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Pullman Quay Grand Sydney Harbour

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Traveller (620)
Room & Suite (607)
Dining (77)
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Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“botanical gardens”(125 reviews)
“opera house”(322 reviews)
“garden view”(24 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,586)
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1,520 results
Traveller rating
1,100
292
75
33
20
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LanguageEnglish
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1,100
292
75
33
20
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All reviewsbotanical gardensopera housegarden viewfull kitchenspa bathone bedroom suitecruise shiproom serviceferry terminalyour doorstepsydney harbournespresso machineluna parkfantastic locationwasher and dryerdining tablesofa bed
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1 - 5 of 1,520 reviews
Reviewed yesterday

We returned to the Grand Quay after a stay last year, our requests prior to arrival were met with no problems, staff were courteous and helpful. A very comfortable hotel, beautiful harbour views, especially of Vivid, a wonderful family experience once again. Highly recommend this...More

Thank mattL9091VE
Reviewed 3 days ago via mobile

One star for the view and location. Room was outdated, the breakfast was terrible and the staff completely unprofessional. For the hefty price tag, this place shows zero value for money. We have traveled to Sydney extensively and wanted to try circular quay. We were...More

Thank TheDawsos
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded yesterday

Dear TheDawsos, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment while staying with us. Here at the Pullman we strive to provide and uphold the quality of service that...More

Reviewed 1 week ago

We had a great experience at this hotel. Firstly, I got a call from reception a couple of days prior to our arrival to see whether we had any special requests. I did remind them that it was my husbands 50th birthday and requested a...More

Thank beachykeen70
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 1 week ago

Dear Beachykeen70, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. We are very fortunate to be in such a great location and it is fantastic that you enjoyed...More

Reviewed 1 week ago via mobile

We had a number of queries and concerns regarding our stay and the very tall lady who we spoke with, Isabel was rude, arrogant, dismissive and argumentative. The company would be better off without her as it became evident during our conversation and her rude...More

2  Thank finallyonsabbatical
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 1 week ago

Dear finallyonsabbatical, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment when interacting with our staff. Here at the Pullman we strive to provide and uphold the quality of service...More

Reviewed 1 week ago

Q dining Circular Quay.Surprising on every plate. A Mystery Entree! A Moorish Main! A refreshing Dessert! Perfectly marching wines! It was the high light of vivid for myself and company! The staff were top class.The view was stunning over the Quay all lit up in...More

Thank Kim H
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 1 week ago

Dear Kim H, Thank you again for sharing your experience and we hope your next visit will be as pleasant as your last. Sincerely, Sam Panetta General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$241 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Sydney
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Business Hotel in Sydney
#26 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$241 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Sydney
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Business Hotel in Sydney
#26 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (620)
Room & Suite (607)
Dining (77)
Pool & Beach (31)
Amenities (22)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
elt164
26 January 2018|
AnswerShow all 4 answers
Response from hidee5 | Reviewed this property |
Yes the room has everything you need
0
Votes
elt164
18 January 2018|
AnswerShow all 6 answers
Response from w6jed | Reviewed this property |
Tea, coffee, milk and detergent all provided
0
Votes
Debbieandfriends222
12 October 2017|
Answer
Response from Marisa G | Reviewed this property |
Pool is an indoor pool on the second floor
0
Votes
Room Tips
"Harbour view rooms are worth the extra price."
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"rooms with Harbour view on a higher floor are quieter."
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"Go for the harbour side."
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"Pay a little more and take the harbour view suites"
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