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Pier One Sydney Harbour, Autograph Collection

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#25 of 174 Hotels in Sydney
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Pier One Sydney Harbour, Autograph Collection
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2,306 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,229: English reviews
Gatineau, Canada
Reviewed 14 February 2016

Unfortunately we only had one day to spend in Sydney but we chose the correct hotel. Location was great. Service was wonderful and the Restaurent had fabulous food! I certainly recommend this hotel and would go back any time.

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1Thank Daniel B
Sydney, Australia
Reviewed 14 February 2016

Had an overnight stay at this hotel and overall it was a great experience. The location, views, and room itself were all fantastic. Only let down is the bathroom was starting to show its age. Floor tiles had some scratches, wall tiles were a little dirty and the bath tub showed signs of wear. Still a great hotel!

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Thank AndyTsunami
Hong Kong, China
Reviewed 13 February 2016 via mobile

2 nights stay. Location is wonderful under Sydney bridge and our room had great view on the harbour, including water taxis, giant cruise ships, accross harbour boats etc. walking distance to Park Hyatt and the restaurant on harbor front with. View on opera. These were recommended by the friendly concierge guy although service was very touristy (to say the least)....

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Thank NICOLAS N
Reviewed 13 February 2016 via mobile

I booked this for a valentines weekend for me and my gf. From the day we arrived we have been looked after tremendously in every single way! The ground floors are amazing! Walking out onto the amazing views of the harbour! The food is next level here from breakfast to dinner!! Very highly recommended!! Will stay again!

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Thank Danny G
Melbourne, Australia
Reviewed 13 February 2016

Breakfast is over priced but everything else amazing. You don't need the gym as you can run across the Hatbour Bridge or around to the Opera House - amazing views! Service great and staff welcoming - enjoy!

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Thank Sarah L
A TripAdvisor Member
Level Contributor
13 reviews
9 helpful votes
Reviewed 13 February 2016 via mobile

This hotel is exceptional. Its stunning waterfront location provides breathtaking views of the iconic Sydney skyline surpassed only by their outstanding customer service. Couldn't recommend this luxurious hotel highly enough. Particular mention to Amy, from reception, for her attention to detail.... she truly made out stay

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Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 13 February 2016

The hotel rooms are pretty basic (3 stars in my view), but the location is fantastic, with views of the harbour from the bar. We dined in and the food was first class. Totally delicious and to a very high standard

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1Thank travelaussiefamily
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Good Morning, Thank you for taking the time to provide your feedback in regards to your recent stay at the Pier One Sydney Harbour, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for the issues you had...

Sydney, Australia
Reviewed 12 February 2016

The concierge is ready for you, always. Am happy to see a team that's cohesive and work towards a positive customer experience. We arrived way earlier than check-in timing. So much for planning. We were immediately greeted with smiles and the concierge team ready to grab our luggages and oversizes items. We were evidently tired from the red-eye flight -...

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1Thank Elginwx
Cambridge, Ontario
Reviewed 12 February 2016 via mobile

The hotel is in a good location and has views of the harbour on one side only. Our room had a very damp/mouldy smell, the tiles in our showers also had mould stains. The walls in our room were white and had lots of marks. The carpets also looked to be dirty. The lobby and bar are open concept making...

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1Thank John W
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Good Morning, Thank you for taking the time to provide your feedback in regards to your recent stay at the Pier One Sydney Harbour, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for the issues you had...

Sydney, Australia
Reviewed 11 February 2016

Bubbles on arrival and a quick check-in process maximises time to explore or enjoy the spacious room. The harbour buzz is muted by double glazing that allows for sleep-ins in the comfy bed. The wide windows lays out the full beauty of the harbour. Criticism: if it wants to be thought of as a 5 star accommodation, then more than...

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Thank Elizabeth E

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
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  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: RM868 - RM1,797 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#25 Luxury Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“far away from the party venues, beware the bonafides of late night fishermen”
17perro, 25 Apr 2017 | Read review
“Rooms on the west side get a sunset view.”
  • View from our room at sunset
CADreamin111, 23 Apr 2017 | Read review
“select a waterside room with balcony toward the north end of the hotel”
ric33, 20 Apr 2017 | Read review
“Superbly fresh and clean room, different character from the norm and plenty of lighting for a change. ”
Gilly065, 17 Apr 2017 | Read review
“We had a basic room and it was beautiful, comfort, decor and view were simply perfect”
lorraineUrgup, 16 Apr 2017 | Read review
5 of 5