valet parking for you car, it's bit of a walk (5-10 min) but at a good price with no extra charge on over stay for late check out

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Graham Y
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Graham, Thank you for your feedback! I'm very pleased to read that you enjoyed your stay with us, and we look forward to welcoming you back to the Swissotel Sydney in the near future. Kind Regards, Christian Hirt General Manager

Laval
Reviewed 15 January 2016

I was astonished by the quality of the service. Seriously, I’am picky and I must say they could seriously give a training on guest relation to many hotels in the world. The team of concierge are truly excellent!! They guided us and did all the work o reserve a car for a day with Avis. We were in the peak...

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Helpful?
Thank TonyTiger19
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear TonyTiger19, Thank you for taking the time to provide us with your feedback. I was very pleased to read that you enjoyed your stay with us and that our team provided you with such excellent service! My team and I look forward to welcoming you back to the Swissotel Sydney in the near future. Kind Regards, Christian Hirt General...

London, United Kingdom
Reviewed 14 January 2016

Nice hotel BUT there are not enough lifts, so you spend your time waiting for one! They have their own brand of scent, so the lobby smells like an Asian spice market. We had an executive room but be warned - some are a lot bigger than others! The executive lounge is a real bonus and this time it wasn't...

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1Thank Bertie26London
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Berti26London, Thank you for taking the time to provide us with your feedback. I was disappointed to read your comments about your recent stay with us at the Swissotel Sydney. As we are located in the middle of the Sydney CBD and we are a family friendly hotel, we do welcome families to come and stay with us, as...

Saint Jerome, Canada
Reviewed 14 January 2016

Right downtown at 5 minutes walk from the pier. The service is more than amazing. I travel a lot and I never had such a great service. The hotel restaurant is a little bit too expensive. The housekeeper was very attentive to our needs. She place everything on a towel and put double soap, shower gel and shampoo every day...

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Helpful?
Thank Annie L
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Annie, Thank you for your feedback. I was very pleased to read your comments regarding your recent stay with us, and will be sure to pass on your kind words to our team. We very much look forward to welcoming you back to the Swissotel Sydney in the near future. Kind Regards, Christian Hirt General Manager

Wollongong, Australia
Reviewed 14 January 2016

Located in Market Street right next door to Myer, this is smack bang in the centre of town. You can walk everywhere from here. We walked to the Capitol Theatre, and also to Circular Quay (just allow enough time). Although I was a bit worried about how the parking would go, it was easy. I pulled up outside the door...

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Helpful?
Thank Risedale
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Risedale, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful stay with us! Our team does everything they can to ensure that our guests' have a fantastic stay and I am pleased that we were able to make yours so enjoyable. We very much...

Albion Park, Australia
Reviewed 13 January 2016 via mobile

Stayed here for a night and LOVED it. We only stayed here as friends of ours from South Australia had already booked here and we were coming up to catch up and spend time with them. We were so pleasantly surprised. The dark carpets, halls and rooms were lush and luxurious. The interior designers have hit the nail on the...

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Helpful?
Thank Cindy O
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Cindy, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful stay with us! Our team does everything they can to ensure that our guests' have a fantastic stay and I am pleased that we were able to make yours so enjoyable. We very much...

Brisbane, Australia
Reviewed 13 January 2016

This place was brilliant. We checked in at about 9pm so at that time check-in was a breeze. We had booked a regular room but managed to get on the 22nd floor. They even had a bottle of sparkling wine on ice for us in the room when we arrived for our anniversary. The room was modern, clean, had a...

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Helpful?
Thank Jeremy M
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Jeremy M, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful stay with us, and I am pleased that we were able to make this special occasion so memorable. Our team does everything they can to ensure that our guests' have a fantastic stay...

Holmfirth, England, United Kingdom
Reviewed 13 January 2016

Smart, clean and freshly decorated. Excellent location. Great bar area. Rooms very good size. Swimming pool and jacuzzi great for a quick dip. By far the best thing was the helpful staff - we were able to check in at 10 - which was the best news with 2 very tired children; the porter made sure our wifi in the...

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Helpful?
Thank Catherine S
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Catherine, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful stay with us and that we were able to get you to your room early! Our team does everything they can to ensure that our guests' have a fantastic stay and I am pleased...

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Swissôtel Sydney enjoys prime location in the heart of the Sydney CBD, appealing to discerning business and leisure travellers. The luxury five-star hotel features 369 well-appointed rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: RM705 - RM1,527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#14 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
35 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any dietary requirements for breakfast ask the floor manager before being seated.”
DeborahM637, 16 May 2017 | Read review
“Up in a high location”
zoes76, 15 May 2017 | Read review
“Pay a bit more for a higher tier room, bathrooms are much bigger and rooms more spacious- especically with a kid/ kids.”
124alexy, 9 May 2017 | Read review
“Request a high room not facing Market Street”
UniqueGlobeTrotter, 9 May 2017 | Read review
“Choose a different hotel.”
  • No pool available, had to make do with tub.
ProVacationist, 3 May 2017 | Read review
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Prices are for 1 room, 2 adults
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