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The Westin Sydney

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#32 of 179 Hotels in Sydney
Certificate of Excellence
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The Westin Sydney
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3,043 Reviews from our TripAdvisor Community

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Showing 2,884: English reviews
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Winnipeg, Canada
Reviewed 2 days ago NEWvia mobile

I have stayed at multiple Westin hotels and this is one of the nicest. Everything in the room is as it should be. It is so spacious. The shower is fabulous. You feel like you are being pummelled with water. The interior of the lobby is exquisite. I had to take multiple pictures.

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Helpful?
Thank Lorne B
Grand Cayman
Reviewed 2 days ago NEWvia mobile

The Sydney Westin occupies an interesting building bang in the heart of the CBD. If you want to go shopping at Tiffany and Cartier, this is the right place. There are also lots of good bars and restaurants nearby, and it's fairly handy for the tourist spots. The building itself is very nice. A huge open atrium, with lots of...

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Thank John H
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

A professional front desk service from what seems to be a continental European staff. The rooms are very good although indications of tiredness in the furnishings and flat screen TV. Great bathroom. The postal hall lobby area is very busy, and in the evenings the lower level dining hall is deafening and this noise pervades the space. So although architecturally...

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Thank Richard D
Sydney, Australia
Reviewed 5 days ago NEW

Although were were staying in another Sydney hotel, my daughter and I enjoyed High Tea at the Westin in Sydney and it was delightful. At $49 per head we found it extremely good value and were both so full after finishing we could hardly move. Each little morsel was scrumptious and we both agreed that we couldn't fault one thing....

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Thank BevoOne
Seattle, Washington
Reviewed 1 week ago

The most important aspect of the Westin Sydney is its location. It is in the heart of the CBD (Central Business District) adjacent to the Martin Place open-air historic courtyard, just a block from the Westfield and David Jones shopping malls, and a couple more blocks to the Circular Quay in the other direction. You can walk to pretty much...

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Thank Letsextend
Management response:

Dear Letsextend, Thank you for sharing your great comments following your recent stay at The Westin Sydney. We are delighted you could take advantage of our location and so pleased you enjoyed our accommodation rooms. We would love to welcome you back to The Westin Sydney in the near future. Kind Regards, Mark Burns General Manager

Iowa
Reviewed 1 week ago via mobile

This is such an impressive property. Rooms are amazing with incredible beds, bathroom, rain shower and decor. One of the nicest hotels in Sydney. The hotel is an old 150 year old post office and is simply incredible. Service from all staff was second to none. We needed electrical adapters as Americans and they were delivered right to our room....

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Helpful?
Thank goals1
Management response:

Dear goals1, Thank you for your feedback following your recent stay at The Westin Sydney. We are so thrilled you enjoyed many aspects of our hotel. Our location is prime for both the business and leisure traveler. We do hope to welcome you back to The Westin Sydney in the near future. Kind Regards, Mark Burns General Manager

Reviewed 1 week ago via mobile

An absolutely Beautiful hotel. First time staying in The Weston Sydney and certainly coming back. First got really surprised when got inside and how good were the rooms. We were lucky to be received by Margarida at the reception who was such a nice and friendly Girl. The room was serviced every morning and ver very cleaned. We absolutely loved...

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Thank Marta Q
Singapore
Reviewed 1 week ago via mobile

To start off with, the Westin car we booked was not at the airport. Apparently there was a miscommunication between the vendor they outsource the job to. Then when the car finally came, the driver dropped my goose down jacket in a huge puddle making it completely wet. When I arrived at the hotel I explained how the driver they...

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Thank jazzy2004
Management response:

Dear jazzy2004, We appreciate you taking the time to share your experiences following your recent stay. We regret to learn of your situation with both your jacket and the mattress. If you wish to discuss maters further please do pass along your concerns to westin.sydney@westin.com at your convenience. Please note we have made investigations with the relevant departments regarding these...

United Kingdom
Reviewed 2 weeks ago

We stayed here with our young child who was 1 at the time. On the first day, housekeeping actually threw away some of her baby items, bath thermometer, bottled water to name just 2 items. This was such a hassle as we bought the water to make up formula as it's policy in Sydney that they can't give out complimentary...

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Thank Gateau99
Management response:

Dear Dhabi10, Thank you for taking the time to provide feedback regarding your stay at The Westin Sydney. We are naturally disappointed by your experience during your stay, as it does not reflect the level of service we aim to provide. Should you wish to provide any further details so we may investigate with our team please do not hesitate...

Penrith, Australia
Reviewed 2 weeks ago

We stayed here in December for a staff Christmas party. Rooms were luxurious however didn't rate the view of the room. They were good with service, drinks and food were very expensive. Good central location in the city.

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Thank caitlinjdraper

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mosaic Restaurant
Mosaic Restaurant
Cuisines: Australian, Fusion
The Bar, Lounge and Room
The Bar, Lounge and Room
Cuisines: Australian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: RM856 - RM2,211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin
Hotel Style:
#9 Business Hotel in Sydney
#14 Family Hotel in Sydney
#17 Romantic Hotel in Sydney
#32 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Sydney staff and other travellers.
14 questions
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2 months ago
3 months ago
4 months ago
Maroochydore, Queensland, Australia

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Questions? Get answers from The Westin Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are quieter ask for rooms in the new building”
 of 5 bubbles cafe0z, 3 Mar 2017 | Read review
“High floors are very quiet.”
 of 5 bubbles 64Phil, 1 Mar 2017 | Read review
“There's a lot of construction activity going on in Sydney at the moment (Sydney Light Rail 2019).”
 of 5 bubbles ML879, 19 Feb 2017 | Read review
“A room on the 7th floor or above the atrium roof avoids any noise from the foyer!”
 of 5 bubbles 448anitae, 13 Feb 2017 | Read review
“The higher the floor the better - as is the case in most city hotels.”
  • Opera House view from ferry to Manly Beach
 of 5 bubbles Mattilou, 11 Feb 2017 | Read review
5 of 5