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Best Western Haven Glebe

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Best Western Haven Glebe
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48 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Melbourne, Australia
Reviewed 16 December 2016

We visited Glebe in Sydney for a brief stay and chose the Best Western in Glebe Point Rd. We chose this as we were looking for relatively affordable accommodation in Sydney. I have to admit that I have stayed in Best Western venues in other cities but this one by far exceeded my quite picky expectations. The customer service was...

1Thank Horvath2016
Winnie H, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your review. We are very glad to hear that you enjoyed staying with us. It is our pleasure to meet every valuable guests with our friendly assistance. Looking forward to meeting you again at your Haven soon! Wish you have a happy Christmas and wonderful new year!

Melbourne, Australia
Reviewed 26 November 2016 via mobile

Couldn't get a place in the cbd so this was the next best option. And it was a pleasant stay. Friendly, helpful staff, comfortable room, and the surprise of L'Occitane products in the bathroom. No restaurant onsite, but they do room service. The bacon and egg roll and mango smoothie hit the spot each morning for me. Easy bus ride...

Thank Hagler72
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Hi Hagler72, Thank you for your review. It's great that you enjoyed your stay with us, and our location was convenient for you. Glebe has a lot of great things to offer. The Glebe Cafe makes excellent food, and look after our guests well for us. we hope to see you on your next trip to Sydney.

Reviewed 16 November 2016

I needed to visit Sydney on business recently but was put off by the high prices of the hotels in the city centre. However I came across this hotel which is on the edge of the city but not so expensive. It is close to the light rail line and there is a bus to the city right outside. There...

Thank G0Mac
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear Guest, Thank you for taking the time to provide feedback on your recent experience at Best Western Haven Glebe. We are glad to hear you had a good night's sleep. However we regret that the noise bothered you, and we are looking into ways to minimize the noise. Due to our location in the heritage area, our signage has...

Reviewed 27 October 2016

We own a local business and stay often. Despite being placed in a room next to the lift shaft and enduring the noise all night we still found it convenient to stay the weekends. Until, we booked for one night and decided to stay the extra night and the rude and aggressive receptionist did not honour the rate that was...

Thank Cheryl W
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Cheryl, Thank you for your feedback. Please kindly accept our sincere apology for the unpleasant experience occurred during your reservation. We will retrain our staff right away and ensure to offer the best available rate to every honorable guest. Thank you again for your great advice and sorry again for all the inconvenience. We believe our service quality will...

Brisbane, Australia
Reviewed 26 October 2016 via mobile

Well probably would have to agree with most comments. Staff super friendly. And live the bathroom layout and the way the accessories are laid out. However the rooms are very small but bed is comfortable. There is definitely effort in the refurbish and for the most part it is lovely. I was located right next to the lift which surprisingly...

Thank Diahann C
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Diahann, Thank you for your review. We are very happy to hear that you enjoyed our location and service. Sorry for the inconvenience occurred about the door and the bathroom. We have arranged professionals to fix the door locks shortly and we are also discussing with engineers for improving our bathroom facilities. We believe our hotel facilities and service...

Hobart, Australia
Reviewed 26 October 2016 via mobile

On a recent business trip to Sydney I stayed at this hotel. Although I had the street number there is little indication from outside that I had arrived at the destination. The taxi driver was helpful in this instance. This is a clean, modern hotel. Whilst my room was small it was more than adequate for my needs. The hotel...

Thank elimac3978
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are glad that you enjoyed staying at your Haven. We are also very sorry for not having a proper signage yet. We have being working on the signage for nearly 1 year. As we are located in a heritage area, our signage design has to be considered with the city planner. We...

Coolamon, Australia
Reviewed 20 October 2016

We stayed in room 317 on 17th Oct 2016. Tip is to see the room first and watch how you pay. The hotel demands a room deposit of $100 on top of the room fee paid upfront. They photocopied my Drivers Licence saying it was their policy to record ID. I requested they destroy the copy in front of me...

1Thank Lorraine B
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Lorraine, Thank you for your comment. We are deeply sorry for all the inconvenience occurred during your stay. We have contacted professional painters to fix the painting issue in the guest room soon. We have also retrained our staff about how to explain "pre-authorisation" well to all our guests. A credit card pre-authorisation is to put a temporary "hold"...

Reviewed 17 October 2016

I cannot rate my stay at The Haven highly enough. The staff went beyond all expectations to make this stay a highlight of our holiday. Particular thanks to Michael who made us feel especially welcome, we will most definitely be back. Very clean, modern & convenient.

Review collected in partnership with Amoma.com
1Thank danielpX4762AF
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are very glad to hear you enjoyed staying at your Haven. It was a great encouragement for Michael to be remembered and honoured. We are always more than happy to welcome and assist every guest as much as we can. Looking forward to seeing you at your Haven again soon!

Reviewed 15 October 2016

This motel was definitely about style over substance . It might be cool to have minimal signage i.e. an A4 placard at knee height in the window but it gets tiring when the taxi driver goes up and down the street 3 times to try to find it. It might be cool to have only a partial glass partition in...

2Thank June d
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear June, Thank you for your feedback. We are deeply sorry for all the inconvenience occurred during your stay. Our new signage is currently awaiting the council's approval since we are located in a heritage area. We will try our best to complete the installation as soon as possible. We are also consulting the professionals to improve our bathroom facilities...

Reviewed 26 September 2016

Hotel has been refurbished recently. The double rooms are noisy as near the lift well. They are also pretty small, Ok for a few nights only. Ask for a queen at the back. Very convenient location with pubs, good restaurants, cafes, supermarket etc all on Glebe Point Rd. Also frequent buses, maps available at the hotel. Can take to Balmain...

1Thank enjoytraveladelaide
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are glad that you enjoyed our location. We are also very sorry for the noise interrupted your rest. We will discuss with acoustic professionals to see how we can improve this issue as much as possible. We believe our service quality will certainly be better when you stay at your Haven again...

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Staying in Glebe

Neighbourhood Profile
An inner city suburb along the water, Glebe has a deep-rooted sense of cultural history and heritage. It originated as a semi-rural resort for the well-to-do, but has transformed into a student-centric melting pot. Visit Glebe Point Road for ethnic cuisine as standard as Mexican, Indian, Italian and Chinese, or as diverse as Spanish, Bavarian, Polish, Czech and Lebanese. You will find that Glebe is accepting of the eccentrics and aboriginals that roam the streets, integrating students and people of all economic statuses into the multi-cultural fabric that distinguishes this suburb. Glebe Foreshore is a great destination for a leisurely walk along the Bay, and the Saturday market is a great scene for bargain hunters.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
Official Description (provided by the hotel)
Your exciting new Haven is still undergoing refurbishment, however we couldn't wait to show it off! We are offering a limited time, discounted rate so that you can be the first to use your new Haven! As you are no doubt already aware your Haven is undergoing a full refurbishment and we are on the home stretch. There will still be some work going on and the views are limited till the external work is done - but the rooms are ready and great! Haven Hotel Glebe, Sydney is a boutique hotel located in the cosmopolitan inner city suburb of Glebe, just 5 minutes driving to the Sydney CBD & Darling Harbour and features 57 lifestyle hotel rooms designed for the savvy urban traveler who appreciates coziness, creativeness and connectivity. Unique and convenient, the hotel provides variety of facilities and services - Business Centre, 24-hour reception and secure parking (reservation required). All of our King Balcony Rooms and Queen Rooms are designed to create an interesting, cozy and delicate ambiance while offering the latest modern comforts and conveniences such as 40" LCD televisions, 'Sealy' five-star hotel standard king or queen beds, rain showers, 'L'OCCITANE' bath products and complimentary wireless internet access. Please note that you will be required to present a credit card at check-in where a pre-authorisation for a security deposit will be processed. ... more   less 

Additional Information about Best Western Haven Glebe

Address: 196 Glebe Point Rd | Glebe, Sydney, New South Wales 2037, Australia (Formerly The Haven Inn Sydney)
Region: Australia > New South Wales > Sydney > Glebe
Price Range: RM468 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Haven Glebe 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
The Haven Inn Sydney Hotel Sydney
The Haven Hotel Sydney
Haven Hotel Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Haven Glebe staff and other travellers.
3 questions
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Melbourne, Australia
5 months ago

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Questions? Get answers from Best Western Haven Glebe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the back are the quietest”
 of 5 bubbles collino951, 16 Jan 2017 | Read review
“Rooms on higher level would be quieter”
 of 5 bubbles KylesMac, 15 Jan 2017 | Read review
“All rooms seem the same. The tiles in the shower are slippery and you may need to ask for a shower mat. Otherwise a great place to stay”
 of 5 bubbles T5848UMjohnc, 3 Jan 2017 | Read review
“Rooms at the back are quieter”
 of 5 bubbles G0Mac, 15 Nov 2016 | Read review
“Not near the lift”
 of 5 bubbles cherylwF4554WL, 27 Oct 2016 | Read review
5 of 5